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Troubleshooting
1. PC does not recognize modem
2. Inserting modem does not automatically activate
installer
3. Failed Internet connection
4. Transmission fails
5. Communication speed is slow
6
6. Forgot PIN/Unknown PUK Code/USIM Card is locked
7. USIM Card is not recognized
8. Unsure whether logged in as Administrator
9. Error Messages
6-2
1. PC does not recognize modem
P.6-2
Check whether modem is properly inserted in PC
Remove modem from PC, restart PC, then reinsert
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modem
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For Windows 7 or Windows Vista, follow these steps to
confirm proper modem installation.
P.6-4
Right click "Computer" and select "Property." Click
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"System settings" for "User account control," then click
"Yes" (Windows 7). For Windows Vista, click "Continue"
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When "System properties" appears, select "Hardware"
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tab, then click "Device manager"
P.6-5
P.6-5
• If using Windows XP, right click "My computer," then select "Property."
• "System properties" appears. Select "Hardware" tab, then click
"Device manager."
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