Troubleshooting The Appliance Preconfiguration; Scrubbing The Hard Drive - Cisco 750 Getting Started Manual

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Use the original packaging to repack the appliance.

Include all reference material and power cords with the appliance.

Provide all setting and configuration information to the target location, including the new password and the
detection mode.

Troubleshooting the Appliance Preconfiguration

If your appliance is correctly preconfigured for target deployment, you can install and deploy the appliance without
further configuration.
If you have difficulty logging into the appliance, the preconfiguration may have an error. Try the following
troubleshooting procedures:

Confirm that all power cables and communication cables are connected properly to the appliance.

Confirm that you have the current password for your appliance. The initial setup at the staging location
prompts you to change your password. See the configuration information provided by the staging location for
the new password.

Confirm that the network settings are correct. See

Confirm that the correct communication ports are functioning properly. See the documentation for your firewall
for information on managing firewall ports. See the Firepower Management Center Configuration Guide for
required open ports.
If you continue to experience difficulty, contact your IT department.

Scrubbing the Hard Drive

You can securely scrub the hard drive on Management Centers and Firepower devices to ensure that its contents
can no longer be accessed. For example, if you need to return a defective appliance that contains sensitive data,
you can use this feature to overwrite the data.
This mode of scrubbing the disk meets the following military standard:
STANDARDS
The DoD scrub sequence is compliant with the DoD 5220.22-M procedure for sanitizing removable and
non-removable rigid disks which requires overwriting all addressable locations with a character, its
complement, then a random character, and verify. Please refer to the DoD document for additional constraints.
Caution: Scrubbing your hard drive results in the loss of all data on the appliance, which is rendered
inoperable.
You scrub the hard drive using an option in the interactive menu described in
an Appliance, page
To scrub the hard drive:
1. Follow the instructions in one of the following sections to display the restore utility's interactive menu,
depending on how you are accessing the appliance:
— Starting the Restore Utility Using KVM or Physical Serial Port, page 15
— Starting the Restore Utility Using Lights-Out Management, page 16
2. From the restore utility main menu, select
3. When prompted, confirm that you want to scrub the hard drive.
Cisco Firepower Management Center Getting Started Guide
17.
Initial Setup Page: Management Centers, page
.
8 Wipe Contents of Disk
Scrubbing the Hard Drive
Using the Interactive Menu to Restore
6.
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