Kodak truper 3600 Operator Maintenance
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Kodak truper 3600 Operator Maintenance

Kodak truper 3600 Operator Maintenance

Color scanner
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Maintenance
Trūper Operator
Color Scanner
Part Number S006830 Rev. B

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Summary of Contents for Kodak truper 3600

  • Page 1 Maintenance Trūper Operator Color Scanner Part Number S006830 Rev. B...

  • Page 2: Operator Maintenance

    Operator Maintenance Cleaning the Outside of the Scanner To maintain the scanner’s performance, clean the outside of the unit at least once per month using the following procedure: Press the power button to the OFF position. Power button Clean the exit tray, the feeder and feeder tray, ADF cover and other surfaces with a soft cloth. The insertion and exit slots of the ADF can become soiled with dirt, grime and paper dust.

  • Page 3: Cleaning Inside The Scanner

    Cleaning Inside the Scanner If paper jamming, marking, or multiple-sheet feeding occurs frequently, clean the rollers, sensors and double feed detector as described in this section. To maintain scanning quality, clean the scanner components frequently: Clean inside the scanner at least once per week or after 20,000 sheets have been scanned, whichever comes first.

  • Page 4: Roller Cleaning Paper

    Roller Cleaning Paper Use the roller cleaning paper to clean inside the scanner. Warning Before using the roller cleaning paper, please read these instructions completely. Keep these instructions for future reference. • KEEP THE ROLLER CLEANING PAPER AWAY FROM FIRE. •...

  • Page 5: Cleaning The Paper Feed Roller, Separation Roller And Retard Roller

    Cleaning the Paper Feed Roller, Separation Roller and Retard Roller Press the power button to the OFF position. Push the ADF door release button to open the ADF door. ADF door ADF door release Use the roller cleaning paper to remove any dirt or grime from the surfaces of the paper feed roller and separation roller.
  • Page 6 Open the retard cover in the direction of the arrow shown in the diagram by pulling up from the indent on the right side. Retard cover Retard roller Indent Use the roller cleaning paper to remove the dirt from the surface of the retard roller. Retard roller Hold the roller to prevent it from rotating, then wipe the roller from one side to the other in the direction of the arrows shown in the diagram.

  • Page 7: Cleaning The Drive Rollers And Free Rollers In The Adf

    Close the retard cover in the direction of the arrow as shown in the following diagram. • When you close the retard cover, close it securely until the cover is locked. Do not slam the retard cover. Retard cover Retard roller Close the ADF door.
  • Page 8 Use the roller cleaning paper to remove the dirt from the surfaces of the four (4) drive rollers. Drive rollers Drive rollers Hold the roller to prevent it from rotating, then wipe the roller from one side to the other in the direction of the arrows shown in the diagram.

  • Page 9: Cleaning The Drive Rollers, Free Rollers And Exit Rollers In The Exit Door

    Cleaning the Drive Rollers, Free Rollers and Exit Rollers in the Exit Door Press the power button to the OFF position. Pull the exit door release lever to open the exit door. Exit door release Use the roller cleaning paper to remove the dirt from the surfaces of the four (4) drive rollers and the two (2) exit rollers.
  • Page 10 Use the roller cleaning paper to remove the dirt from the surfaces of the six (6) free rollers. Free rollers Hold the roller to prevent it from rotating, then wipe the roller from one side to the other in the direction of the arrows shown in the diagram.

  • Page 11: Cleaning The Background Color Reference Plates And Adf Glass

    Cleaning the Background Color Reference Plates and ADF Glass Press the power button to the OFF position. Pull the exit door release lever to open the exit door. In the scanner base assembly, clean the ADF glass (A) and reference plate (B) with the roller cleaning paper.
  • Page 12 In the exit door assembly, clean the reference plate (C) and ADF glass (D) with the roller cleaning paper. ADF glass (D) Reference plate (C) Close the exit door. • When you close the exit door, close it securely until the door is locked. Do not slam the exit door.

  • Page 13: Cleaning The Paper Sensor, Waiting Sensors And Double Feed Detector

    Cleaning the Paper Sensor, Waiting Sensors and Double Feed Detector Preparation: Locate the blower accessory and remove the brush from the blower. Blower accessory Blower Sensor or detector Press the power button to the OFF position. Push the ADF door release button to open the ADF door. Use the blower accessory to blow off any dirt from the surface of the paper sensor and waiting sensor.

  • Page 14: Cleaning The Starting, Skew And Ending Sensors

    Use the blower accessory to blow off any dirt from the double feed detector (A) and double feed detector (B). Double feed Double feed detector (B) detector (A) Close the ADF door. • When you close the ADF door, close it securely until the door is locked. Do not slam the ADF door.
  • Page 15 Use the blower accessory to blow off any dirt from the surface of the starting sensor, skew sensor (left), skew sensor (right) and ending sensor. Ending sensor Skew sensor (left) Skew sensor (right) Starting sensor Use the blower accessory to blow off any dirt from the reflector sheets for the starting sensor, skew sensor (left), skew sensor (right) and the ending sensor.

  • Page 16: Replacing Consumables

    Replacing Consumables Replacing the Paper Feed Roller Module The Trūper scanner allows you to perform routine maintenance without calling a service technician. This includes replacing a variety of parts that become worn as the scanner is used. Replace both the feed roller module and the retard roller module after 300,000 scans. Replace the roller modules more often if you find that cleaning inside the scanner no longer improves paper jamming, slipping, multi-feeding, marking and similar feeding problems.
  • Page 17 Remove the paper feed roller module from the ADF door as shown in the following steps and diagrams. 1. Place your fingers on the tabs on the sides of the roller module and pull down the roller module in the direction of the arrow as shown in the diagram. The module will be released from the magnets located in the ADF door assembly.
  • Page 18 Open the Roller Exchange Kit and take out the new paper feed roller module. Install the new paper feed roller module as shown in the following steps and diagrams. 1. Carefully insert the shaft on the roller module into the brackets in the ADF door assembly. 2.

  • Page 19: Replacing The Retard Roller Module

    Replacing the Retard Roller Module Replace both the feed roller module and the retard roller module after 300,000 scans. Replace the roller modules more often if you find that cleaning inside the scanner no longer improves paper jamming, slipping, multi-feeding, marking and similar feeding problems. Preparation: Open the Roller Exchange Kit.
  • Page 20 Remove the retard roller from the metal brackets by holding the ends of the roller shaft and pulling up the roller in the direction of the arrows, as shown in the following diagram. Open the Roller Exchange Kit and take out the new retard roller. Install the new retard roller as shown in the steps and diagram.
  • Page 21 Close the retard roller cover. • When you close the retard cover, close it securely until the cover is locked. Do not slam the retard cover. After replacing the paper feed and retard roller modules, click the icon to open the Trūper User Utility.

  • Page 22: Trūper User Utility

    Trūper User Utility The Trūper User Utility is a software program used to maintain and troubleshoot the Trūper 3600 scanner. The User Utility is installed as part of the scanner’s software installation. If you do not find the Trūper User Utility icon on the computer desktop, please see “Trūper Software Installation”...

  • Page 23: Functions And Settings

    Functions and Settings User Utility Main Dialog Window This window displays the scanner status, scanner information and the User Utility functions and settings options. Scanner Status and Error Code Display This section displays the status of the connected scanner along with error codes. For information about the messages and error codes, see “User Utility Error Codes”...
  • Page 24 Sleep Mode To conserve energy and reduce operating costs, the scanner has a programmable power save feature. The scanner’s factory setting is as follows: The power save feature is enabled with a waiting time of 15 minutes, so that the Sleep Mode goes into effect after 15 minutes after the last scanner operation. This setting complies with ENERGY STAR requirements.
  • Page 25 User Shading The User Shading function provides adjustments to improve image quality. Perform shading adjustment if the image quality has deteriorated and does not improve even after cleaning inside the scanner. To perform shading adjustment, you will need a sheet of the special shading paper that is included with the scanner.
  • Page 26 5. Place the special shading paper in the feeder tray in the Landscape position, then click OK. Note Use only shading paper that is in good condition. Do not use shading paper that is dirty or damaged because this will cause the image quality to deteriorate. Use only the shading paper supplied with the scanner.

  • Page 27: Restoring Shading To The Default

    The shading adjustment data with the black reference is created. Wait until the “Now Adjusting” message box is cleared from the screen. 8. Click OK to complete shading adjustment. Restoring Shading to the Default You can restore shading adjustment data to the factory default setting. Use this function if the image quality deteriorates or if it has not improved as a result of the shading adjustment process.

  • Page 28: Scanner Counter

    4. Click OK to complete the Restore Default function. Scanner Counter The User Utility scanner counters can be used to keep records of the number of documents scanned. The counters also provide a reminder for roller cleaning and parts replacement. System Displays the number of pages scanned in ADF mode after the last counter update.

  • Page 29: Select Scanner(X)

    Help Click the Help button to open the Trūper Operator Manual documentation in PDF file format. The manual contains information about scanner operations, cleaning and maintenance and information about the User Utility messages and error codes. Select Scanner(X) The Select Scanner button opens the Select Scanner dialog box. If more than one scanner is connected to the computer, you can use the Select Scanner dialog box to select a different scanner.

  • Page 30: Check Version Information

    Check Version Information To check the software version of the User Utility: 1. Open the User Utility and right click the title bar at the top of the display window. 2. Click the About option to view the version information. 100 of 142 www.bbhscanners.com...

  • Page 31: Troubleshooting

    Troubleshooting User Utility Error Codes If an issue occurs during scanning, click the icon to open the Trūper User Utility. Check the Scanner Status message and look for Error Code information. The following table explains the error codes and messages and describes possible causes. The remedy column describes ways to resolve the problem. Error Code Status Message Possible Cause...
  • Page 32 Error Code Status Message Possible Cause Remedy — ***Warning*** Warning counter expired. Replace the rollers. See The rollers need to be Rollers need to be replaced. page 86. After replacing the replaced. Please replace rollers, return to the User Utility the rollers.

  • Page 33: Troubleshooting Scanner Operations

    Troubleshooting Scanner Operations If a problem still exists after you have checked the User Utility Status Messages and Error Codes as described in the previous section, check the items in the following table. If the scanner still malfunctions after you have checked these troubleshooting options, turn the scanner off, unplug the power cord and call for service.
  • Page 34 Symptom Possible Cause Remedy Scanning speed is too slow The scanner is connected with a USB Verify the type of USB interface. using the USB connection. 1.1 interface. Connect with a USB 2.0 interface. The ADF door does not The ADF door is not closed properly. (1) Push the ADF door release button open when the ADF door and lift up the ADF door.
  • Page 35 Symptom Possible Cause Remedy The ADF glass areas. Clean the ADF glass areas. See Vertical lines appear on the page scanned document. The reference plates. Clean the reference plates. See page The ADF glass areas or reference Clean the ADF glass areas and plates are dirty.

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