Transfer , Conference & Other Call Handling; Call Transfer: Sending A Call To A Different Destination; Call Hold: Placing A Call In A Waiting State - LG-Nortel iPecs LIP-8012D User Manual

LIP-8012D & LIP-8024D User Guide
5. Call Handling
To Transfer an active call:
• Press
• Call the transfer party,
• Unscreened Call Transfer- Hang-up,
• Screened Call Transfer– When call is answered or
Splash tone is heard, announce the call and hang-up.
5.2

Call Hold: Placing a call in a waiting state

5.
T
5.1 Call Transfer: Sending a
different destination
You can send an active call to another station o
resource of the system, Cal
the transfe r with the receiving party (Screened Call
Transfer) or comp
(Unscreened Call T
Transferred calls, inter
Transfer Hold. These calls will receive Music on Hold
(MOH) and will recall if not answered in a timely manner.
If an Unscreened Transfer call encounters an error or
DND, it may immediately recall at your Station.
DSS/BLF buttons may be employed to transfer calls.
,
/
TRANS PGM
You may place an active Internal or External call in one
of several holding states. In System Hold, other non-
restricted stations may pick-up the call. In Exclusive
Hold, only the holding station may pick-up the call.
The system is assigned a preferred hold type (System
or Exclusive). You may override this Hold Preference
by pressing the
The LEDs for CO/IP line buttons flash at distinctive rates
for the holding station and other iPECS Phone users.
There are also user operations such as pressing a
/ button that will place a call in Automatic Hold.
DSS BLF
Calls will remain in the held state for a period and then
recall the user. This Hold Recall is provided with a
different ring signal. If not answered in a timely manner,
the Attendant will receive Attendant Hold Recall.
, C
RANSFER ONFERENCE
l Transfer. You can screen
lete the transfer without screening
ransfer).
nal or external, are place in
/ button twice.
HOLD SAVE
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& O C H
THER ALL ANDLING
call to a
August, 2008
Issue 1
r other