Renault KOLEOS User Manual page 298

OPERATING FAULTS
The following advice will enable you to carry out quick, temporary repairs. For safety reasons you should always contact
an approved dealer as soon as possible.
Using the remote control
The remote control does not lock or
unlock the doors.
5.36
(2/7)
POSSIBLE CAUSES
The remote control battery is flat.
Use of appliances operating on the same
frequency as the remote control (mobile
phone, etc.).
Vehicle located in a high electromagnetic
radiation zone.
Discharged battery.
The vehicle is started.
ACTION REQUIRED
Use the emergency key.
Stop using the devices or use the key.
Replace the battery. You can still lock/
unlock and start your vehicle (refer to the
information on "Locking/unlocking the
doors" in Section 1 and "Starting/Stopping
the engine" in Section 2).
With the engine running, the key's locking/
unlocking device is blocked. Turn off the
ignition.