Frequently Asked Questions - Slendertone System Arms Instruction Manual

frequently asked questions

The stimulation is uncomfortable. How can I improve this?
• Make sure the pads are positioned correctly and that they are pressed
firmly against your skin - see page 6. Switch off your unit and reposition the
garments if necessary.
• You can also smear a few drops of water on the black surface of the pads. This
can improve the comfort of the muscle stimulation, but be careful not to get
water on the unit. Ensure the unit is switched OFF before you do this!
• Ensure the metal studs are fully covered by the pads.
My skin is red after the exercise. Is this a problem?
• Some redness of the skin after a toning session is normal. It is partly due to
an increase in the blood flow under the skin and should fade after a while. You
may also experience some reddening of the skin due to the pressure of the
garments. This is the same as the pressure marks you can get from tight
clothing. You should not be concerned about this. It should fade soon after
you remove them.
• If the redness is excessive, you may have the toning intensity too high. This may
increase the reddening in sensitive skin. Try using a lower toning intensity for a
few days. If the problem persists, you should stop using the unit.
Will the product cause muscle soreness?
As with all exercise some muscle soreness can occur after using
- . This is normal and should go away after a while. Use a low toning
SYSTEM ARMS
intensity for a few sessions if you are experiencing muscle soreness.
How do I know when to replace the pads?
• With time the pads pick up skin debris and may need to be replaced as this
makes the workout less effective and less comfortable.
• You may notice the signal is weakening even if the batteries are OK. This
usually indicates that the pads are wearing and will soon need replacing. You
can check this by first adjusting the garments to ensure correct positioning of
the pads. If the problem persists, try using the unit with a new battery pack. If
the signal is still weak or uncomfortable, you should order new pads.
• New pads can be purchased online at slendertone.com/system (check for
special offers) or from the careline.
Can I use -
SLENDERTONE SYSTEM ARMS
due to injury?
Yes. The unit may be used for the alleviation of or compensation for injury.
Consultation with your doctor or physiotherapist is required to establish a
rehabilitation programme with your
safely provide improvement to the strength and tone of the triceps muscles.
Battery performance has degraded significantly.
After an extended period of time you may notice a degradation in the
performance of the battery in your unit. At this point you should purchase
a new rechargeable battery pack. New rechargeable battery packs can be
purchased through the
slendertone.com/system.
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to treat muscles weakened from lack of use
- , which would
SLENDERTONE SYSTEM ARMS
Careline, or
SLENDERTONE
Problem
No signal/ display is
blank
The display is on but
there is no signal
The battery symbol is
flashing
The symbol has
appeared on the
display*
SLENDERTONE
Unpleasant feeling
beneath the pads
Contractions are weak
even with a high
intensity
"Err" appears on the
by visiting
display
* The symbol always appears in conjunction with the left/ right intensity
indicators. If the left indicator appears, there is a problem with the left-arm
garment, the right indicator acknowledges a problem with the right-arm
garment. If both indicators appear there is a problem with both garments.
quick guide to solving problems
Possible Cause
The battery is low
The battery is low
The battery is low
The unit and garments
are not properly
connected
The covers are still on
the pads
The pads are worn
The pads are not
covering the studs
Poor pad contact with
the skin
The pads are worn
Pads are not covering
the metal studs
Too many consecutive
sessions
The pads are worn
The battery is low
Poor pad positioning
Pads are not covering
the studs
Error message
Solution
Recharge the battery
Recharge the battery
Recharge the battery
Ensure the garments
and unit are properly
connected
Remove the covers from
the pads
Visit the website or
contact your local
retailer for new pads
Make sure the pads fully
cover the metal studs
Press the pads firmly
against the skin
Visit the website or
contact your local
retailer for new pads
Reposition the pads so
that the metal studs are
covered
You should just do one
session per day one any
single body area
Visit the website or
contact your local
retailer for new pads
Recharge the battery
See page 6 for correct
pad positioning
Reposition the pads so
that the metal studs are
covered
Switch the unit off and on
again. If the error persists
call the careline
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