Getting Help; Readme/Knowledge Base/Technical Support - Native Instruments Audio 2 DJ Operation Manual

10 Getting Help

Native Instruments provides various sources of support and information to registered users. provides various sources of support and information to registered users.

10.1 Readme/Knowledge Base/Technical Support

Readme
Always read the "Readme" file found on the installation CD. It contains important informa-
tion and all last minute changes that could not be included in this manual.
Knowledge Base
You can access the Knowledge Base at
www.native-instruments.com/knowledgebase
To search the Knowledge Base you have to log into your user account first. For more
information about registering products please see chapter 5, "Registration and Product
Authorization."
Technical Support
You can reach the Technical Support team online via
www.native-instruments.com/ > Support > Technical Support
The following form will ask you for all information about your hardware and software en-
vironment, to better facilitate the information to our support team. The entries you make
are furnished with cookies, so they should automatically be reproduced when you enter a
second support request.
In your communication with the support team keep in mind that you should offer as much
information as possible about your hardware, your operating system and the software you
are running to give the possibility to help you.
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