ANZ POS MOBILE2 Quick Reference Manual

ANZ POS MOBILE™ 2
QUICK REFERENCE GUIDE
ANZ Merchant Services Support
Credit Card Authorisation Centre
Debit Card Authorisation Centre
Stationery www.anz.com/merchantconnect
or 1800 039 025
Printer
Contactless
Reader
CANCEL key
CLEAR key
(Paper feed key
- press and hold
CLEAR key)
HOW TO PROCESS TRANSACTIONS
Insert
chip card
1800 039 025
1800 999 205
1800 039 025
Magnetic
Stripe Card
Reader
Function key
ENTER key
CHIP Card
Reader
PURCHASES
• Key in purchase amount on idle screen and
<ENTER>
press
• Key in cash out amount (if required) or
to continue
• Confirm total amount is correct and press
• Tap, Insert or Swipe card on 'PRESENT CARD AMT' screen
- If a contactless card or Smartphone is presented,
customer should tap their contactless card or
Smartphone within 4cm of the terminal screen
and follow the terminal prompts to complete the
transaction*. An ' A PPROVED' or 'DECLINED' message
will be displayed on the terminal.
- For Swipe or Insert card processing:
select account type:
< — > for CHQ, <
or select application type
1 for Visa Debit, 2 for eftpos SAV or
3 for eftpos CHQ
• Have customer enter their PIN^ or press
for customer to sign the merchant copy if required
• Verify the customer' s signature with the signature on
the reverse of the customer' s card. If signatures match,
<ENTER>
press on 'SIGNATURE VERIFIED?' screen
<ENTER>
• Press to print customer copy.
* This only applies if the total transaction amount is less than or equal
to $100.
# Application type names and order can vary depending on the Card
that is used.
^ If low value payment function has been switched on, PIN entry will
not be required for a credit purchase transaction that is equal to or less
than the respective scheme's low value payment limit. Please refer to
ANZ POS Mobile 2 Merchant Operating Guide for further information.
TM
Swipe
magnetic
stripe card
<ENTER>
<ENTER>
> for SAV or < > for CR
:
#
<ENTER>
Tap
contactless card
or Smartphone