VeriFone VX series Quick User Manual
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VeriFone VX series Quick User Manual

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Verifone V
Series
Quick User Guide
22/09/17

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Summary of Contents for VeriFone VX series

  • Page 1 Verifone V Series Quick User Guide 22/09/17...

  • Page 2: Table Of Contents

    Verifone and the Verifone logo are registered trademarks of Verifone. Other brand names or trademarks associated with Verifone’s products and services are trademarks of Verifone Inc. All other brand names and trademarks appearing in this manual are the property of their respective holders.

  • Page 3: General Functions

    General Functions Retail Sale 1. Insert Chip Card into terminal chip reader. 2. Enter the Sale Amount and then press ENTER. 3. If a chip card, hand the terminal to the cardholder to enter their PIN. 4. The terminal will contact the host for an Authorisation and deliver one of the following responses: •...

  • Page 4: Batch / End Of Day

    Batch / End of Day 1. Select Batch. 2. Select End of Day. 3. Enter your user password. 4. Totals are displayed. Select YES to confirm sale and refund totals. (Select NO if totals are incorrect). 5. The terminal prints a GBOK report on successful End of Day. 6.

  • Page 5: Refunds

    Refunds 1. Select Refund. 2. Enter Refund password (if applicable). 3. Insert Chip Card into terminal chip reader or swipe card. 4. Enter the Refund amount and press ENTER. 5. Remove the merchant copy receipt by tearing. 6. Press ENTER. Finally, a cardholder copy receipt is printed. Referrals If your terminal displays the referral screen below during your sale transaction: Host Response...

  • Page 6: Forced Sale / Offline Mode

    Forced Sale / Offline Mode 1. From the idle screen, either press the downward button situated on the screen in the bottom left hand corner (Touch screen specific) or press the far most left button directly underneath the screen (Non- touch screen specific).

  • Page 7: Dcc Forced Sale / Offline Mode

    DCC Forced Sale / Offline Mode 1. From the idle screen, either press the downward button situated on the screen in the bottom left hand corner (Touch screen specific) or press the far most left button directly underneath the screen (Non- touch screen specific).

  • Page 8: Dcc Refund

    DCC Refund 1. Select REFUND (select corresponding function button). 2. Enter Refund Password (if applicable). 3. Insert Chip Card into terminal chip reader or swipe card or key card number. 4. Enter the Refund Amount and press ENTER. Note: the refund must be completed in the same Currency as the original sale transaction. •...

  • Page 9: Restaurant Sale With Contactless Enabled

    Restaurant Sale with Contactless Enabled 1. Select Sale. 2. Key in transaction amount. 3. Terminal will prompt to check the amount entered. 4. If the amount is correct Select ENTER to continue sale. 5. If the amount is incorrect Select NO to rekey in amount. 6.

  • Page 10: Adding Servers (If Enabled)

    Adding Servers (if enabled) 1. From the idle screen, either press the downward button situated on the screen in the bottom left hand corner (Touch screen specific) or press the far most left button directly underneath the screen (Non- touch screen specific). 2.

  • Page 11: Hotel Functions

    Hotel Functions Pre-Authorisation / Check In 1. Select PREAUTH (select corresponding function button). 2. Insert Chip Card into terminal chip reader or swipe card or key card number. 3. Enter the Pre-Auth amount and press ENTER. 4. If a chip card & the cardholder is present, hand the terminal to the cardholder to enter their PIN. 5.

  • Page 12: Dcc Pre-Authorisation / Check In

    DCC Pre-Authorisation / Check In 1. Select PREAUTH (select corresponding function button). 2. Insert Chip Card into terminal chip reader or swipe card or key card number. 3. Enter the Pre Auth amount and press ENTER. Cardholder must be given a choice of accepting DCC or paying in the local currency.

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