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Datalogic Limited Factory Warranty
Datalogic Limited Factory Warranty
Warranty Coverage
Datalogic warrants to Customer that Datalogic' s products will be
free from defects in materials and workmanship for a period of
one year from product shipment. Datalogic ("Datalogic")
hardware products are warranted against defects in material and
workmanship under normal and proper use. The liability of
Datalogic under this warranty is limited to furnishing the labor
and parts necessary to remedy any defect covered by this
warranty and restore the product to its normal operating
condition. Repair or replacement of product during the warranty
does not extend the original warranty term. Products are sold on
the basis of specifications applicable at the time of manufacture
and Datalogic has no obligation to modify or update products
once sold.
If Datalogic determines that a product has defects in its material
or workmanship, Datalogic shall, at its sole option repair or
replace the product without additional charge for parts and labor,
or credit or refund the defective products duly returned to
Datalogic. To perform repairs, Datalogic may use new or
reconditioned parts, components, subassemblies or products
that have been tested as meeting applicable specifications for
equivalent new material and products. Customer will allow
Datalogic to scrap all parts removed from the repaired product.
The warranty period shall extend from the date of shipment from
Datalogic for the duration published by Datalogic for the product
at the time of purchase (Warranty period). Datalogic warrants
repaired hardware devices against defects in workmanship and
materials on the repaired assembly for a 90 day period starting
from the date of shipment of the repaired product from Datalogic
or until the expiration of the original warranty period, whichever
is longer. Datalogic does not guarantee, and it is not responsible
for, the maintenance of, damage to, or loss of configurations,
data, and applications on the repaired units and at its sole
discretion can return the units in the "factory default"
configuration or with any software or firmware update available
at the time of the repair (other than the firmware or software
installed during the manufacture of the product). Customer
accepts responsibility to maintain a backup copy of its software
and data.
Warranty Claims Process
In order to obtain service under the Factory Warranty, Customer
must notify Datalogic of the claimed defect before the expiration
of the applicable Warranty period and obtain from Datalogic a
return authorization number (RMA) for return of the product to a
designated Datalogic service center. If Datalogic determines
Customer's claim is valid, Datalogic will repair or replace product
without additional charge for parts and labor. Customer shall be
responsible for packaging and shipping the product to the
designated Datalogic service center, with shipping charges
prepaid. Datalogic shall pay for the return of the product to
Customer if the shipment is to a location within the country in
Quick Reference Guide
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