Warranty Conditions - Swegon CASA R3 Smart Installation, Commissioning And Maintenance Instructions

WARRANTOR
Swegon ILTO Oy
Asessorinkatu 10, FI-20780 Kaarina, Finland.
WARRANTY PERIOD
The product has a two (2) year warranty as from the date of purchase.
SCOPE OF THE WARRANTY
The warranty covers defects that have arisen during the warranty period, which have been reported to the manufacturer, or been de-
clared by the warrantor or a representative of the warrantor, and which refers to design, manufacture or material defects as well as
consequential defects that have arisen on the product itself. The above mentioned defects are to be cleared by putting the product
in working order.
GENERAL WARRANTY LIMITATIONS
The warrantor's warranty liability is limited in accordance with these warranty conditions and the warranty does not cover damages
to property or personal injury. The warrantor is not bound to comply with verbal promises in addition to this warranty agreement.
LIMITATIONS ON WARRANTY LIABILITY
This warranty is granted on condition that the product is used in a normal way or under comparable circumstances for the intended
purpose, and that the instructions for use have been observed.
The warranty does not cover defects that have been caused by the following:
- Transport of the product.
- Careless use or overloading the product.
- Failure to follow the instructions dealing with installation, operation, maintenance and care.
- Incorrect installation of the product or incorrect location at the place where it is used.
- Circumstances which are not the fault of the warrantor, such as excessive variations in voltage, damage by lightning and fire or other accidents.
- Repairs, maintenance or design modifications that have been done by unauthorized parties.
- Neither does the warranty cover insignificant defects from an operational standpoint such as scratches on surfaces.
- Parts, which through handling or normal wear are exposed to a greater than normal risk of failure, such as lamps, glass, porcelain,
paper and plastic parts as well as fuses are not covered by the guarantee.
- The warranty does not cover settings, information about usage, care, service or cleaning which is normally described in the instruc-
tions for use or the work required to rectify faults caused by the user neglecting the warning or installation instructions, or investi-
gation of such.
CHARGES DURING THE WARRANTY PERIOD
The authorized service partner will not charge the client for repairs, replaced parts, repair work, transport or travelling expenses
necessary for carrying out the repair work that are within the scope of the warranty.
This however assumes the following:
- The defective parts are handed over to the authorized service partner.
- that the repair begins and the work is carried out during normal working hours. The authorized service partner has the right to
charge the client for extra costs for urgent repairs, or repairs carried out outside of normal working hours. However if the defects
may cause a health risk or substantial economic losses, the defects will be repaired immediately without extra charge.
- A service vehicle or public means of transportation that follows a timetable (boats, planes or snow vehicles are not considered pub-
lic means of transportation) can be used in conjunction with the repair of the product or replacement of defective parts.
- The costs for dismantling and installation of equipment, which is securely mounted to the place where it is used, cannot be consid-
ered as being abnormal.
REMEDIAL MEASURES WHEN A DEFECT HAS BEEN DISCOVERED
If a defect is discovered during the warranty period, the client must without delay report the defect to the dealer or to an authorized
service partner (www.swegonhomesolutions.com) or register the fault together with their contact information using the response
form at the address www.casahelp.fi. Specify which product has a defect (product model, type designation on the warranty card or
on the product identification plate, serial number); describe the type of defect as accurately as possible, and the circumstances under
which the defect has arisen. If there is risk that the fault may have consequential impact on the environment, the ventilation unit
must be switched off immediately.
A prerequisite for valid warranty liability is that the manufacturer or a representative of the manufacturer is given opportunity to
inspect the defects reported in the warranty claim before the repair work begins. A prerequisite for repair under warranty is also that
the client, in a satisfactory manner, can prove that the warranty is valid (= written receipt of purchase). After the warranty period has
expired, warranty claims, which have not been submitted in writing prior to the expiration date of the warranty period, are not valid.
Swegon ILTO Oy, Asessorinkatu 10, FIN-20780 S:t Karins, www.swegonhomesolutions.com.
Swegon reserves the right to alter specifications.

Warranty Conditions

R3.051016
www.swegonhomesolutions.com 29