Holding Calls; Transferring Calls - Avaya 1692 IP User Manual

Holding Calls

To hold a call:
During a call, press the Hold soft key (you might need to press the More soft key first, if
●
Hold is not visible).
The status LEDs blink red to indicate that the call is on hold.
To resume the held call, select the call appearance using the Up/Down Scroll keys, and
then press the Select key.
Muting Calls
To mute a call:
During a call, press the Mute key.
●
The status LEDs turn solid red to indicate that the call is muted. You can still hear the other
person, but they cannot hear you.
To turn off Mute, press the Mute key again.

Transferring Calls

To transfer a call:
1. During a call, press the Transfer soft key (you might have to press the More soft key first,
if Transfer is not visible).
The call is placed on hold.
2. Dial the number to which you want to transfer the call.
3. When you hear ringing, press the Transfer soft key again.
(To cancel the transfer, use the Up/Down Scroll keys to select the call to be transferred,
and then press the Select key.)
Note:
You can automatically transfer a call without completing step 3. After you
Note:
complete step 1, press the Transfer soft key. Then, complete step 2. The call
automatically transfers to the number you specified.
1692 IP Conference Phone User's Guide
Call Handling Features
15
Nov 2009