Panasonic KX-TG1221 Operating Instructions Manual page 34

TG122x.book Page 34 Wednesday, September 29, 2010 2:13 PM
Useful Information
Problem
The 2nd caller's information is
not displayed during an outside
call.
Answering system
Problem
The unit does not record new
messages.
I cannot operate the answering
system.
I cannot operate the answering
system remotely.
Liquid damage
Problem
Liquid or other form of moisture
has entered the handset/base
unit.
Caution:
L To avoid permanent damage, do not use a microwave oven to speed up the drying process.
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Cause/solution
L In order to use Caller ID, call waiting, or Call Waiting
Caller ID (CWID), you must first contact your service
provider/telephone company and subscribe to the desired
service.
After subscribing, you may need to contact your service
provider/telephone company again to activate this
specific service, even if you already subscribed to both
Caller ID and Call Waiting with Caller ID services (CWID).
Cause/solution
L The answering system is turned off. Turn it on (page 23).
L The message memory is full. Erase unnecessary
messages (page 24).
L If you subscribe to a voice mail service, messages are
recorded by your service provider/telephone company,
not your telephone. Change the unit's number of rings
setting or contact your service provider/telephone
company (page 27).
L Someone is using the unit. Wait for the other user to
finish.
L A caller is leaving a message. Wait for the caller to finish.
L The handset is too far from the base unit. Move closer.
L The remote access code is not set. Set the remote access
code (page 25).
L You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 25).
L Press each key firmly.
L The answering system is turned off. Turn it on (page 26).
Cause/solution
L Disconnect the AC adaptor and telephone line cord from
the base unit. Remove the batteries from the handset and
leave to dry for at least 3 days. After the handset/base
unit are completely dry, reconnect the AC adaptor and
telephone line cord. Insert the batteries and charge fully
before use. If the unit does not work properly, contact an
authorized service center.