NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TABLE OF CONTENTS TECHNICAL SUPPORT 1.877.877.2269 1. SPECIFICATIONS ................................... 3 2. OVERVIEW ...................................... 4 2.1 Introduction .......................................4 2.2 Features ........................................4 2.3 What’s Included ......................................4 2.4 Hardware Description ....................................5 2.4.1 Product Appearance ......................................5 2.4.2 Front Panel ..........................................6 2.4.3 Back Panel ...........................................
USB port firmware upgrade 2.3 WHAT’S INCLUDED Your package should include the following items. If anything is missing or damaged, contact Black Box Technical Support at 877-877-2269 or info@blackbox.com (1) Quad MultiViewer - 4K60, HDMI, DisplayPort, VGA, IP, 5x1 ...
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: OVERVIEW TECHNICAL SUPPORT 1.877.877.2269 2.4 HARDWARE DESCRIPTION 2.4.1 PRODUCT APPEARANCE FIGURE 2-1. 4K QUAD MULTIVIEWER TABLE 2-1. 4K QUAD MULTIVIEWER COMPONENTS NUMBER IN FIGURE 2-1 SIGNAL Rackmount bracket Attach the bracket to the left side of the system chassis for rackmount installation Front panel Control the 4K Quad View Presentation Switcher or directly via the front panel pushbuttons Rear panel...
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: OVERVIEW TECHNICAL SUPPORT 1.877.877.2269 2.4.2 FRONT PANEL Figure 2-2 shows the front panel of the 4K Quad Multiviewer. Table 2-2 describes its components. FIGURE 2-2. FRONT PANEL OF THE 4K QUAD MULTIVIEWER TABLE 2-2.
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: OVERVIEW TECHNICAL SUPPORT 1.877.877.2269 TABLE 2-2 (CONTINUED). FRONT PANEL COMPONENTS NUMBER IN COMPONENT DESCRIPTION FIGURE 2-2 Input Swap Toggle the input source in Layout B, C, D, E, and F mode. Panel Lock Press to lock or unlock the front panel buttons.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: OVERVIEW TECHNICAL SUPPORT 1.877.877.2269 2.4.3 BACK PANEL Figure 2-3 shows the back panel of the 4K Quad Multiviewer. Table 2-3 describes its components. FIGURE 2-3. BACK PANEL OF THE 4K QUAD MULTIVIEWER TABLE 2-3.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: OVERVIEW TECHNICAL SUPPORT 1.877.877.2269 2.4.4 IR REMOTE CONTROL Figure 2-4 shows the IR Remote Control. Table 2-4 describes its components. FIGURE 2-4. IR REMOTE CONTROL TABLE 2-4. BUTTONS ON THE IR REMOTE CONTROL NUMBER IN BUTTON DESCRIPTION...
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: OVERVIEW TECHNICAL SUPPORT 1.877.877.2269 TABLE 2-4 (CONTINUED). BUTTONS ON THE IR REMOTE CONTROL NUMBER IN BUTTON DESCRIPTION FIGURE 2-4 Select the Layout A (full screen mode) *Layout Select the Layout B *Layout: Select the Layout C *Layout:...
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: OVERVIEW TECHNICAL SUPPORT 1.877.877.2269 TABLE 2-4 (CONTINUED). BUTTONS ON THE IR REMOTE CONTROL NUMBER IN BUTTON DESCRIPTION FIGURE 2-4 Set: Red: Set output resolution to 3840 x 2160 @ 60 Hz Set output resolution to 3840 x 2160 @ 30 Hz Set: Green: Set: Yellow...
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: INSTALLATION TECHNICAL SUPPORT 1.877.877.2269 3.1 WIRING DIAGRAM Figure 3-1 shows the typical wiring connections used in a 4K Quad Multiviewer application. HDMI RS-232 HDMI Ethernet Ethernet Switch Audio Control Center HDMI Media Box Speakers...
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: INSTALLATION TECHNICAL SUPPORT 1.877.877.2269 Follow the steps below: 1. Connect an HDMI source to the HDMI 1 input connector. 2. Connect an HDMI source to the HDMI 2 input connector. 3.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: CONFIGURATION TECHNICAL SUPPORT 1.877.877.2269 4.1 FRONT AND BACK PANEL BUTTONS See Sections 2.4.2 and 2.4.3. 4.2 WEB UI You can connect the Ethernet directly from a PC to the 4K Quad Multiviewer. Follow the steps below to configure your PC Ethernet setting.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: CONFIGURATION TECHNICAL SUPPORT 1.877.877.2269 169 . 254 . 1. 2 FIGURE 4-1. TCP/IPV4 WINDOW 9. After completing steps 1–8 successfully, you can click into Web UI by typing the default ip address 169.254.1.202 into the web browser.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: CONFIGURATION TECHNICAL SUPPORT 1.877.877.2269 4.2.3 SYSTEM SETTING PAGE IN WEB UI FIGURE 4-2. SYSTEM SETTING PAGE IN WEB UI TABLE 4-1. SYSTEM SETTINGS PAGE COMPONENTS NUMBER IN COMPONENT DESCRIPTION FIGURE 4-2 System: FW version System firmware version...
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: CONFIGURATION TECHNICAL SUPPORT 1.877.877.2269 4.2.4 MULTI-VIEW PAGE IN WEB UI 2, 1 FIGURE 4-3. MULTI-VIEW PAGE IN WEB UI, SCREEN 1 TABLE 4-2. MULTI-VIEW PAGE COMPONENTS NUMBER IN COMPONENT DESCRIPTION FIGURE 4-3 Select output resolution...
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: CONFIGURATION TECHNICAL SUPPORT 1.877.877.2269 TABLE 4-2 (CONTINUED). MULTI-VIEW PAGE COMPONENTS NUMBER IN COMPONENT DESCRIPTION FIGURE 4-3 Flip video display in full screen mode 1: On Full Screen Setting: Flip 2: Off (default) Press “Confirm”...
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: CONFIGURATION TECHNICAL SUPPORT 1.877.877.2269 TABLE 4-3. MULTI-VIEW PAGE COMPONENTS NUMBER IN COMPONENT DESCRIPTION FIGURE 4-4 Select display layout type on monitor 1: Layout A (default, full screen) 2: Layout B 3: Layout C Layout Setting: Pre-defined* 4: Layout D...
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: CONFIGURATION TECHNICAL SUPPORT 1.877.877.2269 11, 12 FIGURE 4-5. MULTI-VIEW PAGE IN WEB UI, SCREEN 3 TABLE 4-4. MULTI-VIEW PAGE COMPONENTS NUMBER IN COMPONENT DESCRIPTION FIGURE 4-5 Select display custom layout type on monitor Layout Setting: Custom* Press “Confirm”...
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: CONFIGURATION TECHNICAL SUPPORT 1.877.877.2269 Upper Layer 2 Layer 3 Bottom FIGURE 4-6. LAYERS 4.2.5 LOAD DEFAULT IN WEB UI FIGURE 4-7. LOAD DEFAULT IN WEB UI 1.877.877.2269 BLACKBOX.COM...
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: CONFIGURATION TECHNICAL SUPPORT 1.877.877.2269 4.3 RS-232/TELNET Table 4-5 lists RS-232/Telnet commands. TABLE 4-5. RS-232/TELNET COMMANDS COMMAND DESCRIPTION PARAMETER HELP List all commands and description — List all commands and description —...
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: CONFIGURATION TECHNICAL SUPPORT 1.877.877.2269 TABLE 4-5 (CONTINUED). RS-232/TELNET COMMANDS COMMAND DESCRIPTION PARAMETER Window N = 1 1: A, 2: B, 3: C, 4: D SIN2CH N M Set Input Source M to Window N Input Source M = 1–5 1: HDMI1, 2: HDMI2, 3: HDMI3, 5: DP, 6: VGA Window N = 1–4...
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: CONFIGURATION TECHNICAL SUPPORT 1.877.877.2269 TABLE 4-5 (CONTINUED). RS-232/TELNET COMMANDS COMMAND DESCRIPTION PARAMETER 1 = LAYOUT A, 2 = LAYOUT B, 3 = LAYOUT C, 4 = LAYOUT D, 5 = LAYOUT E, 6 = LAYOUT F, 7 = CUSTOM 1, SRECALL 1–14...
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: CONFIGURATION TECHNICAL SUPPORT 1.877.877.2269 TABLE 4-5 (CONTINUED). RS-232/TELNET COMMANDS COMMAND DESCRIPTION PARAMETER RGAADD Set Static Current Gateway address — IPCONFIG Show Ethernet address — DEFAULT Reset the unit to factory defaults —...
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX A: FUNCTION NA LIST TECHNICAL SUPPORT 1.877.877.2269 TABLE A-1. INPUT RESOLUTION INPUT LAYOUT A LAYOUT B LAYOUT C LAYOUT D LAYOUT E LAYOUT F CUSTOM LAYOUT Rotate NA Rotate NA Rotate NA Rotate NA Rotate NA...
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX B: FRONT PANEL SCREEN LAYOUT TECHNICAL SUPPORT 1.877.877.2269 TABLE B-1. FRONT PANEL SCREEN LAYOUT INDICATOR LAYOUT A LAYOUT B LAYOUT C LAYOUT D LAYOUT E LAYOUT F SCREEN LAYOUT INDICATOR INDICATOR INDICATOR INDICATOR...
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX C: REGULATORY INFORMATION TECHNICAL SUPPORT 1.877.877.2269 C.1 CE AND ROHS2 This product complies with CE and ROHS2 certifications. 1.877.877.2269 BLACKBOX.COM...
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX C: REGULATORY INFORMATION TECHNICAL SUPPORT 1.877.877.2269 C.2 NOM STATEMENT 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. 3.
D.1 DISCLAIMER Black Box Network Services shall not be liable for damages of any kind, including, but not limited to, punitive, consequential or cost of cover damages, resulting from any errors in the product information or specifications set forth in this document and Black Box Network Services may revise this document at any time without notice.
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 NOTES TECHNICAL SUPPORT 1.877.877.2269 __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ _________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________\ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ _________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ 1.877.877.2269 BLACKBOX.COM...