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Dell Inspiron 15-7558 Service Manual

Inspiron 15 7000 series.
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Inspiron 15 7000
Service Manual
Computer Model: Inspiron 15-7558
Regulatory Model: P55F
Regulatory Type: P55F001

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   Summary of Contents for Dell Inspiron 15-7558

  • Page 1: Service Manual

    Inspiron 15 7000 Service Manual Computer Model: Inspiron 15-7558 Regulatory Model: P55F Regulatory Type: P55F001...

  • Page 2

    © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

  • Page 3: Table Of Contents

    Contents Before working inside your computer......8 ..................8 Before you begin ..................8 Safety instructions ..................9 Recommended tools After working inside your computer......11 Removing the base cover..........12 ....................12 Procedure Replacing the base cover..........14 ....................14 Procedure Removing the battery...........15 ....................15...

  • Page 4

    Removing the hard drive..........22 ................... 22 Prerequisites ....................22 Procedure Replacing the hard drive..........25 ....................25 Procedure ..................25 Post-requisites Removing the coin-cell battery........26 ................... 26 Prerequisites ....................26 Procedure Replacing the coin-cell battery........28 ....................28 Procedure ..................

  • Page 5

    Removing the speakers..........36 ................... 36 Prerequisites ....................36 Procedure Replacing the speakers..........38 ....................38 Procedure ..................38 Post-requisites Removing the touch pad..........39 ................... 39 Prerequisites ....................39 Procedure Replacing the touch pad..........45 ....................45 Procedure ..................46 Post-requisites Removing the fan............47 ...................

  • Page 6

    Removing the power-adapter port.......54 ................... 54 Prerequisites ....................54 Procedure Replacing the power-adapter port....... 56 ....................56 Procedure ..................56 Post-requisites Removing the power and volume-buttons board..57 ................... 57 Prerequisites ....................57 Procedure Replacing the power and volume-buttons board..60 ....................60 Procedure ..................60 Post-requisites...

  • Page 7

    ..................79 Post-requisites Removing the computer base........80 ................... 80 Prerequisites ....................80 Procedure Replacing the computer base........82 ....................82 Procedure ..................82 Post-requisites Flashing the BIOS............83 Getting help and contacting Dell........84 ................. 84 Self-help resources ..................85 Contacting Dell...

  • Page 8: Before Working Inside Your Computer

    Before working inside your computer NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Before you begin Save and close all open files and exit all open applications. Shut down your computer. The shut-down instruction varies depending on the operating system installed on your computer.

  • Page 9: Recommended Tools

    CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/...

  • Page 10

    • Plastic scribe...

  • Page 11: After Working Inside Your Computer

    After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, or cables you removed before working on your computer.

  • Page 12: Removing The Base Cover

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Close the display and turn the computer over. Remove the screws that secure the base cover to the computer base.

  • Page 13

    Using a plastic scribe, pry the base cover off the computer base. plastic scribe screws (10) base cover computer base...

  • Page 14: Replacing The Base Cover

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Slide the tabs on the base cover into the slots on the computer base and snap the base cover into place.

  • Page 15: Removing The Battery

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Procedure Remove the screws that secure the battery to the computer base.

  • Page 16

    Lift the battery off the computer base. routing guide hard-drive cable computer base screws (4) battery Turn the computer over and open the display. Press and hold the power button for 4 seconds to ground the system board.

  • Page 17: Replacing The Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Close the display and turn the computer over. Align the screw holes on the battery with the screw holes on the computer base and place the battery on the computer base.

  • Page 18: Removing The Memory Module

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.

  • Page 19

    Remove the memory module from the memory-module slot. memory-module slot securing clips (2) memory module...

  • Page 20: Replacing The Memory Module

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the notch on the memory module with the tab on the memory-module slot.

  • Page 21: Post-requisites

    Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. notch memory-module slot memory module Post-requisites Replace the battery.

  • Page 22: Removing The Hard Drive

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.

  • Page 23

    Lift the hard-drive assembly along with its cable off the computer base. tape screws (3) hard-drive assembly computer base hard-drive cable pull tab Disconnect the interposer from the hard-drive assembly. Remove the screws that secure the hard-drive bracket to the hard drive.

  • Page 24

    Lift the hard drive off the hard-drive bracket. hard drive hard-drive bracket screws (4) interposer...

  • Page 25: Replacing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Procedure Align the screw holes on the hard-drive bracket with the screw holes on the hard drive.

  • Page 26: Removing The Coin-cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.

  • Page 27

    battery socket coin-cell battery I/O board plastic scribe...

  • Page 28: Replacing The Coin-cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure With the positive-side facing up, snap the coin-cell battery into the battery socket on the I/O board.

  • Page 29: Removing The Wireless Card

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.

  • Page 30

    Slide and remove the wireless card from the wireless-card slot. antenna cables (2) wireless card screw notch wireless-card slot I/O board...

  • Page 31: Replacing The Wireless Card

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure CAUTION: To avoid damaging the wireless card, do not place any cables under it.

  • Page 32: Post-requisites

    Connect the antenna cables to the wireless card. The following table provides the antenna-cable color scheme for the wireless card supported by your computer. Connectors on the wireless card Antenna-cable color Main (white triangle) White Auxiliary (black triangle) Black screw antenna cables (2) wireless card I/O board...

  • Page 33: Removing The Keyboard Daughter-board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.

  • Page 34

    Using a plastic scribe, gently pry out the keyboard daughter-board from the computer base. touch-pad cable latches (4) keyboard cables (2) keyboard-backlight cables plastic scribe keyboard daughter-board computer base...

  • Page 35: Replacing The Keyboard Daughter-board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Adhere the keyboard daughter-board to the computer base. Lift and hold the touch-pad cable to access the keyboard cable and keyboard- backlight cable latches under it.

  • Page 36: Removing The Speakers

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.

  • Page 37

    Lift the speakers along with its cable off the computer base. tabs (4) speakers (2) tapes (2) touch-pad bracket computer base speaker cable routing guide...

  • Page 38: Replacing The Speakers

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Using the alignment posts, place the speakers in the slots on the computer base and snap the speakers into place.

  • Page 39: Removing The Touch Pad

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.

  • Page 40

    Note the touch-pad cable routing and remove the cable from the touch pad. hard-drive cable pull tab touch-pad cable latch Lift the latch and disconnect the keyboard cable from the keyboard daughter- board. Peel off the tape that secures the keyboard cable to the system board. Slide the latches and disconnect the keyboard cable from the system board.

  • Page 41

    Peel off the keyboard cable from the computer base. keyboard cable latches (3) tape system board keyboard daughter-board Peel off the foil that secures the touch pad to the computer base.

  • Page 42

    Lift the left speaker and peel off the tapes that secure the speaker cable to the touch-pad bracket. foil speaker tapes (2) touch-pad bracket speaker cable 10 Remove the screws that secure the touch-pad bracket to the computer base.

  • Page 43

    Lift the touch-pad bracket at an angle and remove it from under the tabs on the computer base. computer base screws (2) tabs (2) touch-pad bracket Remove the screws that secure the touch pad to the computer base.

  • Page 44

    Lift and slide the touch pad from under the tabs on the computer base. screws (3) computer base touch pad tabs (2)

  • Page 45: Replacing The Touch Pad

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Slide the touch pad under the tabs on the computer base. Align the screw holes on the touch pad with the screw holes on the computer base.

  • Page 46: Post-requisites

    Post-requisites Replace the battery. Replace the base cover.

  • Page 47: Removing The Fan

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.

  • Page 48

    Peel off the tape and remove the I/O-board cable from the routing guides on the fan. tape I/O-board cable routing guide Disconnect the fan cable from the system board. Remove the screws that secure the fan to the computer base.

  • Page 49

    Lift the fan along with its cable off the computer base. screws (2) computer base fan cable...

  • Page 50: Replacing The Fan

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the screw holes on the fan with the screw holes on the computer base. Replace the screws that secure the fan to the computer base.

  • Page 51: Removing The Heat Sink

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.

  • Page 52

    Lift the heat sink off the system board. heat sink captive screws (3) system board...

  • Page 53: Replacing The Heat Sink

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor. NOTE: The original thermal grease can be reused if the original system board and heat sink are reinstalled together.

  • Page 54: Removing The Power-adapter Port

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.

  • Page 55

    Lift the power-adapter port along with its cable off the computer base. power-adapter port cable power-adapter port screw computer base...

  • Page 56: Replacing The Power-adapter Port

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Slide the power-adapter port into the slot on the computer base. Replace the screw that secures the power-adapter port to the computer base.

  • Page 57: Removing The Power And Volume-buttons Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.

  • Page 58

    Remove the power and volume-buttons board cable from the routing guide on the computer base. tape power and volume-buttons board cable routing guide Peel off the tape that secures the power and volume-buttons board to the computer base. Slide and remove the power and volume-buttons board from under the tabs on the computer base.

  • Page 59

    Lift the power and volume-buttons board along with its cable off the computer base. computer base power and volume-buttons board tabs (2) tape power and volume-buttons board cable...

  • Page 60: Replacing The Power And Volume-buttons Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Slide the power and volume-buttons board into the slot on the computer base and snap the power and volume-buttons board into place.

  • Page 61: Removing The I/o Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.

  • Page 62

    Lift the I/O board off the computer base. screw I/O-board power and volume-buttons computer base board cable I/O-board cable pull tab...

  • Page 63: Replacing The I/o Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Using the alignment posts, place the I/O board on the computer base. Align the screw holes on the I/O board with the screw holes on the computer base.

  • Page 64: Removing The Display Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.

  • Page 65

    Peel off the tape that secures the display cable to the display hinge. wireless card tapes (2) routing guide antenna cables (2) screws (2) display-cable bracket display cable Windows-button board cable latch 10 Turn the computer over and open the display to 180-degree angle. CAUTION: Place the computer on a soft and clean surface to avoid scratching the display.

  • Page 66

    Lift the display assembly off the computer base. display assembly screws (2) display hinges (2) computer base...

  • Page 67: Replacing The Display Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure CAUTION: Place the computer on a soft and clean surface to avoid scratching the display.

  • Page 68

    Replace the base cover.

  • Page 69: Removing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 70

    Lift the latches and disconnect the Windows-button board cable and keyboard- backlight cable from the system board.

  • Page 71

    Disconnect the speaker cable and the power-adapter port cable from the system board. screws (2) display-cable bracket display cable pull tab tape Windows-button board cable latches (2) keyboard-backlight cable speaker cable power-adapter port cable Using the pull tab, disconnect the hard-drive cable from the system board.

  • Page 72

    Lift the latch and disconnect the touch-pad cable from the system board. Peel off the tape, slide the latches, and disconnect the keyboard cable from the system board. keyboard cable latches (3) tape hard-drive cable pull tab touch-pad cable 10 Remove the screws that secure the system board to the computer base.

  • Page 73

    Lift the system board off the computer base. screws (3) system board computer base...

  • Page 74: Replacing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 75: Post-requisites

    Entering the Service Tag in the BIOS setup program Turn on or restart your computer. Press F2 when the Dell logo is displayed to enter the BIOS setup program. Navigate to the Main tab and enter the Service Tag in the Service Tag Input field.

  • Page 76: Removing The Keyboard

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.

  • Page 77

    Lift the keyboard assembly off the computer base. keyboard assembly screws (32) computer base keyboard-backlight cable keyboard daughter-board latches (2) keyboard cable Turn the keyboard assembly over and place it on a clean and flat surface. Pry the keyboard off the keyboard bracket.

  • Page 78

    Lift the keyboard along with its cables off the keyboard bracket. keyboard bracket keyboard...

  • Page 79: Replacing The Keyboard

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Adhere the keyboard to the keyboard bracket. Turn the keyboard assembly over.

  • Page 80: Removing The Computer Base

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.

  • Page 81

    computer base...

  • Page 82: Replacing The Computer Base

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the computer base on a clean and flat surface. Post-requisites Replace the keyboard.

  • Page 83: Flashing The Bios

    You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: Turn on your computer. Go to www.dell.com/support. Click Product support, enter the Service Tag of your computer, and then click Submit.

  • Page 84: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Information about Dell products and www.dell.com services Windows 8.1 and Windows 10 Dell Help & Support app Windows 10 Get started app Windows 8.1...

  • Page 85: Contacting Dell

    Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

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