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X5669WUP3 User's Manual
B2. Warranty Repair
1. During the first three (3) months of ownership, XAVi Technologies
will repair or replace a defective product covered under warranty
within twenty-four (24) hours of receipt of the product. During the
fourth (4th) through twelfth (12th) months of ownership, XAVi
Technologies will repair or replace a defective product covered
under warranty within ten (10) days of receipt of the product. The
warranty period for the replaced products shall be ninety (90) days
or the remainder of the warranty period of the original unit,
whichever is greater. XAVi Technologies will ship surface freight.
Expedited freight is at customer's expense.
2. The customer must return the defective product to XAVi
Technologies within fourteen (14) days after the request for
replacement. If the defective product is not returned within this
time period, XAVi Technologies will bill the customer for the
product at list price.
B3. Out-of-Warranty Repair
XAVi Technologies will either repair or, at its option, replace a
defective product not covered under warranty within ten (10) working
days of its receipt. Repair charges are available from the Repair
Facility upon request. The warranty on a serviced product is thirty (30)
days measured from date of service. Out-of-warranty repair charges
are based upon the prices in effect at the time of return.
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