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Shure MXW Manual

Shure MXW Manual

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MXW
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General Description

®
The Shure Microflex
Wireless Series (MXW) is a complete microphone solution for flexible meeting rooms and boardrooms. It features automatic RF channel
management, rechargeable wireless microphones with encryption (AES256), and digital audio networking using Dante™ .
The MXW Access Point (APT) mounts to a ceiling or wall for discreet communication between the wireless microphones and the digital audio network. Multiple
access points can be used for installations that require simultaneous operation of up to 80 microphones in the same area, depending on the region. The MXW
networked charging station charges and stores boundary and gooseneck microphones for tabletop applications, as well as handheld and bodypack solutions
for corporate training and presentations. A web-browser control software is used for system setup and remote monitoring and control from any computer con-
nected to the network.
Features
Legendary Shure Quality
Premium Audio
All Microflex microphones are engineered to clearly capture the natural characteristics of voice communications, and include CommShield Technology which
guards against unwanted radio interference from consumer wireless devices such as cell phones and tablets.
Rechargeable Microphones
Each MXW microphone is powered from a rechargeable Lithium-ion battery, which can be charged at any time without removal from the microphone. Lithium-
Ion chemistry and intelligent Shure circuitry results in a rechargeable battery with no memory effect. Battery statistics are viewable from the control software
(battery runtime, time to full charge, charge cycle count and battery capacity).
Discreet, Professional Design
©2016 Shure Incorporated
1/72

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  • Page 1: General Description

    The MXW Access Point (APT) mounts to a ceiling or wall for discreet communication between the wireless microphones and the digital audio network. Multiple access points can be used for installations that require simultaneous operation of up to 80 microphones in the same area, depending on the region. The MXW networked charging station charges and stores boundary and gooseneck microphones for tabletop applications, as well as handheld and bodypack solutions for corporate training and presentations.

  • Page 2: Mxw Wireless System

    The MXW Wireless components transmit in unlicensed spectrum that may be used by other wireless devices (in particular wireless phones and headsets) oper- ating in the same area. The MXW access point features an RF scanner to document the average and peak RF interference. The data provides an accurate es- timate for the number of MXW channels that can be safely operated in the scanned area.

  • Page 3: Access Point Transceiver (Mxwapt2, Mxwapt4, Mxwapt8)

    Audio Network Interface (MXWANI4, MXWANI8) The Audio Network Interface (4 and 8 channel) is a Dante network device that provides analog audio input and outputs for the MXW system. It has a 4-port Gi- gabit Ethernet switch that enables the connection of an MXW access point, a computer and up to two MXW networked charging stations.
  • Page 4 System Design and Technology Technology Overview of the Audio Path The MXW System combines Shure legendary audio quality with advanced digital networking technology. The following is an overview of the audio path: Wireless Audio The MXW transmitter converts speech into a digital signal that is transmitted wirelessly to the access point.

  • Page 5: Hardware Description

    Forming Groups and Linking Microphones Once all the MXW components are connected to the network, they can be associated into Groups from the Configuration tab of the control software. Each Access Point can form an association Group with one or two chargers (for Linking microphones) and one or two audio output devices (for routing audio to analog outputs).
  • Page 6 Shure Incorporated Action Function Listen to that channel at the headphone jack • Single Press Display and adjust the channel output level and attenuation • Monitor output signal on the level meter • Press and Hold (3 seconds) Mute/unmute a channel. Mute is indicated by the mute LED.

  • Page 7: Access Point Transceiver (Apt)

    On = 1 Gbps (required for digital audio routing) ⑨ Network Interface Four-port gigabit switch for connecting components together for a single MXW Group, or for connecting multiple devices to a larger digital audio network. The following is a description of each port:...
  • Page 8 • ④ Reset Button Press and hold the reset button for 10 seconds to reset the MXW system to factory default settings. Note: The reset deletes group association and microphone links, and will reboot the device in DHCP mode. ⑤ Ethernet Port Connect a shielded Cat5e (or higher) cable to a PoE source and the network.

  • Page 9: Networked Charger (Ncs)

    Networked Charger (NCS) The MXW networked charging station enables battery charging and channel linking from a single location. When a charger is associated to a group, its channel slots are mapped to access point audio channels. Microphones can then be placed in the slots to Link to these channels.

  • Page 10: Microphone Transmitters

    ⑦ Power Switch Powers the unit on or off. ⑧ Ethernet Port Connects to the MXW System network through an MXW Audio Network Interface or a switch using an Ethernet cable. ⑨ Ethernet Status LED (Green) • Off = no network link.
  • Page 11 Microphone Transmitters MXW microphones transmit an encrypted, wireless audio signal to the access point. Four form factors are available: Hybrid Bodypack (MXW1) The bodypack secures to a belt or strap for hands-free, mobile communication. It features a TQG input for lavalier microphone connection and an integrated omnidirectional microphone.

  • Page 12: Wearing The Bodypack Transmitter

    Clip the transmitter to a belt or pocket. • For best results, the belt should be pressed against the base of the clip. Handheld (MXW2) The handheld enables presenters to communicate using legendary Shure SM58, SM86, BETA58 and VP68 microphone cartridges. MXW1 MXW2 MXW6...

  • Page 13: Microphone Placement

    Shure Incorporated Boundary (MXW6/C, MXW6/O) The boundary transmitter sits on a table or desk to transmit speech while discreetly blending into any conference environment. Cardioid and omnidirectional versions are available. MXW1 MXW6 MXW8 MXW2 Microphone Placement For best low-frequency response and rejection of background noise, place the microphone on a large, flat surface, such as a floor, table, or lectern.

  • Page 14: Microphone Types

    Batteries charge to 50% capacity in one hour and to full capacity in two hours using the MXW Networked Charging Station. 14/72...

  • Page 15: Networked Charging Station (Ncs)

    Operate the charger in a low-energy mode to reduce power consumption. In this mode, only one LED indicator illuminates per channel after powering on. To change to the mode: 1. Open the MXW control software to the Utility page. 2. Open the Device Properties window for the charging station.
  • Page 16 Battery Replacement Lithium Ion Batteries have no “memory effect”, and instead experience a more linear reduction in capacity. Shure recommends establishing a battery replacement schedule customized to the client requirements and replacing batteries when the capacity is no longer acceptable.

  • Page 17: Additional Equipment

    Connecting MXW Components MXW components are connected using Ethernet cables and a switch. For a small system with a single access point, the MXW Audio Network Interface functions as the switch. For systems with more than one access point, an additional gigabit switch is required for connecting all the components together.

  • Page 18: Large Single-Room Installation

    Multiple Group System (>1 Access Point) When an installation requires more than eight channels, additional MXW components can be connected to expand the system. A gigabit router is required to connect all components to the same network. The following are several topologies for multiple group systems.

  • Page 19: Rack Installation

    Shure Incorporated 2. Connect the router to a computer. 3. Connect the router to Port 2, 3, or 4 on the Audio Network Interface 4. Connect the Access Point Transceiver to the Port 1 of the Audio Network Interface. 5. Connect the Network Charging Station(s) to an open port(s) on the Audio Network Interface.

  • Page 20: Installation

    Shure Incorporated NCS2 Secures to a Classroom Wall Tip: Paint the mount to match the wall for a less obtrusive installation. Installation 1. Determine the orientation and placement of the mount. Placement Orientation Wall Drawer or tray 2. Leave room around the mount for cabling to the charging station.
  • Page 21 Shure Incorporated 4. Align the charger on the mount and secure with the screws. Tip: Improve cable management using the cable tie holes on the mount. 2017/05/17 21/72...

  • Page 22: Ncs2 Mount Dimensions

    Shure Incorporated NCS2 Mount Dimensions 95 mm [3.740”] 35 mm 60 mm [1.378”] [2.362”] 16 mm [0.630”] 46 mm [1.811”] 106 mm 12 mm [4.173”] [0.472”] 67 mm 57 mm [2.638”] [2.244”] 21 mm [0.827”] 13.1 mm 98.26 mm [0.516”] [3.868”]...
  • Page 23 Shure Incorporated 95 mm [3.740”] 35 mm 60 mm [1.378”] [2.362”] 16 mm [0.630”] 46 mm [1.811”] 106 mm 12 mm [4.173”] [0.472”] 67 mm 57 mm [2.638”] [2.244”] 21 mm [0.827”] 13.1 mm 98.26 mm [0.516”] [3.868”] 75 mm [2.953”]...

  • Page 24: Mount The Access Point Transceiver

    Shure Incorporated 95 mm [3.740”] 35 mm 60 mm [1.378”] [2.362”] 16 mm [0.630”] 46 mm [1.811”] 106 mm 12 mm [4.173”] [0.472”] 67 mm 57 mm [2.638”] [2.244”] 21 mm [0.827”] 13.1 mm 98.26 mm [0.516”] [3.868”] 75 mm [2.953”]...

  • Page 25: Securing To A Wall Or Ceiling

    Shure Incorporated Important: Always perform a "walk around" test to verify coverage before using a wireless system during a speech or performance. Experiment with antenna placement to find the optimum location. If necessary, mark "trouble spots" and ask presenters or performers to avoid those areas.

  • Page 26: External Cover For Painting

    Shure Incorporated External Cover for Painting The Access Point is supplied with an external cover that can be painted to match the decor of the installation. After it has been painted and dried, it snaps onto the front plate of the device.

  • Page 27: Fully Charge The Transmitters

    4. Open the Shure Web Device Discovery application. Open the application to view Shure devices on the network that use an embedded server for control software, such as the APT. You can use the Identify button to flash a device's LEDs for easy identification.

  • Page 28: Operating System Requirements

    Shure Incorporated Double-click on any APT to open the MXW System control software. The application can be set to open by IP address or DNS name (selectable from the Pref- erences drop-down). 6. Enter Default Password Enter the default password 'admin' to access the control software.

  • Page 29: Select Devices For The Group

    Once the group formed, microphones can be linked to channels using the charging station. Select Devices for the Group Use the MXW control software to view devices on the network and assign them to a group. Tip: Use the ID button to identify a device. This flashes the component LEDs for easy identification.

  • Page 30: Device Availability

    Mixer. Dante-enabled SCM820s can be selected as the audio output for the Group. This automatically routes the SCM820's aux input to the microphones for personal monitoring (SCM820 aux left channel to MXW channels 1 - 4; aux right channel to MXW channels 5 - 8).

  • Page 31: Automatic Group Setup

    Automatic Group Setup An MXW Group can be associated without use of the control software when a network is comprised of only one Access Point Transceiver (APT), one Networked Charging Station (NCS) and one Audio Network Interface (ANI). For best results, perform a factory default on the devices to clear any previous Group associations.

  • Page 32: Channel Routing Between Devices

    Shure Incorporated push to solo | hold to mute push to solo | hold to mute link link push to solo | hold to mute 1. Connect one APT, one NCS and one ANI to the network. The network must only contain one of each device.
  • Page 33 NCS A NCS B Shure Incorporated NCS A NCS B 2 3 4 6 7 8 x x x x x x x x 4-Channel Group NCS A NCS B 2 3 4 NCS A NCS B x x x x...

  • Page 34: Link Microphones To Group Channels

    Monitor Tab Preparing a Backup Microphone Prepare an alternate microphone for each channel for more reliable and flexible events. Two MXW microphone transmitters can be linked to the same channel, providing the option of either microphone for use. The administrator can designate the secondary mic to anticipate needs that may arise during events: Microphone Preference Give presenters a choice between two different microphone types, such as handheld or bodypack microphones.

  • Page 35: Large Installations

    Remove a Device from a Group To remove a device from a group, open the MXW Control Software and go to the Configuration tab. In the group row, select the device drop-down window that contains the desired device. Select 'none' to clear the device association.

  • Page 36: Configurations: Managing Multiple Groups

    If the Configuration Master is manually removed by deselecting the Access Point from the Group on the Configuration tab, there will be a pop-up warning "Are You Sure?". If Yes is selected, the browser will close and a new Configuration Master is automatically selected. Use the Shure Discovery Application to re-open the control interface from any remaining MXW Access Point.

  • Page 37: Wireless Management

    MXW system makes this adjustment automatically and without audio artifacts. Maximum Channel Count The following table shows the maximum MXW channel count available in each region. Use the spectrum scanner to view how many of these channels are available to you at your installation.
  • Page 38 Follow these steps to perform RF scan. Tip: Perform the scan during typical hours of operation to best capture the typical interference in an environment. 1. Ensure all typically used devices are turned on, including any MXW equipment already in use. 38/72...

  • Page 39: Phs Detection

    3. Ensure the APT is on the same network and set to the same subnet as the other MXW equipment. 4. Open MXW control software to the Monitor tab. Make sure the new Access Point is selected from the drop down on the top left corner of the Monitor tab.

  • Page 40: Networking Best Practices

    Always use a "star" network topology by connecting each component directly to the switch or router. • Connect networked MXW gear to the same network and set to the same subnet. This ensures best system performance and maximum microphone count. 40/72...

  • Page 41: Configuring Ip Settings

    IP address of an interface, select Manual (Static). The MXW control software coordinates IP updates across the entire system of devices. To configure the IP properties, follow these steps: 1. Open the MXW control software from the Shure Web Device Discovery app.

  • Page 42: Advanced Setup

    The MXW Audio Network Interface (ANI) can be set to Uplink mode to dedicate one of its network ports as a control-only connection. Uplink mode blocks multicast traffic from Port 4 of the ANI, restricting network audio and Shure Discovery data.
  • Page 43 RF transmission over the wireless link. The master clock in an MXW System is the first MXW access point that connects to the network. If several connect simultaneously, the access point with the lowest MAC address will be selected.

  • Page 44: Latency Recommendations

    Connecting to an External Control System The MXW System connects to an AMX or Crestron control system via the Ethernet. Use only one controller per system to avoid messaging conflicts. For a comprehensive list of MXW command strings, visit: http://shure.custhelp.com/app/answers/detail/a_id/5207 •...

  • Page 45: Packet Bridge

    Note: The maximum accepted payload 140 bytes. Any content is allowed. 2. The Shure device will send a response packet over unicast UDP to the controller, using a destination UDP port identical to the source port of the query packet. The payload of the response packet follows this format:...

  • Page 46: Mxw System Control Software

    MXW System Control Software The MXW control software allows comprehensive system control and monitoring from a computer. It is hosted from an embedded server in the MXW Access Point, and is accessible when properly networked to a computer. All hardware functions can be adjusted using this software interface.
  • Page 47 ③ Log Off Logs the user out of the software. ④ Shure Link Links to the Shure website at www.shure.com. ⑤ Language Selection Selects the language for the control software interface. This setting will be saved to the computer. Monitor Tab ①...
  • Page 48 Shure Incorporated ⑤ Channel Name Channel names are customizable and apply to any linked microphone. The name persists even if a different microphone is linked. ⑥ Microphone Link Slot Selects the which microphone displays on the channel strip. Note: One microphone is on-air per channel, though an alternate microphone can be prepared in the secondary link slot.
  • Page 49 ④ Configuration Lock Increases the number of MXW components that can operate on the same network. It is best practice to lock the configuration after setup to greatly reduce network traffic from MXW equipment. When systems exceed 15 APTs on the same network, configuration locking is required for stable performance.
  • Page 50 Exports MXW device data to a text file (.csv). ② Configuration Filter When checked, the table displays data for only the devices that belong to the Configuration or are open for association. Un-check the filter to view all MXW devices on the subnet.
  • Page 51 Shure Incorporated ⑩ Cycle Count Number of charge cycles logged by the battery. ⑪ Firmware Version Displays the device's firmware version. ⑫ ID Button Sends a signal to the device to flash its LEDs for easy identification. ⑬ Device Properties Opens a window for editing the properties of an individual device.
  • Page 52 The unit performs a power cycle. ⑤ Factory Reset Resets the device to default settings, clearing any MXW Group and Link associations. The password to access the control software will reset to admin. ⑥ Network Interface(s) View and adjust IP settings for the device's network interface(s). Network settings are different for each device. See the Networking section for configuring each MXW device.
  • Page 53 Shure Incorporated ⑦ IP Mode Sets IP mode of the selected network interface: • Auto (DHCP): For automatic assignment of IP addresses. • Manual (Static): For Static IP addresses. ⑧ IP Settings View and edit the IP Address, Subnet Mask, and Gateway for each network interface.

  • Page 54: Control Software For The Mxw Audio Network Interface

    By default, all MXW devices have the password 'admin' applied to the control software. When logging in for the first time, enter 'admin' into the field to log on as the administrator. The password can be changed from the Preferences tab.
  • Page 55 Shure Incorporated Log On Page ① User There are three security levels to the Control Software: Admin, Tech and Guest. By default, only Admin is enabled. Log on and go to the Preferences tab to manage the User log on.

  • Page 56: Dante ® Software By Audinate

    Important: The MXWAPT must be the Dante clock master for the network. Do not change the clock master from the MXWAPT (default selection) to another device. Note: DC software is not required for routing audio within the MXW system. Use caution when using DC, as changing settings may interfere with MXW system functionality.

  • Page 57: Troubleshooting

    Microflex Wireless devices comprise a network with multiple communications protocols that work together to ensure proper operation. The recommended best practice is that all MXW devices are on an identical release. To view the firmware of each MXW device on the network, open the Utility page of the MXW control software.

  • Page 58: Additional Resources

    Shure networked devices. Problem Indicator Solution Note: A factory reset will clear any MXW Group and Link associations. The password to access the software will reset to admin. Check that devices are powered and • connected to the same network and sub-...

  • Page 59: Accessories And Model Variations

    Varies by region; see table 8-Channel Audio Network Interface MXWNCS8 4-Channel Audio Network Interface MXWNCS4 Network Charging Station 2-Channel Audio Network Interface MXWNCS2 Power Supply PS60 MXW bodypack transmitter (without lavalier MXW1/O microphone) Bodypack Transmitter Lavalier microphone See table Batterij SB901A SM58 MXW2/SM58...
  • Page 60 Shure Incorporated Microphone Description Part Number Microflex 1cm Omnidirectional Lavalier, Black WL183 Microflex 1cm Supercardioid Lavalier, Black WL184 Microflex 1cm Cardioid Lavalier, Black WL185 Omnidirectional Condenser Miniature Lavalier, Black WL93 Countryman, 3mm Subminiature Omnidirectional Lavalier, Black WCB6B Countryman, Omnidirectional Rigid Earset Microphone, Black...

  • Page 61: Microflex Wireless Specifications

    Shure Incorporated Microflex Wireless Specifications Werkbereik 50 m (160 ft) Audiofrequentiekarakteristiek 50 Hz – 20 kHz (+1, -3 dB) Dynamisch bereik >99 dB, A-gewogen Systeemversterking Microfoonversterking bij 0 dB naar lijnniveau-uitgang op MXWANI via Dante +50 dB Latentietijd Standaard densitymodus...
  • Page 62 Shure Incorporated Frequentieband Regio Frequentiebereik VS , Canada , Mexico 1920 – 1930 MHz Europa , Azië , Midden-Oosten 1880 – 1900 MHz Japan 1893 – 1905 MHz Taiwan 1880 – 1895 MHz Brazilië 1910 – 1920 MHz -zenders Versterkingsregelbereik −25 tot +15 dB (in stappen van 1 dB)
  • Page 63 Shure Incorporated Ingangsimpedantie bij 1 kHz >20 kΩ Interne microfoon Omnidirectioneel (20 Hz – 20 kHz) Afmetingen 22 mm x 45 mm x 99 mm (0,9 in. x 1,8 in. x 3,9 in.) H x B x D Gewicht 85 g (3,0 oz.)

  • Page 64: Zendontvanger Toegangspunten (Apt)

    Shure Incorporated MXW8 Zwanenhalsvoetzender Microfoonconnector 6-pensconnector voor Shure MX405/10/15 Configuratie Ongebalanceerd Ingangsimpedantie bij 1 kHz >20 kΩ Zwanenhalsopties Bekijk lijst met accessoires Afmetingen 36 mm x 71 mm x 124 mm (1,4 in. x 2,8 in. x 4,9 in.) H x B x D Gewicht 193 g (6,8 oz.)
  • Page 65 Shure Incorporated Gewicht APT8 856 g (1,9 lbs) APT2, APT4 845 g (1,9 lbs) Beschilderbare afdekking 85 g (0,2 lbs) montagebeugel 68 g (0,15 lbs) Netwerklaadstation (NCS) Laadtijd MXW1, MXW6, MXW8 50%=1 uur; 100%=2 uur MXW2 50%=1,5 uur; 100%=3 uur...
  • Page 66 Shure Incorporated Polariteit Niet-inverterend, een ingang naar een andere ingang Afmetingen 44 mm x 483 mm x 366 mm (1,7 in. x 19,0 in. x 14,4 in.), H x B x D Gewicht MXWANI4 3,1 kg (6,9 lbs) MXWANI8 3,2 kg (7,1 lbs) Behuizing Staal;...

  • Page 67: Power Over Ethernet (Poe)

    Shure Incorporated 16 17 Actief op het netwerk Netwerkinterface Gigabit ethernet-switch met vier poorten, Digitale audio met Dante Uplink-poort (Poort 4) Selecteerbaar, blokkeert multicast-verkeer Power over Ethernet (PoE) Op poort 1 om voeding te leveren aan MXWAPT Kabelvereisten Cat 5e of hoger, afgeschermd, Maximaal 100 m tussen netwerkapparaten...
  • Page 68 Shure Incorporated Setting Medium High Maximum 68/72 2017/05/17...
  • Page 69 Shure Incorporated Bedradingsschema TA4M-connector 2017/05/17 69/72...
  • Page 70 Shure Incorporated Audionetwerkinterface (ANI) Veiligheidsinformatie 70/72 2017/05/17...
  • Page 71 EMC-prestaties worden aangetast. • Batterijpakketten kunnen exploderen of giftige stoffen afgeven. Gevaar Wijzigingen of aanpassingen die niet expliciet zijn goedgekeurd door Shure voor brand of verbranding. Niet openen, indeuken, wijzigen, demonteren, Incorporated kunnen uw bevoegdheid om het apparaat te gebruiken teniet- tot boven 60 °C verwarmen of verbranden.

  • Page 72: Mxwncs2, Mxwncs4, Mxwncs8

    Voldoet aan de van toepassing zijnde vereisten voor RSS-213. IC: 616A-MXW1, 616A-MXW2, 616A-MXW6, 616A-MXW8, 616A-MXWAPT4, 616A-MXWAPT8. Handelsmerken Audinate®, het Audinate-logo en Dante zijn handelsmerken van Audinate Pty Ltd. Shure Incorporated 5800 West Touhy Avenue Niles, IL 60714-4608 USA Phone: +1-847-600-2000 Email: info@shure.com 72/72...

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