Regulatory Compliance - Lenovo RackSwitch G8052 Product Manual

Hide thumbs Also See for RackSwitch G8052:

Installation manual (86 pages)

Table Of Contents

Table of Contents

Warranty and maintenance

The RackSwitch G8052 comes with a limited 3-year hardware warranty with Next Business Day (NBD),

9x5, Customer Replaceable Unit (CRU) warranty service and includes a 3-year software license, which

provides entitlement to upgrades over that period. The following optional warranty and maintenance

upgrades are available for the RackSwitch G8052 through Lenovo service upgrade offerings:

Warranty service upgrades (3, 4, or 5 years):

24x7 onsite repair with 2-hour target response time

24x7 onsite repair with 4-hour target response time

9x5 onsite repair with 4-hour target response time

Maintenance (post-warranty) service offerings (1 or 2 years):

24x7 onsite repair with 2-hour target response time

24x7 onsite repair with 4-hour target response time

9x5 onsite repair with 4-hour target response time

9x5 onsite repair with next business day target response time

Remote Technical Support (RTS) services (1 or 3 years)

RTS provides comprehensive technical call center support. RTS can reduce problem resolution

time, which decreases the cost to address technical problems and increases uptime.

Lenovo warranty service upgrade offerings are country-specific. Not all warranty service upgrades are

available in every country. For more information about Lenovo warranty service upgrade offerings that are

available in your country, go to the Data Center Advisor and Configurator Tool (DCACT; formerly known

as LESC):

http://lesc.lenovo.com

The options that are installed in the switch assume the switch's base warranty and any Lenovo warranty

service upgrade for the switch.