Troubleshooting; Supported Operating Systems And Drivers Matrix; System Bios; Using The System Bios To Configure Gateway And Troubleshoot Issues - HPE GL20 Maintenance And Service Manual

Troubleshooting

Supported operating systems and drivers matrix

Operating system support
For more information on Hewlett Packard Enterprise Certified and Supported systems for the operating
systems available for your system, see the Hewlett Packard Enterprise OS support website:
http://www.hpe.com/info/ossupport
ROM, BIOS, and driver support
For more information on Hewlett Packard Enterprise Certified and Supported systems for the latest
software ROM, BIOS, and drivers available for your system, see the Hewlett Packard Enterprise Support
Center website:
http://www.hpe.com/support/hpesc

System BIOS

Using the system BIOS to configure gateway and troubleshoot issues

The gateway can be set up and configured through the system BIOS. The system BIOS also has options
for restoring default configurations and resetting the system. The setup information is stored in the
battery-backed CMOS, therefore it retains the setup information even when the power is turned off.
For more information, see "Setting up the system BIOS."

Accessing the system BIOS

Procedure
1. Connect KVM to the gateway.
2. Power up the gateway.
3. Press the Delete key or the F2 key.
The BIOS Main tab is displayed.

Setting up the system BIOS

BIOS menu components

The BIOS menu has the following frames:
• Left frame—Displays the sub menu. Only the sub-menu options in blue can be modified. When an
option is selected in the left frame, it is highlighted in white.
• Top right frame—Displays information about the sub-menu option selected.
• Bottom right frame—Displays the keys to use to make changes to the selected sub menu.

Navigating and modifying menu options

36 Troubleshooting