Troubleshooting; Power; No Sound - Pioneer VSX-AX10Ai-G Operating Instructions Manual

Additional information

Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with
this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other
components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks
listed below, contact the Pioneer Service Center specified on your warranty card.

Power

Symptom
The power does not turn on.
The receiver suddenly switches
off.
During loud playback the power
suddenly switches off.
AMP ERR blinks in the display,
then the power automatically
switches off.
FAN STOP blinks in the display,
then the power automatically
switches off.
OVERHEAT blinks in the display
and no sound is output.

No sound

Symptom
No sound is output when an
input source is selected.
Cause
• The power plug is disconnected.
• The protection circuit may have been
activated.
• Something is obstructing the rear panel fan. • Unplug the receiver from the wall and call the Pioneer
• The speaker wires are frayed or sticking out
of the jack, and are touching the back of the
receiver or another set of wires.
• The receiver has a serious problem.
• The protection circuit has been activated
because the lowest actual impedance of the
speakers (as opposed to the speakers rated
impedance) is dangerously low.
• The receiver has a serious problem.
• Something is obstructing the fan located on
the underside of the unit.
• The fan is malfunctioning.
• The internal temperature of the unit has
become too high.
Cause
• Improper connections.
• Sound is muted or the volume is turned
down.
• The TAPE 2 monitoring feature is on.
• Speakers are turned off or selected
improperly with the SP SYSTEM A/B switch.
• The input signal type is incorrect.
• The i.LINK source selected for the main
room has also been selected as a source in
the sub room.
Remedy
• Connect the power plug to the wall outlet.
• Disconnect the power plug from the outlet, and insert
again.
Service Center specified on your warranty card.
• Reinsert the speaker wires, making sure there are no
stray strands of wire and that they are inserted fully.
• Unplug the receiver from the wall and call the Pioneer
Service Center specified on your warranty card.
• Turn down the volume.
• When its convenient, go to Acoustic Calibration EQ on
page 60 and lower the 63 Hz and 125 Hz equalizer levels
using the manual setting.
• Turning the digital safety feature on may allow you to
turn up the volume a little more. To switch between
SAFETY 1 (medium effect), SAFETY 2 (more effect) and
SAFETY OFF, put the receiver into standby, then press the
STANDBY/ON button while holding down the OPTION
button on the front panel. If the power switches off even
with SAFETY 2 switched on, turn down the volume.
• After about a minute (you won't be able to switch the
unit on during this time), switch the receiver back on. If
the message persists, call the Pioneer Service Center
specified on your warranty card.
• Unplug the receiver from the wall and call the Pioneer
Service Center specified on your warranty card.
• Unplug the receiver from the wall and call the Pioneer
Service Center specified on your warranty card.
• After allowing the unit to cool down in a well-ventilated
place, try switching the receiver back on. Make sure you
follow the guidelines for improving heat dispersal in
Ventilation on page 2.
Remedy
• Make sure you have properly connected the component
to the corresponding input on the back of the receiver
(see Connecting your equipment on page 12).
• Press MUTE or adjust the volume accordingly.
• Press TAPE 2 MONITOR to switch it off (see Monitoring
your recording on page 74).
• Press SP SYSTEM A/B to select the proper speaker set
(see Switching the speaker system on page 80).
• Press SIGNAL SELECT to select the proper input signal
(see Selecting the input signal type on page 46).
• Choose a different source or choose a different input
signal for the main room, such as DIGITAL or ANALOG
(see Selecting the input signal type on page 46).
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