Reporting Safety Defects In The United States - Fiat 500L 2017 User Manual

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REPORTING SAFETY DEFECTS IN THE UNITED STATES

If you believe that your vehicle has a defect that could cause a crash or
cause injury or death, you should immediately inform the National Highway
Traffic Safety Administration (NHTSA) in addition to notifying FCA US LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it
finds that a safety defect exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot become involved in indi-
vidual problems between you, your authorized dealer or FCA US LLC.
To contact NHTSA, you may call the Vehicle Safety Hotline toll free at
1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov;
or write to: Administrator, NHTSA, 1200 New Jersey Avenue, SE., West
Building, Washington, D.C. 20590.You can also obtain other information
about motor vehicle safety from http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you should contact the
Customer Service Department immediately. Canadian customers who wish
to report a safety defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and Recalls at
1-800-333-0510 or go to http://www.tc.gc.ca/roadsafety/.
French Canadian customers who wish to report a safety defect to the Ca-
nadian government should contact Transport Canada, Motor Vehicle Defect
Investigations and Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
securiteroutiere/.
CONSUMER ASSISTANCE
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