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Installation manual
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Table of Contents

   Summary of Contents for Samsung HG43NF690U

  • Page 1 LED TV Installation manual Thank you for purchasing Samsung product. To receive more service, please register your product at Model Serial No.
  • Page 2 Failing to do so may result in a fire or problems with the TV caused by an increase in its internal temperature. ✎ When using a stand or wall-mount, use parts provided by Samsung Electronics only. – If you use parts provided by another manufacturer, it may cause a problem with the product or cause the product to fall, leading to serious injury.
  • Page 3: Table Of Contents

    Contents y Accessories ..................................4 y Assembling the swivel ..............................5 y Installing the LED TV Stand ............................6 y Using the TV's Controller ............................11 y The Connection Panel ..............................12 y The Remote Control ..............................14 y Connecting to the Network ............................16 y Connecting the TV to an SBB or STB .........................
  • Page 4: Accessories

    Accessories ✎ Please make sure the following items are included with your LED TV. If any items are missing, contact your dealer. ✎ The items’ color and shape may vary, depending on the model. ✎ The parts for the stand are listed under Stand Components on the following page. List of Parts Data Cable Safety Guide / Quick Setup...
  • Page 5: Assembling The Swivel

    Assembling the swivel [ WARNING: If you configure the TV to swivel, you must attach it securely to the floor, a desk, a dresser top, etc. as described in the installation instructions. The LED TVs have swivel stands. You can configure these stands so that the TVs swivel 20 degrees left and right, 60 degrees left and right, or 90 degrees left and right using the BRACKET HOLDER SWIVEL.
  • Page 6: Installing The Led Tv Stand

    Installing the LED TV Stand Components When installing the stand, use the provided components and parts. 43″ ~ 55″ BN96-29120C (8 EA: M4 x L12) 4 EA (M4 x L12, SECURITY) Stand (1 EA) Guide Stand (1 EA) Screws BN96-29120C x 4 (M4 x L12) ✎...
  • Page 7 65″ BN96-32380B (4 EA: M4 x L14) BN96-27704A (4 EA: M4 x L12) 4 EA (M4 x L12, SECURITY) Stand (1 EA) Guide Stand (1 EA) Screws BN96-32380B x 4 (M4 x L14) ✎ Place a soft cloth over the table to protect the TV, and then place the TV on the cloth screen-side down.
  • Page 8 75″ 9 EA: M4 x L14 Stand (1 EA) Guide Stand (1 EA) Screws (M4 x L14) ✎ Place a soft cloth over the table to protect the TV, and then place the TV on the cloth screen-side down. ✎ Insert the Stand Guide into the slot on the bottom of the TV. ✎...
  • Page 9 ✎ NOTE – Make sure to distinguish between the front and back of each component when assembling them. – Make sure that at least two persons lift and move the TV. English...
  • Page 10 Hotel Mount Kit Short Bolt (2EA) Long Bolt (2EA) Washer (2EA) Nut (2EA) [ Affix the stand to a flat surface such as a dresser top, desk top, or entertainment center as shown. Apparatus not tested because it is intended to be fastened in place shall be provided with the following warning, marked on the apparatus or on a durable label attached to the mains cord: WARNING: This apparatus must be securely attached to the floor/wall per installation instructions.
  • Page 11: Using The Tv's Controller

    Using the TV's Controller ✎ The color and shape of the TV Controller may vary depending on the model. ✎ The TV's Controller, a small joy stick like button on the bottom right side of the TV, lets you control the TV without the remote control.
  • Page 12: The Connection Panel

    HDMI 1.2 version, contact to the Samsung customer care center. Refer to page 58 for the information of the Samsung customer care center.
  • Page 13 EX-LINK Connect this jack to the jack on the optional RJP (Remote Jack Pack). This will allow you to connect external devices (Camcoder, PC, DVD players etc.) easily. AUDIO OUT Connects to the audio input jacks on an Amplifier/Home Theater. ANT IN –...
  • Page 14: The Remote Control

    The Remote Control ✎ This remote control has Braille points on the Power, Channel, and Volume buttons and can be used by visually impaired customers. Turns the TV on and off. Display and select the available video sources. Press to directly access channels. Return to the previous channel.
  • Page 15 Installing batteries (Battery size: AAA) Match the polarity of the batteries to the symbols in the battery compartment. After you have installed the batteries, use a screwdriver to screw in the screw that holds the battery cover closed. ✎ NOTE –...
  • Page 16: Connecting To The Network

    Authentication Modes: WEP, WPAPSK, WPA2PSK y Encryption Types: WEP, TKIP, AES In compliance with the newest Wi-Fi certification specifications, Samsung TVs do not support WEP or TKIP security encryption in networks running in the 802.11n mode. If the wireless router supports WPS (Wi-Fi Protected Setup), you can connect the TV to your network using PBC (Push Button Configuration) or a PIN (Personal Identification Number).
  • Page 17 Network Connection - Wired There are three main ways to connect your TV to your network using cable, depending on your network setup. They are illustrated below: TV Rear Panel The Modem Port on the Wall External Modem (ADSL / VDSL / Cable TV) Modem Cable (Not Supplied) LAN Cable (Not Supplied) The Modem Port on the Wall...
  • Page 18: Connecting The Tv To An Sbb Or Stb

    Connecting the TV to an SBB or STB TV Rear Panel ETH MODEM Data Cable 1. Connect the DATA jack of the TV to the ETH MODEM jack of the STB (SBB) with the Data cable. ✎ The "ETH MODEM" jack name that you connect the Data Cable to may differ depending on the SBB or STB type. English...
  • Page 19 Contact your nearest dealer or your SI Vendor to buy the data cable not included in the TV. Confirm the code on the Code Label Note the labeled end. Note the labeled end. SI Vendor Cable code Pin assign Remark Samsung BN39-00865B Provided Enseo Guest-Tek NXTV BN39-01011B nStreams BN39-01110A...
  • Page 20: Connecting The Bathroom Speakers

    Connecting the Bathroom Speakers You can connect the Bathroom Speakers using the following method. Connecting through the Variable Output (available without an external amplifier) TV Rear Panel Speaker VOL+ Volume Control Box VOL- ✎ The rear panel may differ depending on the model. 1.
  • Page 21 Connecting the Audio Output to an Audio Amplifier TV Rear Panel AUDIO IN Audio Amplifier 1 Stereo cable 1. Connect the AUDIO OUT port of the TV to the Audio In port of an audio amplifier with a stereo cable. English...
  • Page 22: Connecting The Rjp (remote Jack Pack)

    [HDMI] port of the TV to the HDMI port of the RJP. 3. Connect the EX-LINK port of the TV to the RS/232 port of the RJP. ✎ This Samsung TV is compatible with the TeleAdapt TA-7610 RJP only. English...
  • Page 23 y RJP (Remote Jack Pack): The RJP is a hardware module that has various Audio and Video inputs (A/V Video, A/V Audio, PC and HDMI) and corresponding outputs. The corresponding outputs are connected from the RJP to the TV. The RJP communicates with the TV via RS232.
  • Page 24: Setting The Hotel Option Data

    After a menu appears, follow these general directions to navigate and change values: – Use the directional buttons on the Samsung remote to move from menu item to menu item. – Press the SelectE to select a menu item. The screen displays that menu item only.
  • Page 25: Menu Items

    Interactive mode: TV works with an SI STB or SBB. Mode y Standalone mode: TV works alone, without an SI STB or SBB. y Interactive mode: Samsung / OCC / MTI / Nstreams / Enseo / Cardinal / Guestek / SeaChange / MDC / Innvue SI Vendor...
  • Page 26 Hotel TV Function Description Category Item Gives you direct, immediate access to some of the Channel menu functions on the user Channel Channel Setup menu such as Auto Program, Antenna selection, etc. The Channel Editor lets you edit the channels stored in the TV's memory. Using Channel Editor you can: y Change the channel numbers and names, manage genre and language groups and delete channels.
  • Page 27 Hotel TV Function Description Category Item Lets you set the priority of the 7610 RJP AV jack. You can choose 1, 2, with 1 being the highest and 2 the lowest. The TV automatically displays the source with the higher priority. For example, lets say AV is set to 1 and HDMI is set to 2.
  • Page 28 Hotel TV Function Description Category Item Clone TV to USB Clone the current TV options to a USB memory device. Clone USB to TV Clone the saved TV options on a USB memory device to the TV. Cloning If you set Setting Auto Initialize to On, and the TV's power is turned off and on, TV menu items Setting Auto Initialize are restored again to their values cloned initially.
  • Page 29 Lets you upgrade the TV SW with a USB memory stick. If the Samsung Sound Bar device is connected to this TV, this item lets you to select where the TV sound is outputted when the TV is turned on.
  • Page 30 Hotel TV Function Description Category Item You can turn on or off the REACH RF Mode. When set to On, the TV can operate with the REACH REACH RF Mode Server (Modulator) through the RF channel (DTV cable). You can turn on or off the REACH IP Mode. When set to On, the TV can operate with the REACH IP REACH IP Mode Server through the IP network.
  • Page 31 Welcome Message The Welcome Message feature displays a custom message on the TV every time it is turned on. – Welcome message settings are in the Hotel Option Menu. – Set Welcome Message to ON to display the message when the TV is powered on. Welcome Message Edit Welcome Message Hospitality Logo...
  • Page 32 Hotel Logo The Hospitality Logo function displays the Hotel's picture image when the TV is powered on. – Hospitality Logo settings are the Hotel mode menus. – The Logo Download and Logo Display Menu items are enabled when you turn the Hospitality Logo option on. –...
  • Page 33 USB Cloning The USB Cloning function lets you download user-configured settings (Picture, Sound, Channel, Setup, and Hotel Setup) from one TV to a USB device, and then upload these settings from the USB device to other TV sets. This lets you create a standard file of settings and distribute that standard file to all the TVs in your facility.
  • Page 34 Cloned or not Standalone / Interactive Hospitality Mode Default : Standalone Interactive mode : Samsung / OCC / MTI / Nstreams / Enseo / Cardinal / Guestek / SeaChange / EBL / MDC/Innvue SI Vendor Standalone mode : OFF / Smoovie...
  • Page 35 Si Name Ok/Failure Self Diagnosis for HTV Bathroom AMP Ok/Failure Ok/Failure System Software Update ― Sound Bar Out On / Off Contact Samsung ― Standby LED On/Off TV Reset ― Home Menu Display On / Off Home Menu Home Menu Editor ―...
  • Page 36 Multi Code Remocon A Multi Code Remocon is a special remote which is designed to control multiple TVs. This function is useful where there is more than one TV in a location. You can control up to 10 TVs with a different ID code of each remote with no conflicts between the TVs. ID numbers are displayed on each TV's OSD.
  • Page 37 Setting Auto Initialize When you clone settings from one TV to another, you clone both the guest side menu and hotel side menu settings: Picture, Sound, Input, Channel, Setup, and Hotel Setup. This lets you set nearly all of the menu values on your hospitality TVs to the same, standard settings.
  • Page 38 Menu Item Sound Output Sound Mode Balance Equalizer HDMI Input Audio Format Sound Digital Output Audio Format Expert Settings Audio Delay Auto Volume Sound Feedback Welcome Sound Audio Options Preferred Language Auto Tuning Settings Standby Auto Tuning Digital Text (MHEG) Broadcasting Primary Teletext Language Expert Settings...
  • Page 39 NONE SD_MEXICO SD_CANADA If you don't change the country of the Current Location. Next Welcome to Samsung TV! Select your language to start the on screen setup. Bienvenue! Use the Up and Down buttons to change the Welcome! language. Bienvenido! Select your language.
  • Page 40 – If you select the incorrect country, execute TV Reset again after entering the System section of the Hotel Menu. – Before select country, refer to the country list information on the right. y Welcome to Samsung TV! OSD – Initially highlighted: Welcome (English) –...
  • Page 41 USB Software Upgrade Method Samsung may offer upgrades to the TV’s SW in the future. Please contact the Samsung Hospitality Hot line at 1-866-894- 0524 to receive information about downloading upgrades and using a USB drive to update the SW by connecting the USB drive containing the upgrade to the USB port located on the TV.
  • Page 42 Soundbar(AirTrack) Hotel mode functional characteristics: y Power On/Off is synchronized with the TV y HDMI_CEC defaults set to On y Functions through the “HDMI OUT” port only y Disables the "Input mode" key on the VFD to prevent unexpected audio-source changes. y Acquires adjustable Power On and Max Volume settings from the TV’s Hotel option menu.
  • Page 43 5. Edit the Channel Bank. An example is below. a. Bank1 (Free channel): Select the channels that will be accessible when a remote doesn’t have a card. b. Bank2 (Family Card - Green): Select the channels that will be accessible when a remote has a GREEN CARD. c.
  • Page 44 Channel Editor The Channel Editor lets you edit the channels stored in the TV's memory. Using Channel Editor you can: – Change the channel numbers and names, manage genre and language groups and delete channels. – Apply the video mute to channels you select. The video mute blanks out the video from a channel and outputs only the sound while displaying a speaker icon on the screen.
  • Page 45 y Edit Channel Number Use Edit Channel Number to change the channel number of a channel you select. To change a channel number, follow these steps: Edit Channel Number 1. Select a channel on the Channel Edit screen. 2. Use the directional button to move Edit Channel Number, and SelectE ABC HD_ button.
  • Page 46 The external sources of this TV are displayed in the last page of the Channel Editor menu as shown in the example below. In the example, there are two external sources connected to the TV, HDMI2 and AV. – You can assign a new channel to an external source at end of list, selecting Edit Channel Number, and then using the directional buttons on the remote control to select the channel number of the channel.
  • Page 47: Installing The Wall Mount

    For detailed information on installing the wall mount, see the instructions provided with the wall mount. Contact a technician for assistance when installing the wall mount bracket. Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you select to install the TV on your own.
  • Page 48: Wall Mount Kit Specifications

    Samsung is not liable for these kinds of accidents. – Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or the consumer fails to follow the product installation instructions.
  • Page 49: Anti-theft Kensington Lock

    Refer to the manual provided with the Kensington Lock for additional information on proper use. The Kensington Lock is not supplied by Samsung. ✎ Please find the “K” icon on the rear of the TV. A Kensington slot is beside the “K”...
  • Page 50: Specifications

    50°F to 104°F (10°C to 40°C) Operating Humidity 10% to 80%, non-condensing Storage Temperature -4°F to 113°F (-20°C to 45°C) Storage Humidity 5% to 95%, non-condensing Model Name HG43NF690U HG50NF690U Display Resolution 3840 x 2160 3840 x 2160 Screen Size 43˝ Class 50˝ Class (Diagonal) (42.5 measured diagonally)
  • Page 51: Supported Resolutions For Uhd Input Signals

    Supported Resolutions for UHD Input Signals y Resolution: 3840 x 2160p, 4096 x 2160p ✎ An HDMI connection with HDMI UHD Color set to Off supports up to UHD 50P/60P 4:2:0 input signals, while an HDMI connection with HDMI UHD Color set to On supports up to UHD 50P/60P 4:4:4 and 4:2:2 input signals. If HDMI UHD Color is set to Off Frame rate (fps) YCbCr 4:4:4...
  • Page 52 Display Horizontal frequency Vertical frequency Clock frequency Polarity (horizontal / Mode Resolution format (KHz) (Hz) (MHz) vertical) - / - 720(1440) x 576i 50 Hz 15.625 50.000 27.000 60 Hz 15.734 59.940 27.000 - / - 720(1440) x 480i 31.250 50.000 27.000 - / -...
  • Page 53: Dimensions

    Dimensions Front view / Side view HG43NF690U 38.4 37.1 20.9 22.4 24.7 21.9 (Unit: inches) HG50NF690U 44.4 43.2 24.3 25.8 28.0 21.9 (Unit: inches) English...
  • Page 54 HG55NF690U 48.9 47.7 26.9 28.3 30.5 21.9 (Unit: inches) HG65NF690U 57.6 56.3 31.7 33.2 36.4 26.6 14.0 (Unit: inches) English...
  • Page 55 HG75NF690U 66.5 65.1 36.6 38.2 41.4 47.4 15.2 (Unit: inches) Jack panel detail / Rear view ✎ Detailed dimensions can be checked at English...
  • Page 56 Base Stand detail ◆ HG43NF690U / HG50NF690U / HG55NF690U (Unit: inches) R0.3 R0.1 21.9 ◆ HG65NF690U (Unit: inches) R0.3 R0.1 26.6 14.0 English...
  • Page 57 ◆ HG75NF690U (Unit: inches) 15.2 47.4 15.2 15.2 ✎ NOTE All drawings are not necessarily to scale. Some dimensions are subject to change without prior notice. Refer to the dimensions prior to performing installation of your TV. Not responsible for typographical or printed errors. English...
  • Page 58 (SAMSUNG) products, and the requirements, conditions, exclusions and limitations contained herein, SAMSUNG will additionally provide Warranty Repair Service in the United States on SAMSUNG products purchased in Canada, and in Canada on SAMSUNG products purchased in the United States, for the warranty period originally specified, and to the Original Purchaser only.
  • Page 59 Open Source License Notice Open Source used in this product can be found on the following webpage. ( Open Source License Notice is written only English. THIS PRODUCT IS SOLD WITH A LIMITED LICENCE AND IS AUTHORISED TO BE USED ONLY IN CONNECTION WITH HEVC CONTENT THAT MEETS EACH OF THE THREE FOLLOWING QUALIFICATIONS: (1) HEVC CONTENT ONLY FOR PERSONAL USE;...
  • Page 60 Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center. Samsung Hospitality Hotline 1-866-sam4biz (US) 1-800-749-0205 (CANADA) 1-800-726-7864 (MEXICO) Web site: © 2017 Samsung Electronics America, Inc...

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