Kodak 3000 SERIES User Maintenance Manual
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Kodak 3000 SERIES User Maintenance Manual

Kodak 3000 SERIES User Maintenance Manual

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Scanner 3000/4000 Series
User's
Maintenance
Guide
A-61159

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Summary of Contents for Kodak 3000 SERIES

  • Page 1 Scanner 3000/4000 Series User’s Maintenance Guide A-61159...

  • Page 2: Expected Life Of Customer-Replaceable Wear Parts

    Wear Parts • Kodak Digital Science Separator Roller: 300,000 - 600,000 document pages • Kodak Digital Science White Imaging Lamp: up to 500 hours • Kodak Digital Science Red, Green, and Blue Imaging Elements: up to 300 hours NOTES: The composition of the roller materials was engineered to provide the ultimate in feeding reliability across the broadest range of document types, sizes, and thicknesses.

  • Page 3: Lowering The Pod

    Lowering the Pod 1. Power down the scanner. 2. Disconnect the power cord. 3. Remove the output tray. A-61159 May 2002...

  • Page 4: Closing The Pod

    4. Remove any documents from the feeder area. 5. Move the scanner forward to the front edge of the work surface. 6. Grasp the pod with one hand. 7. Pull the release latch with the other hand. 8. Gently lower the pod. NOTE: The pod does not have to be lowered completely in order to clear a document jam (refer to “Clearing Document Jams”...

  • Page 5: Feed Module

    Feed Module Cleaning the For best scanner performance, clean the feed module rollers at least Feed Module once per week using the recommended Cleaning Pad (CAT No. 853- 5981). Use of any other cleaning materials could damage your scanner. NOTE: Clean the rollers daily if you are scanning carbonless paper or if you are using the document printer (Scanner 3520DP or Color Scanner 4500DP only).
  • Page 6 Replacing the 1. Follow all of the steps in “Lowering the Pod” in this chapter. Feed Module 2. Remove the feed module by pushing it to the right and lifting it out. Roller Tires 3. Place the feed module on a flat surface with the side tabs up. 4.
  • Page 7 7. Install each new tire by gently stretching it over the core. IMPORTANT: Disregard the arrow on the side of the tire. It makes no difference in which direction the arrows point. Do not overstretch the tire; it may tear. Make sure that the tire is centered on the core and is lying flat on the core.
  • Page 8 10. Align the rear tabs on the lower housing with the rear tabs on the upper housing. 11. Press the upper and lower housings together until they snap into place. 12. Replace the feed module by aligning the pins and fitting it into position.

  • Page 9: Separator Rollers

    Separator Rollers Cleaning the For best scanner performance, clean the separator roller at least once Separator Roller per week using the recommended Cleaning Pad (CAT No. 853-5981). Use of any other cleaning materials could damage your scanner. NOTE: Clean the rollers daily if you are scanning carbonless paper or if you are using the document printer (Scanner 3520DP or Color Scanner 4500DP only).
  • Page 10 4. Wipe the separator roller with a cleaning pad until all residue has been removed. 5. Inspect the roller. If the roller show signs of wear or damage, replace it. 6. Replace the separator roller by aligning the pins and fitting it into position.
  • Page 11 5. Install each new tire by gently stretching it over the core. IMPORTANT: Disregard the arrow on the side of the tire. It makes no difference in which direction the arrows point. Do not overstretch the tire; it may tear. Make sure that the tire is centered on the core and is lying flat on the core.

  • Page 12: Drive Rollers

    Drive Rollers Cleaning the For best scanner performance, clean the drive rollers at least once per Drive Rollers week using the recommended Cleaning Pad (CAT No. 853-5981). Use of any other cleaning materials could damage your scanner. NOTE: Clean the rollers daily if you are scanning carbonless paper or if you are using the document printer (Scanner 3520DP or Color Scanner 4500DP only).
  • Page 13 4. Wipe the drive rollers with a cleaning pad until all residue has been removed. 5. Clean any dust or debris in the slots around the drive rollers. 6. Close the side access door. 7. Replace the feed module by aligning the pins and fitting it into position.

  • Page 14: Imaging Guides

    Imaging Guides Cleaning the For best image quality, clean both imaging guides at least once per day Imaging Guides (or more often if necessary) using the recommended Staticide Wipe (CAT No. 896-5519). Use of any other cleaning materials could damage your scanner.
  • Page 15 4. Wipe the imaging guide with a Staticide Wipe until all residue has been removed. If streaking occurs, allow the wipe to partially dry and re-clean the imaging guide. 5. Replace the imaging guide. Make sure it is fully seated in its slot. 6.
  • Page 16 Replacing the 1. Follow all of the steps in “Lowering the Pod” in this chapter. Imaging Guides 2. Open the side access door. 3. Grasp the end of the imaging guide that is behind the side access door and slowly pull it straight out. 4.
  • Page 17 5. Grasp the end of the imaging guide that is in the pod and slowly pull it straight out. 6. Replace the imaging guide in the pod. Make sure it is fully seated in the slot. 7. Close the side access door. 8.

  • Page 18: Paper Path And Sensors

    Paper Path and Sensors Cleaning the Paper Path For best scanner performance, clean the paper path at least once per week using the recommended Transport Cleaning Sheet (CAT No. 169- 0783). Use of any other cleaning materials could damage your scanner. NOTE: Clean the paper path daily if you are scanning carbonless paper or if you are using the document printer (Scanner 3520DP or Color Scanner 4500DP only).
  • Page 19 3. Feed the cleaning sheet (adhesive side up) twice through the scanner in portrait orientation. 4. Adjust the feeder guides to fit, then feed the cleaning sheet (adhesive side up) twice through the scanner in landscape orientation. 5. Using the same cleaning sheet, repeat Steps 2 and 3, but feed the cleaning sheet through the scanner with the adhesive side down.
  • Page 20 Cleaning the Sensors For best scanner performance, clean the sensors at least once per week using a clean, dry, lint-free cloth or a camel hair brush. Use of any other cleaning materials could damage your scanner. NOTE: Clean the sensors daily if you are scanning carbonless paper or if you are using the document printer (Scanner 3520DP or Color Scanner 4500DP only).
  • Page 21 Cleaning the Clean the baffles daily if you are scanning carbonless Transport Baffles paper or if you are using the document printer (Scanner 3520DP or Color Scanner 4500DP only). 1. Follow all of the steps in “Lowering the Pod” in this chapter. 2.
  • Page 22 Lamps The scanner has a lamp saver feature to prolong lamp life. The lamps shut off after 10 minutes of scanner idle time. Do not mistakenly replace lamps that are off due to the lamp saver mode. IMPORTANT: If you disable the lamp saver feature, your lamps will wear out more quickly.
  • Page 23 3. Remove the imaging guide. 4. Grasp the green handle of the lamp connector. 5. Slightly raise the edge of the black holder and remove the lamp connector. 5-22 A-61159 May 2002...
  • Page 24 6. Grasp the end of the lamp and slowly pull the lamp straight out. 7. Position the new lamp in the lamp holder. IMPORTANT: Make sure that the clear surface of the lamp is positioned facing the imaging guide. Use a slight downward pressure as you push the lamp into the scanner.

  • Page 25: Troubleshooting

    7 Troubleshooting Indicator Lights There are four indicator lights on the front of the scanner. Power Ready Error Flashing. Power Electrical power Electrical power Scanner is in (Green) is on (normal is off lamp saver or operation) diagnostic mode Ready Scanner is ready Scanner is Scanner is...

  • Page 26: Clearing Document Jams

    Clearing 1. Remove any documents from the feeder. Document Jams 2. Lower the pod slightly and open the side access door. CAUTION:The lamps are HOT. Avoid contact with the hot lamps. 3. Locate the jammed document and remove it. NOTE: Avoid getting fingerprints on the imaging guides. 4.

  • Page 27: Color Image Quality

    Color Image Quality Color image quality is highly subjective because people perceive color images differently. Here are some things to consider when scanning in color: • The differing color outputs of scanners, printers, and monitors can affect the perception of the scanned document. •...

  • Page 28: Error Log

    Error Log The error log in the Diagnostic Software contains information about any errors that have occurred during scanner operations. For more information about the error log, refer to “Error Log” in Chapter 6, Diagnostics. NOTE: For more information about the Diagnostic Software features, refer to the online help in the software.

  • Page 29: Problem Solving

    Problem Solving Occasionally, you may experience a problem with your scanner. In many cases, you can easily fix the problem yourself. Try the solutions in the order in which they appear. To perform suggested maintenance or diagnostic tasks, refer to Chapter 5, Maintenance, or Chapter 6, Diagnostics.

  • Page 30: Chapter 5, Maintenance)

    It is best to use the 30.5 cm (12 in.) square calibration target available from Kodak. You may use a different target if it meets the conditions above, but the target must be at least 20 cm (8 in.) in length.
  • Page 31 Problem Possible Solution Documents are jamming Make sure that: • the output tray and guides are adjusted for the length of documents being scanned. • all jammed documents have been removed from the paper transport area. • documents meet specifications for size, weight, and height of batched documents, etc.
  • Page 32 Problem Possible Solution There are frequent multifeed Make sure that: detection errors • multifeed thickness has been calibrated. • the pod and side access door are completely closed. The output tray cannot be Make sure the output tray is installed properly under the scanner. adjusted in or out The output tray’s center rib must be located in the center slot under the scanner so that you can easily slide the tray in or out.

This manual is also suitable for:

4000 series

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