Pitney Bowes J693 Operator's Manual page 78

If experiencing this problem...
Nothing happens when trying
to print using a software
program:
Poor print quality:
Skips labels when printing:
Unable to print rotated text:
68
Try this solution...
Ensure that the printer is at READY.
Observe the Front Panel, if the READY
light does not flash as you send the format
check the protocol and port settings
between the printer and host.
Ensure the
requirements found in Section 3.0.1.
The printhead may need cleaning; see
Section 5.5.1.
Adjust these settings through the Front
Panel or by host commands, Heat, Print
Speed and Darkness; see Sections 2.1.1
and 4.1.2.
The media/ribbon combination may not be
compatible; see Section 2.1.
The Printhead Leveling Cam may be
incorrectly adjusted; see Section 5.3.1.
The Platen Roller may be dirty or worn;
see Section 5.5.2.
The Printhead Burn Line may need
adjusting; see Section 5.3.2.
The printer may need calibration; see
Section 5.1 and 5.2.
The Media Sensor may be slightly out of
position; readjust the position; see Section
5.0.
The label format may be too close (within
1/8 of the edge) to the start of the next
label. Try reducing or moving the format
slightly.
The characters may be formatted outside
the label dimensions.
row/column values provide enough room
for the height of the characters or bar code
to be printed. See the Programmer's
Manual for details.
I/O cable meets
Ensure
the
the
J693