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For Mac, follow these steps to confirm modem
installation:
In Main Screen, select "Change" from "Default" pulldown
menu
Select the access point
Click "Display" and confirm settings
4. Transmission fails
Check whether modem is properly connected to PC
6
Signal may be weak. Move to where signal is stronger
Remove modem from PC and reconnect
If Steps
to
remove modem and restart PC, then try again
5. Communication speed is slow
Signal may be weak. Move to where signal is stronger.
Connection may be poor. Try again later.
6. Forgot PIN/Unknown PUK Code/USIM Card is locked
Contact SoftBank Mobile Customer Center, General
Information (P.7-3).
6-4
do not re-establish a connection,
7. USIM Card is not recognized
Confirm that USIM Card is properly installed. For
details, see P.1-3 "USIM Card Installation"
Check for bent USIM Card
Check USIM Card IC chip for scuffs/corrosion
Debris on USIM Card IC chip may prevent recognition.
Clean it with a soft cloth
Contact SoftBank Mobile Customer Center, General
Information (P.7-3)
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