Guarantee; Customer Service - Safety 1st Summit ISO 30 Manual

Guarantee

Dorel Australia Pty Ltd warrants your new product to be free from defects in
materials and workmanship for 6 years on the seat & 3 years on the trim, from
the date of purchase, provided that the product is used in accordance with
accompanying recommendations or instructions where provided. The benefit of
this warranty is in addition to your rights under the Australian Consumer Law and
to other rights and remedies of the consumer under a law in relation to the goods
or services to which the warranty relates.
Dorel Australia Pty Ltd will provide you with your choice of a refund, repair, or
exchange (where possible) for this product if it becomes defective within the
warranty period. Dorel Australia Pty Ltd will bear the reasonable expense of
claiming the warranty. This warranty will no longer apply where the defect is a
result of alteration, accident, misuse, abuse, or neglect.
Please retain your receipt as proof of purchase and contact our Customer Service
team on Ph: 1300 809 526 or alternatively, via our website at www.dorel.com.au
for any difficulties with your product. Warranty claims and claims for expense
incurred in returning this product can be addressed to our Consumer Service team
at 655-685 Somerville Road, Sunshine West, VIC, 3020. Hours: 8:30 am to
5:00 pm, Monday to Friday.
For New Zealand please contact Customer Service Centre, 14 Sir William
Avenue, East Tamaki, Auckland, 2013. Auckland: (09) 2741040 NZ wide: 0800
628 000 (Toll Free). Hours: 8:00 am - 5:00 pm, Monday to Friday.
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and
compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
IMPORTANT: KEEP THIS INSTRUCTION MANUAL
IN THE POCKET PROVIDED ON THE HEADREST.
Australian
Standard
AS/NZS 1754 Lic 40071
SAI Global
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