Panasonic KX-TG1032C Operating Instructions Manual

Expandable digital cordless answering system with 2 handsets

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This unit is compatible with Call Display. To use this feature, you must
subscribe to the appropriate service offered by your telephone service
provider.
Charge the handset batteries for 7 hours before initial use.
Please read these Operating Instructions before using the unit and save for
future reference.
For assistance, please call 1-800-561-5505 or visit us at
www.panasonic.ca

Operating Instructions

Expandable Digital Cordless
Answering System
with 2 Handsets
KX-TG1032C
Model No.
with 3 Handsets
KX-TG1033C
Model No.
with 4 Handsets
KX-TG1034C
Model No.
Model shown is KX-TG1032C.

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Summary of Contents for Panasonic KX-TG1032C

  • Page 1: Operating Instructions

    Model No. with 4 Handsets KX-TG1034C Model No. Model shown is KX-TG1032C. This unit is compatible with Call Display. To use this feature, you must subscribe to the appropriate service offered by your telephone service provider. Charge the handset batteries for 7 hours before initial use.
  • Page 2: Table Of Contents

    Table of Contents Introduction conference calls ....33 Registering a handset ... 34 Product information ....3 Useful Information Accessory information .
  • Page 3: Introduction

    Introduction Product information Thank you for purchasing a Panasonic cordless telephone. These operating instructions can be used for the following models: KX-TG1032 KX-TG1033 KX-TG1034 Important: L The suffix (C) in the following model numbers will be omitted in these instructions:...
  • Page 4: Accessory Information

    Introduction Accessory information Included accessories Quantity Accessory item KX-TG1032 KX-TG1033 KX-TG1034 AC adaptor for base unit Telephone line cord Wall mounting adaptor Batteries Handset cover Belt clip Charger AC adaptor for charger *1 The handset cover comes attached to the handset. Additional/replacement accessories Accessory item Order number...
  • Page 5: Important Safety Instructions

    Introduction 11. To reduce the risk of electric shock, do not disassemble the product. Important safety Take the product to an authorized instructions service centre when service is required. Opening or removing When using the product, basic safety covers may expose you to precautions should always be followed dangerous voltages or other risks.
  • Page 6 Introduction WARNING: L Never touch uninsulated telephone wires or terminals unless the L To prevent the risk of fire or electrical telephone line has been shock, do not expose the product to disconnected at the network rain or any type of moisture. interface.
  • Page 7: For Best Performance

    It should not be The base unit and other compatible placed in rooms where the Panasonic units use radio waves to temperature is less than 5 °C (41 °F) communicate with each other. or greater than 40 °C (104 °F). Damp L For maximum coverage and noise- basements should also be avoided.
  • Page 8: Preparation

    (A). Connect the AC adaptor cord (B) by pressing the plug firmly (C). L Use only the included Panasonic AC adaptor PQLV207. To single-line telephone jack (RJ11C) (120 V AC,...
  • Page 9: Battery Charge

    L Install the batteries in proper order (S, T), matching the correct polarity. L When replacing batteries, we recommend using the Panasonic rechargeable batteries noted on page 4, 6. L Wipe the battery ends (S, T) with a dry cloth.
  • Page 10 Preparation Charger: Note: L When the batteries need to be charged, the handset beeps intermittently during use. Panasonic battery performance Operation Operating time While in use Up to 17 hours (talking) Charge While not in use Up to 11 days...
  • Page 11: Controls

    Preparation Symbols used in these Controls operating instructions Symbol Meaning Base unit The words in the Button name brackets indicate button names on the handset and base unit. Example: {C}, {OFF} Proceed to the next operation. “ ” The words in Example: quotations indicate “Alarm”...
  • Page 12 Preparation O Navigator key ({^} {V} {<} {>}) Handset P {MUTE} {CLEAR} Q {INTERCOM} {TRANSFER} R Microphone Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing {^}, {V}, {<}, or {>}.
  • Page 13: Display

    Preparation {V}/{^}: “Change language” i Display {OK} {V}/{^}: Select the desired setting. {OK} i {OFF} Handset display items Note: Displayed Meaning L How to change from French back to item English: 1 {MENU} Within range of the 2 {V}/{^}: “Param.combiné” i base unit {OK} L When flashing:...
  • Page 14: Date And Time

    Preparation Date and time Set the correct date and time. – To use the available alarm function (page 24). – When you play back a message from the answering system (page 27), the unit announces the day and time it was recorded.
  • Page 15: Making/Answering Calls

    Making/Answering Calls {V}/{^}: “Erase” i {OK} Making calls {V}/{^}: “Yes” i {OK} i {OFF} Note: Dial the phone number. L Step 3 variation: L To correct a digit, press {CLEAR}. Press {CLEAR}, then skip to step 5. Press {C}. When you finish talking, press {OFF} PAUSE button (for PBX/long or place the handset on the base unit distance service users)
  • Page 16: Useful Features During A Call

    Making/Answering Calls phone, you will hear a Call Waiting tone. Auto talk Please contact your telephone service This feature allows you to answer a call provider for details and availability of by simply lifting the handset off the base this service in your area. unit or charger.
  • Page 17: Phonebook

    Phonebook Character Handset phonebook You can add up to 50 items to the handset phonebook and search for phonebook items by name. Adding items to the phonebook {k} i {MENU} {V}/{^}: “New entry” i {OK} Enter the name (max. 16 characters).
  • Page 18: Chain Dial

    Phonebook Searching for a name by initial Erasing all items Press the dial key ({0} – {9}) that {MENU} corresponds to the first letter you are {V}/{^}: “Erase all” i {OK} searching for (see the character {V}/{^}: “Yes” i {OK} table, page 17).
  • Page 19: Copying Handset Phonebook Items

    Phonebook Copying handset phonebook items You can copy one or all of the phonebook items from one handset to another. Copying an item Find the desired item (page 17). i {MENU} {V}/{^}: “Copy” i {OK} Select the handset to copy to by pressing the desired handset number ({1} –...
  • Page 20: Call Display Service

    Call Display Service Custom name display Using Call Display When the Call Display number is received and it matches a phone service number stored in the phonebook, the stored name from the phonebook is This unit is Call Display compatible. To displayed and logged in the caller list.
  • Page 21: Erasing Caller Information

    Call Display Service {V}/{^}: “View Caller ID” i Erasing caller information {OK} {V}/{^}: Select the desired item. i {MENU} {MENU} {V}/{^}: “View Caller ID” i {V}/{^}: “Edit & Save” i {OK} {OK} Press {MENU} repeatedly until the {V}/{^}: Select the desired item. phone number is shown in the {MENU} desired format.
  • Page 22: Programming

    Programming Programmable settings You can customize the unit by programming the following features using the handset. Programming by scrolling through the display menus {MENU} Press {V} or {^} to select the desired menu. i {OK} L If there is a sub-menu(s), press {V} or {^} to select the desired item. i {OK} Press {V} or {^} to select the desired setting.
  • Page 23: Sub-Menu 1

    Programming Main menu Sub-menu 1 Sub-menu 2 Page – Ph.book settings New entry – Copy all – Erase all – Handset settings Ringer settings Ringer volume <Level 6> – Ringer tone <Tone 1> Display settings Change language <English> Contrast <Level 3> –...
  • Page 24: Customer Support

    Programming *6 The flash time depends on your telephone exchange or host PBX. Consult your PBX supplier if necessary. Alarm An alarm will sound once for 3 minutes at the set time. Set the date and time beforehand (page 14). {MENU} {V}/{^}: “Alarm”...
  • Page 25: Answering System

    Answering System Answering system Turning the answering system on/off This unit contains an answering system which can answer and record calls for you when you are unavailable to Base unit answer the phone. Press {ANSWER ON} to turn on/off the Important: answering system.
  • Page 26: Greeting Message

    Answering System {V}/{^}: “Play greeting” i {OK} i {OFF} Greeting message Erasing your greeting When the unit answers a call, callers message are greeted by a greeting message. You can record your own greeting message or use a prerecorded greeting {MENU} message.
  • Page 27: Listening To Messages Using The Base Unit

    Answering System Listening to messages Listening to messages using the base unit using the handset When new messages have been When new messages have been recorded, the MESSAGE indicator on recorded: the base unit flashes. – “New message” is displayed. Press {MESSAGE}.
  • Page 28: Remote Operation

    Answering System *2 You can also erase as follows: Operating the answering {CLEAR} i {V}/{^}: “Yes” i system {OK} You can also operate the answering system by pressing dial keys on the Remote operation handset. To use the following commands: Using a touch-tone phone, you can call 1 {MENU} your phone number from outside and...
  • Page 29: Remote Commands

    Answering System Remote command Voice guidance Erase message During remote operation, the unit’s {*}{4} currently playing voice guidance starts and prompts you to press {1} to perform a specific Erase all messages {*}{5} operation, or press {2} to listen to more Erase greeting {*}{6} available operations.
  • Page 30: Answering System Settings

    Answering System Enter the desired 3-digit remote Turning on the answering code. i {OK} i {OFF} system remotely If the answering system is off, you can Ring count turn it on remotely. You can change the number of times the phone rings before the unit answers Dial your phone number from a touch calls.
  • Page 31: Recording Time *1

    Answering System If your telephone service provider {V}/{^}: “Handset settings” i cannot do this: {OK} – Set this unit’s “Ring count” {V}/{^}: “Other settings” i setting so that this unit’s answering {OK} system answers calls before the {V}/{^}: “Message alert” i Voice Mail service of your {OK} telephone service provider does.
  • Page 32: Voice Mail Service

    Voice Mail Service Please contact your telephone service provider for details. Using Voice Mail service Message alert You can select whether or not the Voice Mail is an automatic answering message indicator on the handset service offered by your telephone flashes slowly when there are new service provider.
  • Page 33: Multi-Unit Operation

    Multi-unit Operation Base unit: Press {LOCATOR}. Intercom Handset: Press {OFF}. Intercom calls can be made between handsets Transferring calls Note: L If you receive an outside call while between handsets, talking on the intercom, you hear 2 conference calls tones. To answer the call, press {OFF}, then press {C}.
  • Page 34: Registering A Handset

    Multi-unit Operation {V}/{^}: “Registration” i {OK} Answering transferred calls {V}/{^}: “Deregistration” i Press {C} to answer the page. {OK} L After the paging party disconnects, {3}{3}{5} i {OK} you can talk to the outside caller. Select the handset(s) you want to cancel by pressing the desired Registering a handset handset number ({1} –...
  • Page 35: Useful Information

    Useful Information Insert the hooks on the wall mounting adaptor into the holes 1 Wall mounting (Base and 2 on the base unit. unit only) Lead the AC adaptor cord and telephone line cord through the hole in the wall mounting adaptor in the direction of the arrow.
  • Page 36: Belt Clip

    Useful Information Connect the telephone line cord. To remove the wall mounting adaptor Mount the unit by inserting the While pushing down the release levers mounting pins into the round (A), remove the adaptor (B). openings on the adaptor (for pin 2, use the round cut out at the bottom of the adaptor if you are using the 4 inches phone plate), then sliding the...
  • Page 37: Headset (Optional)

    Useful Information Headset (optional) Connecting a headset to the handset allows hands-free phone conversations. We recommend using the Panasonic headset noted on page L Headset shown is RP-TCA86.
  • Page 38: Error Messages

    Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution L The called handset is in use. Busy L The handset you are calling is too far from the base unit.
  • Page 39: Troubleshooting

    Useful Information Troubleshooting General use Problem Cause/solution The unit does not work. L Make sure the batteries are installed correctly and fully charged (page 9). L Check the connections (page 8). L Unplug the base unit’s AC adaptor to reset the unit.
  • Page 40 Useful Information Battery recharge Problem Cause/solution I fully charged the L Clean the charge contacts and charge again batteries, but 7 (page 10). continues to flash. L The batteries may need to be replaced with new ones (page 9). I fully charged the L Wipe the battery ends (S, T) and the unit batteries, but the operating contacts with a dry cloth.
  • Page 41 Useful Information Call Display Problem Cause/solution The handset does not L You have not subscribed to Call Display service. display the caller’s name Contact your telephone service provider to and/or phone number. subscribe. L If your unit is connected to any additional telephone equipment such as a Call Display box or cordless telephone line jack, disconnect the unit from the equipment and plug the unit...
  • Page 42 Useful Information Answering system Problem Cause/solution I cannot listen to messages L A touch-tone phone is required for remote from a remote location. operation. L Enter the remote code correctly (page 30). L The answering system is off. Turn it on (page 30).
  • Page 43: Important Information

    Useful Information Important information NOTICE: connected together. This precaution This equipment meets the applicable may be particularly important in rural Industry Canada Terminal Equipment areas. Technical Specifications. This is Caution: confirmed by the registration number. Users should not attempt to make The abbreviation, “IC:”, before the such connections themselves, but registration number signifies that...
  • Page 44 Useful Information interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference. RF Exposure Warning: L This product complies with IC radiation exposure limits set forth for an uncontrolled environment. L To comply with IC RF exposure requirements, the base unit must be installed and operated 20 cm (8...
  • Page 45: Specifications

    Useful Information Charger: Approx. 51 mm × 81 mm × 91 Specifications (2 inches × 3 inches × 3 inches) ■ Standard: ■ Mass (weight): DECT 6.0 (Digital Enhanced Cordless Base unit: Approx. 220 g (0.49 lb.) Telecommunications 6.0) Handset: Approx. 140 g (0.31 lb.) ■...
  • Page 46: Warranty

    5770 Ambler Drive, Mississauga, Ontario L4W 2T3 PANASONIC PRODUCT - LIMITED WARRANTY Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship and agrees to remedy any such defect for a period as stated below from the date of original purchase.
  • Page 47: Index

    Index Phonebook Phonebook copy Index Power failure Pulse service Alarm Recording time Answering calls Redial list Answering system Registration Erasing messages Remote code Listening to messages Remote operation Turning on/off Ring count Auto talk Ringer off Battery Ringer tone Belt clip Rotary service Call Display service SP-phone...
  • Page 48 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

This manual is also suitable for:

Kx-tg1034cKx-tg1033c

Table of Contents