Table 6. Outdoor Control 7-Segment Display Alert Codes and Inverter LED Flash Codes
NOTE - System fault and lockout codes take precedence over system status codes (cooling, heating operating percentages or defrost/dehumidification).
Only the latest active fault or lockout codes are displayed (if present). If no fault or lockout codes are active, then system status codes are displayed. Alert
codes are also displayed on the iComfort Wi-Fi
Inverter LED Flash
Code (number of
Alert
Inverter
Code
Codes
Red LED
E 436
62
6 flashes
E 437
65
6 flashes
E 438
73
7 flashes
E 439
12
1 flash
E 440
13
1 flash
XC20
®
thermostat.
Priority
flashes)
Green LED
Moderate /
2 flashes
Critical
Moderate /
5 flashes
Critical
Moderate /
3 flashes
Critical
2 flashes
Moderate
3 flashes
Moderate
Alarm Description
Inverter heat sink temperat
ure exceeded limit. Occurs
when the heat sink temper
ature exceeds the inverter
limit. Inverter issues code
13 first, then slows down to
allow the heat sink to cool. If
temperature remains high,
outdoor unit stops (com
pressor and fan). Anti-short
cycle is initiated. If condition
occurs 5 times within an
hour, system is locked out.
To clear, disconnect power
to outdoor unit and restart.
Heat
sink
temperature
sensor fault has occurred
(temperature less than 4ºF
or greater than 264ºF after
10 minutes of operation)
.
The inverter has detected a
PFC over current condition.
This would be caused by a
high load condition, high
pressure, or outdoor fan fail
ure. Outdoor control will dis
play the code when the in
verter has the error. After 3
minutes, the inverter will re
set and the compressor will
turn on again. If it happens
10 times within a 60 minute
rolling time period, the OD
control will lock out opera
tion of the outdoor unit and
display a critical code.
Compressor slowdown due
to high input current.
Heat sink temperature is
approaching
limit.
The
compressor speed auto
matically slows to reduce
heat sink temperature. The
control sets indoor CFM
and outdoor RPM to values
according to demand per
centage rather than the ac
tual Hz. Alarm is automatic
ally cleared.
34
Possible Causes and Clearing Alarm
Issue: Feedback from supplier tear down of inverter in
dicates that the screws that hold the inverter to the invert
er board were loose causing poor contact between these
two components.
Corrective Action: Tighten screws that hold the heat
sink to the inverter control board.
NOTE: Wait five minutes to all capacitor to discharge be
fore checking screws.
Occurs when the temperature sensor detects a temperat
ure less than 0.4ºF or greater than 264ºF after 10 minutes
of operation. If condition is detected, outdoor unit will stop
(compressor and fan). Antishort cycle is initiated. If con
dition occurs 5 times within an hour, system will lock out.
To clear disconnect power to outdoor unit and restart. If
problem persists, replace inverter.
Issue: Possible issue is system running at high pres
sures. Check for high pressure trips or other alert codes in
room thermostat and outdoor control.
Input current is approaching a high limit. Compressor
speed automatically slows. The control continues send
ing the inverter speed demanded by the thermostat. The
control sets indoor CFM and outdoor RPM to values ac
cording to demand percentage rather than the actual Hz.
Alarm is automatically cleared.
Issue: Feedback from supplier tear down of inverter in
dicates that the screws that hold the inverter to the invert
er board were loose causing poor contact between these
two components.
Corrective action: Tighten screws that hold the heat sink
to the inverter control board.
NOTE: Wait 5 minutes to all capacitor to discharge before
checking screws.