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FIAT CUSTOMER CENTER
P.O. Box 21–8004 Auburn Hills, MI 48321–8004 Phone: 1-888-242-6342
ASSISTANCE FOR THE HEARING IMPAIRED
•
To assist customers who have hearing difficulties, the manufacturer has installed special
TDD (Telecommunication Devices for the Deaf) equipment at its customer center.
Any hearing or speech impaired customer, who has access to a TDD or a conventional
teletypewriter (TTY) in the United States, can communicate with the manufacturer by
dialing 1–800–380–CHRY.
PUBLICATIONS ORDERING
•
If you are the first registered retail owner of your vehicle, you may obtain one free
printed copy of the Owner's Manual, Warranty Booklet or Radio Manuals on your
DVD by calling 1–888–242–6342 or by contacting your authorized dealer.
•
Replacement English User Guide kits or DVDs may be purchased by visiting
www.techauthority.com or by calling 1–800–890–4038. Visa, Master Card, American
Express and Discover orders are accepted. If you prefer mailing your order, please call
the above numbers for an order form.
NOTE:
A street address is required when ordering manuals (no P.O. Boxes).
REPORTING SAFETY DEFECTS IN THE UNITED STATES
If you believe that your vehicle has a defect that could cause a crash or
cause injury or death, you should immediately inform the National Highway
Traffic Safety Administration (NHTSA) in addition to notifying FCA US LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it
finds that a safety defect exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot become involved in indi-
vidual problems between you, your authorized dealer or FCA US LLC.
To contact NHTSA, you may call the Vehicle Safety Hotline toll free at
1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov;
or write to: Administrator, NHTSA, 1200 New Jersey Avenue, SE., West
Building, Washington, D.C. 20590. You can also obtain other information
about motor vehicle safety from http://www.safercar.gov.
CONSUMER ASSISTANCE
153
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