Plantronics Voyager 510 User Manual page 20

PROBLEM
Callers cannot hear me.
Possible Cause
Mute is selected
Headset microphone
boom is incorrectly
positioned
Speak volume is too low Increase the Speak Volume by adjusting the Speak
Incorrect Configuration
Dialsetting for your
telephone
PROBLEM
I can hear a dial tone in more than one configuration position
Possible Cause
Telephone will work
in more than one
Configuration Dial
position
PROBLEM
I tried all four positions on the Configuration Dial and cannot hear a dial tone in
any position.
Possible Cause
Voyager 510 Bluetooth
Headset System is not
connected correctly
You may have an
incompatible phone
The telephone line
is dead
Solution
Press the Power/Mute Button once as described
on page 11.
Align the headset boom with your mouth
Volume Controls on the base unit as described
on page 10.
If the volume is still too low, select another Tx Slide
Switch setting as described on page 10.
Try other Configuration Dial settings on the
base unit.
Solution
Use the position that sounds best to you and the
person you call.
Solution
® Check that the telephone is connected to the base
unit's Telephone Cable Port.
Check that the handset is connected to the base
unit's Handset Cable Port.
Call your supplier or local Plantronics office
for help.
Reconnect the handset to the telephone and test.
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