Scanner Does Not Turn On Or Turns Off Unexpectedly; Scanner Button Does Not Work As Expected; Scanning Software Does Not Operate Correctly - Epson DS-410 User Manual

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Scanner Does Not Turn On or Turns Off Unexpectedly

If the scanner does not turn on or if it turns off unexpectedly, try these solutions:
• Make sure the AC adapter is securely connected to the scanner and to a working electrical outlet.
• If the scanner turns off unexpectedly, you may need to adjust the AC power or AC adapter setting in
Epson Scan 2.
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Related tasks
Changing the Power Off and Sleep Timer Settings

Scanner Button Does Not Work as Expected

If the scanner button does not start the correct program or perform the correct action, try these solutions:
• Check the USB cable connection between the computer and scanner.
• On Windows, be sure that the scanner is listed under Imaging Devices in the Device Manager.
• Make sure Document Capture Pro (Windows) or Document Capture (Mac) is installed correctly. If
necessary, uninstall and reinstall it.
• Make sure you have assigned the correct job to the scanner button and change it, if necessary.
• Check the status of the lights and make sure the scanner is ready to scan.
• Make sure Epson Scan 2 and other applications are installed correctly. If necessary, uninstall and
reinstall it.
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Related tasks
Adding and Assigning Scan Jobs with Document Capture Pro - Windows
Adding and Assigning Scan Jobs with Document Capture - Mac

Scanning Software Does Not Operate Correctly

If your scanning software does not operate correctly, try these solutions:
• Restart your computer.
• Make sure your computer has adequate memory and meets the system requirements for your
operating system.
Solving Problems
Solving Scanning Problems
Solving Scanning Problems
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