LG-Nortel iPecs LIP-8012D User Manual
  1. Manuals
  2. Brands
  3. LG-Nortel Manuals
  4. IP Phone
  5. iPecs LIP-8012D
  6. User manual

LG-Nortel iPecs LIP-8012D User Manual

Hide thumbs Also See for iPecs LIP-8012D:
Table of Contents

Advertisement

Quick Links

LIP-8012D &
8024D
User Guide

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the iPecs LIP-8012D and is the answer not in the manual?

Questions and answers

Related Manuals for LG-Nortel iPecs LIP-8012D

Summary of Contents for LG-Nortel iPecs LIP-8012D

  • Page 1 LIP-8012D & 8024D User Guide...
  • Page 2 LG-Nortel and iPECS are trademarks of LG-Nortel Co. Ltd. All other brand and product names are trademarks or registered trademarks of their...
  • Page 3 purchased the product.
  • Page 4 Warning: To reduce the possibility of electric shock, do not expose your phone to high humidity areas, such as a bathroom, swimming area, etc. Caution: Use only LG-Nortel approved batteries and desktop chargers to avoid the damage to the phone. Using other batteries or chargers voids your warranty and may cause an explosion.

  • Page 5: Table Of Contents

    NTRODUCTION ......1 General..............Feature Information ................1 Feature Groupings ................1 iPECS LIP-8012D & 8024D Phone Description ..........LIP-8012D & 8024D Phone Installation ............3 Phone Connections ..............3 1.5.1 Wiring Connectors ..............1.5.2 Power ............
  • Page 6 LIP-8012D & LIP-8024D User Guide Issue 1 Using Camp-On when calling a busy station ........25 4.1.1 Leaving a Message Wait ............26 4.1.2 ................... 26 External Calls CO/VoIP calls ............. 26 4.2.1 Placing external Waiting for the next available CO/IP line.......... 28 4.2.2 Account Codes: Tracking External calls for billing ......
  • Page 7 LIP-8012D & LIP-8024D User Guide Issue 1 System Voice Memo ................50 Hot Desk ..................51 8.10 PBX, C & ISDN ............53 ENTREX FEATURES Access PBX or Centrex features............. 53 Access the ISDN Network..............53 Using the Keypad facility to access ISDN features......53 9.2.1 Using ISDN Supplementary Services ..........

  • Page 8: Introduction

    LIP-8012D & LIP-8024D User Guide Issue 1 NTRODUCTION 1. Introduction General Your telephone connected advanced- technology, highly-versatile, fully-featured telecom system designed to make office communications easy and productive. Employing state-of-the-art Voice over Internet Protocol (VoIP) technology, voice and data converge on a single IP packet network. Because each iPECS Phone is an IP appliance, it can be moved easily throughout the office LAN and maintain normal operation.

  • Page 9: Ipecs Lip-8012D & 8024D Phone Description

    LIP-8012D & 8024D Phone Description The iPECS LIP-8012D and LIP-8024D Phones (shown) incorporate the latest in VoIP technology and user interface to provide you with a cost effective, simple to use, productive communications tool. It includes a large 3-line (LIP-8012D) or 4-line (LIP-8024D) 24-character per line LCD (refer to Phone Diagrams, next page).

  • Page 10: Lip-8012D & 8024D Phone Installation

    LIP-8012D & LIP-8024D User Guide Issue 1 iPECS LIP-8024D Diagram 1.5 LIP-8012D & 80 24D Phone Installation LIP Phones and Consoles can be connected to any standard 10/100 Base-T Ethernet switch port (shown in graphic). When connected to an 802.3af compliant switch por t (ex., POE8), LIP Phones and series onsoles can derive power from the Ethernet port.

  • Page 11: Wiring Connectors

    LIP-8012D & LIP-8024D User Guide Issue 1 iPECS LIP-8012D & 8024D Connections 1.5.2 Wiring Connectors The LIP-8012D & LIP-8024D each have two (2) 10/100 Base-T Ethernet ports, a “LAN” port and a “PC” port. An intelligent switch, which implements voice packet priority, connects the two (2) ports.

  • Page 12: Wall Mount

    LIP-8012D & LIP-8024D User Guide Issue 1 NOTE—LIP-8000 series consoles are power ed through the flat cable used to connect the console to the IP phone (shown). Up to 2(without LIP-8048DSS) or 4(with LIP-8048DSS) consoles can be chain-link connected to the phone.DSS Connection to IP Phone 1.5.4 Wall Mount...

  • Page 13: Lcd, Speakerphone & Related Features

    LIP-8012D & LIP-8024D User Guide Issue 1 LCD, S & R PEAKERPHONE ELATED EATURES 2. LCD, Speakerphone Using the Display Menu & Related Features The Liquid Crystal Display (LCD) of the iPECS LIP- 8012D has three lines, and the LIP-8024D has four lines of 24 characters each.
  • Page 14 LIP-8012D & LIP-8024D User Guide Issue 1 4. PASSWORD PROGRAM 5. LA NGUA E PROGRAM 6. STA RI NG DOWNLOAD BACK 7. BACKLIGHT 8. FONT PROGRAM BACK • Station N ame Program—Input up to 12 digits using the keypa d (press DND button to bac kspace/delete a character), then press the OK Soft button.

  • Page 15: 2.1.2 Conference Room

    LIP-8012D & LIP-8024D User Guide Issue 1 2.1.2 Conference Room The User can create and delete Co nference rooms. To configure a Conference Room: • Press M button and 2 (Conference Room), • The follo wing menu displays: 1. CREATE CONF ROOM 2.

  • Page 16: Network Config

    LIP-8012D & LIP-8024D User Guide Issue 1 2.1.4 Network Config. The User can review the current network configuration or modify a new phone ne twork configuration. access Network Config. setting • Press M button and 4 (Network Config), • Enter the pa ssword (default=147*);...

  • Page 17: Using The Speakerphone

    LIP-8012D & LIP-8024D User Guide Issue 1 4. MONITOR CONF ROOM 5. DELETE CONF ROOM BACK • Date/Time Set—Enter mm/dd/yy, and press OK Soft button; enter hh/mm, and press O Soft button. • Set ICM Only Mode—Dial the Sta tion Range for ICM only calls (ex., 103-108=103108), and press the OK Soft button.

  • Page 18: Using A Bluetooth Wireless Headset (Lip-8024D Only)

    LIP-8012D & LIP-8024D User Guide Issue 1 To use the Speak erphone to answer or place a call: • Press , the phone goes off-hook and sends SPEAKE audio to the speaker and the micr ophone. control the volume of the Speakerphone or handset: •...
  • Page 19 LIP-8012D & LIP-8024D User Guide Issue 1 • Press the button, HOLD SAVE • Press the Next soft button, • Press the OK soft button, • Enter the PIN code referring to the Blueto oth headset manual (default=0000), • Press OK Soft button. To unpair the BTU headset: •...

  • Page 20: Using A Serial Dss

    LIP-8012D & LIP-8024D User Guide Issue 1 in a Serial DSS The LIP-8012DSS, LI P-8012LSS, and LIP-8048DSS can be connected w ith the LIP-8012D or LIP-8024D using the RS-232 cable. Be sure to verify the ser DSS and LSS cap acities with the iPECS System to ensure usability ( refer to iPECS Manual).
  • Page 21 LIP-8012D & LIP-8024D User Guide Issue 1 To use a Seria l DSS: • Verify the Station has Serial DSS Usage authority (Admin P GM111-Flex21), • Verify the DSS power is OFF (LIP-8048DSS only), • Power-OF F the phone, • Connect t he serial DSS to the phone, •...

  • Page 22: Receiving Calls

    LIP-8012D & LIP-8024D User Guide Issue 1 ECEIVING CALLS 3. Receiving Calls Answering a Call While Idle There basic types incomin calls; internal/external ringing calls, Intercom Voice Announce calls, and recalls. Hold Your phone assigned Ringing Preference; in this case, calls that ring are answered by lifting the handset.

  • Page 23: Responding To A Call While Busy

    LIP-8012D & LIP-8024D User Guide Issue 1 Responding to a Call While Busy Whil e you are busy on another call, you ma y receive a Muted Ring, Camp-On tones, Voice-Over announcements. Muted Ring is provided over the speaker of your Phone indicating a Call Waiting. You also may receive Camp On tones, a burst of tones on top of the existing call, as an indication of another call waiting.

  • Page 24: Differential Ring Signals

    LIP-8012D & LIP-8024D User Guide Issue 1 Ring mode—the Answering Machine Emulation (AME) Flex button will flash to notify you of a call. You may press the Flex button to hear the caller as the voice message is stored. Speaker mode—when the call is sent to the voice mailbox, the caller’s voice is automatically broadcast over the speaker of your iPECS Phone.

  • Page 25: Answering Calls At Night

    LIP-8012D & LIP-8024D User Guide Issue 1 To download a Ring Tone from System memory: • Press • Dial 1 for Ring Tones, • Dial 5 for Ring Tone download, • Dial the p hone’s memory location to receive the tone (5-8), •...

  • Page 26: Using Do-Not-Disturb (Dnd) To Block Incoming Calls

    LIP-8012D & LIP-8024D User Guide Issue 1 To n a swer a call ringing a t another station: • Lift the handset, • Dial 7 (Directed Call Pick-Up code), • Dial the Intercom Number of the ringing station; the call will be connected. To an swer a call rin ging at a station in your group:...
  • Page 27 LIP-8012D & LIP-8024D User Guide Issue 1 1: Unconditional—all calls station, except recalls, are forwarded. 2: Busy—Immediately forwards all calls, except recal ls, when the station is busy. 3: No Answer—forwards all calls to the station, except recalls, when the station does answer within the No Answer timer.

  • Page 28: Forwarding Calls To An External Number

    LIP-8012D & LIP-8024D User Guide Issue 1 3.8.2 Forw arding calls to an external num Forward calls to an external destination; calls can be forwarded from an internal station or a remote location. You may define the conditions or ‘type of forward’ as liste d below: Unconditional—all...

  • Page 29: 3.8.3 Forwarding Callers To A Text Message

    LIP-8012D & LIP-8024D User Guide Issue 1 To activa te Call Forward, Off Premise (forward to a external numb er) from your phone: • Lift the ha ndset, • Press the Fwd Soft button, • Dial the t ype of Forwa rd code (1-4), •...
  • Page 30 LIP-8012D & LIP-8024D User Guide Issue 1 the selected message or you can send a text message you select in response to an internal call, Silen t Text Message. There are 11 Custom Display Messages each up to 24 characters. Ten can be assigned by the Attendant and one assigned by you.
  • Page 31 LIP-8012D & LIP-8024D User Guide Issue 1 To activate Cu stom or Pre-Defined Message Forward: • Press • Dial User Program feature code 51, • Dial the t wo-digit text Message code (00-20), • Dial any a uxiliary input for me ssages 01-04 and 06-08, •...

  • Page 32: Placing A Call

    LIP-8012D & LIP-8024D User Guide Issue 1 LACING A CALL 4. Placing Calls Internal Calls You can place calls to other stations in the system o the Intercom. The call will ring, or for an ICM Vo Announce call, a splash tone will be heard.

  • Page 33: Leaving A Message Wait

    LIP-8012D & LIP-8024D User Guide Issue 1 your Station; after you answer the callback, the system will call the previously busy station. If yo u are the Attendant or S ecretary, you may activate Intrusion. You may also use Step Call; dial the next station by dialing the last digit of the Intercom number.
  • Page 34 LIP-8012D & LIP-8024D User Guide Issue 1 88 + Line number (01-42 for iPECS-100, or 001- 200 for iPECS-300 & 600). CO/IP Group access— 801-820 for iPECS-100, or 801-872 for iPECS- 300 & 600 Any CO/IP Line access— When dialing on a CO line which uses pulse sty signals, you may activate Dial Pulse to Tone Switchover changing to DTMF style dialing (for bank...

  • Page 35: Waiting For The Next Available Co/Ip Line

    LIP-8012D & LIP-8024D User Guide Issue 1 4.2.2 Waiting for the next available CO/IP line If all the lines connected to your system ar e busy, you will receive an All Trunks B usy signal. You may request to be notified when a line becomes free. To activate a q ueue if the selected/di aled line is busy:...

  • Page 36: Using Directory

    LIP-8012D & LIP-8024D User Guide Issue 1 To deactivate Te mporary COS: • Press TRANS • Dial 22 (User Program code), • Dial your Authorization code, • P ess HOLD SAVE 4.2.5 Temporarily override dialing restrictions at a phone Override the dialing restrictions at any phone by activating Walking COS.

  • Page 37: Using And Entering Saved Number Dial

    LIP-8012D & LIP-8024D User Guide Issue 1 4.3.2 sing and Entering Saved Number Dial You may store the l ast number dialed on an external call to the buffer for convenient dialing Saved Number Dial at a later time. The Sav ed number is stored until a new number is saved.
  • Page 38 LIP-8012D & LIP-8024D User Guide Issue 1 Station Speed Dial numbers (bins 000-099). These numbers are entered at the user’s station and may include several ‘special’ instructions. Special instructions and the corresponding button are: PAUSE will momentarily stop dialing. FLASH as 1 digit—Activate dial tone detect.

  • Page 39: Using Dial By Name And Entering Your Name

    LIP-8012D & LIP-8024D User Guide Issue 1 To place a call using Station Speed Dial: • Lift the h andset, and/or press the DIR Soft button, • Press the Speed Soft button, • Dial the d esired Station Speed Dial bin num ber (00-19 or 000-099).

  • Page 40: Using Automatic Called Number Redial (Acnr)

    LIP-8012D & LIP-8024D User Guide Issue 1 NOTE—To allow others to co ntact you via the Intercom directory, you must e nter a name for your station (up to 12 characters). pl ce a call using Dial by Name: • Press DIR Soft button, •...
  • Page 41 LIP-8012D & LIP-8024D User Guide Issue 1 cancel the ACNR request as well as connect you to the remote party. To set up ACNR, while on an outgoing call: • Use the Navigation button to display the next menu and select the ACNR Soft button, •...

  • Page 42: Transfer , Conference & Other Call Handling

    LIP-8012D & LIP-8024D User Guide Issue 1 & O RANSFER ONFERENCE THER ANDLING 5. Call Handling Call Transfer: Sending a call to a different destination You can send an active call to another station o r other resource of the system, Cal l Transfer.

  • Page 43: Broker Call: Switching Between Two Calls

    LIP-8012D & LIP-8024D User Guide Issue 1 To place a call n Ho • HOLD SAVE Broker Call: S witching between two calls You may switch between the active call and a call on Hold, placing the active call on Hold acting as a broker between two or more parties, Broker Call.

  • Page 44: 5.4.1 Setting Up A Conference Room

    LIP-8012D & LIP-8024D User Guide Issue 1 establish an Unsup ervised Conference: • Establish conference with two external parties, • Select the Conf Soft button, • Hand-up handset. To retrieve an Unsupervised Conference: • Lift the ha ndset, • Select the Conf Soft button.

  • Page 45: Call Park: Placing A Call On Hold To Page

    LIP-8012D & LIP-8024D User Guide Issue 1 Call Park: Placing a call on Hold to Page A user may transfer an active CO/IP call to a special holding location (Park Orbit), whic h can be accessed easily from any station in the system. T ypically, this feature is used with to notify the desired user of...

  • Page 46: Send & Retrieve Messages

    LIP-8012D & LIP-8024D User Guide Issue 1 & R ETRIEVE ESSAGES 6. Send & Retrieve Responding to a Station Message Messages Waiting Indication Another station can leave a Station Message Waiting indication (MWI) when you do not answer or your phone is in ode.

  • Page 47: Getting Voice Mail Messages

    LIP-8012D & LIP-8024D User Guide Issue 1 Getting Voice Mail Messages When callers a re forwarded or recall to your V oice Mail , they an leave a voice message. Your Voic e Mail Box is p t of the integrated VM IM/VSF module, the iPECS Feature Server or an external Voice Mail system.

  • Page 48: Sending And Receiving Short Text Messages

    LIP-8012D & LIP-8024D User Guide Issue 1 To access you r Voice Mail Box from a Remote Location: • Lift the h andset, • Dial the t elephone number of a CO line answered DISA by the VM IM/VSF Auto Attendant, •...
  • Page 49 LIP-8012D & LIP-8024D User Guide Issue 1 • Dial 5; the first two (LIP-8012D) or three (LIP-8024D) SMS messages are shown i n brief, • Dial the Message number to view the entire SMS message. delete received Short text messages: •...

  • Page 50: Remote

    LIP-8012D & LIP-8024D User Guide Issue 1 EMOTE YSTEM CCESS 7. Remote y S stem Direct Inward System Access (DI Access DISA (Direct Inward System A ccess) allows remote users to gain access to the s ystem’s resourc es (remote users may be required to enter an Authorizati Code).
  • Page 51 LIP-8012D & LIP-8024D User Guide Issue 1 To Trans fer a call from the mobile extension using the iPECS: • Dial “*” while on an iPECS call, • Dial the desired extension, the call is transferred and the mob ile phone returns to idle. NOTE—The mobile may reconnect to the transfer call by pressing the # key.

  • Page 52: Misc . Features

    LIP-8012D & LIP-8024D User Guide Issue 1 EATURES 8. Misc. Features Call Log Users can view a log of incoming, outgoing and misse calls on the display (up to 99 records). A LOG S button provides simple acce ss to incoming (called), outgoing (dialed) and missed (lost) calls.
  • Page 53 LIP-8012D & LIP-8024D User Guide Issue 1 The CO code in a log item is used to seize the co line when placing an exte rnal call using the c all log. Up to 5 CO c odes an be save he first CO code is sent from the system in the saved call log.

  • Page 54: Contrast

    LIP-8012D & LIP-8024D User Guide Issue 1 Contrast To change the LCD Contrast: • While in a n idle state, press the VOL buttons to adjust the brightness. - increa se (darker) - decrea se (brighter) LCD contrast can be adjusted to enhance viewing ability. Background M usic and Music on Hold Two audio sources can be connected to...

  • Page 55: Push O-Talk (Ptt) Page

    LIP-8012D & LIP-8024D User Guide Issue 1 All Call Page If the desired Page Zone is busy, the User can elect to be recalled when their turn c omes in the queue. Users can also request a paged party answer the Page using Meet-Me Paging.

  • Page 56: Wake-Up Alarm

    LIP-8012D & LIP-8024D User Guide Issue 1 Wake-Up Alar iPECS supports an Alarm clock for each station in the system. The alarm clock can be set to repeat daily or as a one-time alarm. When responding to the a larm by lifting the handset, BGM will be provided.

  • Page 57: Power Fail Transfer (Pft)

    LIP-8012D & LIP-8024D User Guide Issue 1 NOTE—Contacts 3 & 4 are only available in the iPECS -300 & 600. Power Fail Tr ansfer (PFT) When AC power to the system fails, back-up operation may be provided with back-up batteries or Power Fail Transfer (PFT).

  • Page 58: Hot Desk

    LIP-8012D & LIP-8024D User Guide Issue 1 To hear Date & Time memo: • Dial the Voice Memo code (661 for iPECS-100, or *661 for iPECS-300 & 600), • Date and Time memo is heard, “Date is May 2nd.Time is xx:xx p m”.
  • Page 59 LIP-8012D & LIP-8024D User Guide Issue 1 To Log on to a Hot Desk station: • Lift the handset, • Dial your Authorizatio n Code (Station Number and Password). To L og out of the Hot Desk station: • Press the button, TRANS •...

  • Page 60: Pbx, Centrex & Isdn Features

    LIP-8012D & LIP-8024D User Guide Issue 1 PBX, C & ISDN ENTREX FEATURES 9. PBX, Cent rex, & Access PBX or Centrex features ISDN Feat ures The i PECS has been designed to operate with a host PBX system or Centrex se rvices from your service provider.

  • Page 61: Using Isdn Supplementary Services

    LIP-8012D & LIP-8024D User Guide Issue 1 To activate Keypad Facilit y operation: • Press utton to switch to keypad KEYP AD FA ILITY mode • Dial as de sired. To deactivate Keypad Facility operation: • Press PAD FACILITY • •...

  • Page 62: Features & Flex Buttons

    LIP-8012D & LIP-8024D User Guide Issue 1 & F EATURES LEX BUTTONS 10. Featur es & Flex 10.1 Entering Station Program Data Buttons A speci al code set is available for iPECS Phone users to assign certain attributes such a s Authorization Codes (Passwords).

  • Page 63: Appendixa Flexible Numbering Plan

    LIP-8012D & LIP-8024D User Guide Issue 1 PPENDIX LEXIBLE UMBERING ATURE iPECS- iPECS- iPECS- REMARK 100- 100- 1000- Intercom Call 1599 501- 501- 501-535 Internal Page Zone Internal All Call Page Meet Me Page 545- 545- 545-546 External Page Zone 1~2 External All Call Page All Call Page (Internal/External) SLT use...
  • Page 64 LIP-8012D & LIP-8024D User Guide Issue 1 FEATURE iPECS- iPECS- iPECS- REMARK Alarm Reset Group Call Pickup Universal Night Answer Account Code with bin Walking COS Code ACD Supervisor On/Off Duty ACD Supervisor Login ACD Supervisor Logout ACD Help Code ACD Calls In Queue Display ACD Supervisor Status Display...
  • Page 65 LIP-8012D & LIP-8024D User Guide Issue 1 FEATURE iPECS- iPECS- iPECS- REMARK VM Message Wait Enabled VM Message Wait Disable Door Open (1st Door ) Door Open (2nd Door ) iPECS- Door Open (3 Door 300 & iPECS- Door Open (4 Door ) 300 &...

  • Page 66: Appendixb User Program Codes

    LIP-8012D & LIP-8024D User Guide Issue 1 PPENDIX ROGRAM ODES CODE FUNCTION REMARK Enblock Mode Dialing iPECS L IP-70 00 on 11 x Select R ing T one 1-8 Differential Ring, Intercom 12 x Select R ing T one 1 Differential Ring, CO/IP line Select ICM Signal mode, 13 x...
  • Page 67 LIP-8012D & LIP-8024D User Guide Issue 1 CODE FUNCTION REMARK Monitor Conf. Room 61 x Headset/Speakerphone Mode 1: Speakerphone, 2: 62 x Headset Ring Mode Headset, 3: both LCD Display Mode Version Display Background Music 74 x Input up to 7 characters Station User Name Registration Display Phone IP Address Change Phone IP Address...
  • Page 68 LIP-8012D & LIP-8024D User Guide Issue 1 CODE FUNCTION REMARK Hot Desk Log out Code Force Fwd to Dest. Register Bluetooth Bluetooth Usage August, 2008...
  • Page 69 August, 2008...

This manual is also suitable for:

Ipecs lip-8024d

Table of Contents