Reporting Safety Defects In The United States - Fiat 500L 2016 User Manual

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CONSUMER ASSISTANCE
Replacement English User Guide kits or DVDs may be purchased by visiting
www.techauthority.com or by calling 1-800-890-4038 (U.S.) or 1-800-387-1143
(Canada). Visa, Master Card, American Express and Discover orders are accepted. If
you prefer mailing your order, please call the above numbers for an order form.
NOTE:
A street address is required when ordering manuals (no P.O. Boxes).
The Owner's Manual and User Guide electronic files are also available on the FIAT®
website.
Click on the "For Owners" tab, select "Owner/Service Manuals", then select your de-
sired model year and vehicle from the drop down lists.

REPORTING SAFETY DEFECTS IN THE UNITED STATES

If you believe that your vehicle has a defect that could cause a crash or cause injury or
death, you should immediately inform the National Highway Traffic Safety Administration
(NHTSA) in addition to notifying FCA US LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your au-
thorized dealer or FCA US LLC.
To contact NHTSA, you may call the Vehicle Safety Hotline toll free at 1-888-327-4236
(TTY: 1-800-424-9153); or go to http://www.safercar.gov; or write to: Administrator,
NHTSA, 1200 New Jersey Avenue, SE., West Building, Washington, D.C. 20590.You can
also obtain other information about motor vehicle safety from http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you should contact the Customer Ser-
vice Department immediately. Canadian customers who wish to report a safety defect to
the Canadian government should contact Transport Canada, Motor Vehicle Defect Investi-
gations and Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/roadsafety/.
French Canadian customers who wish to report a safety defect to the Canadian govern-
ment should contact Transport Canada, Motor Vehicle Defect Investigations and Recalls at
1-800-333-0510 or go to http://www.tc.gc.ca/securiteroutiere/.
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