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Disclaimer BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents of this document. BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes.
Important safety instructions..........2 Notes on the LCD panel of this display........2 Safety notice for remote control..........3 Battery safety notice ............... 3 BenQ ecoFACTS................4 Package contents ..............5 Setting up the display ............6 Mounting the display............... 6 Parts of the display and their functions ......
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Picture menu................33 Sound menu................. 34 Setting menu................35 Working with Android OS..........37 Settings..................38 Local Application ..............39 BenQ Suggest ................40 Browser ..................41 ES File Explorer ............... 42 InstaQPrint .................. 43 InstaQShare................44 Multimedia................... 46 WPS Office.................. 47 Product information............
Safety warnings and precautions Safety warnings and precautions THIS EQUIPMENT MUST BE GROUNDED To ensure safe operation, the three-pin plug must be inserted only into a standard three-pin power outlet which is effectively grounded through normal household wiring. Extension cords The lightning flash with arrowhead used with the equipment must have symbol, within an equilateral triangle, is...
Important safety instructions Important safety instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
• RP series does not offer image retention function, for more information, please refer to installation guide. • RP series does not support portrait use; portrait use may cause display damage. BenQ warranty will not cover faulty usage. Safety notice for remote control •...
Important safety instructions BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting...
Package contents Package contents Open the sales package and check the contents. If any item is missing or damaged, please contact your dealer immediately. D-Sub (15-pin) LCD display Power cord x4 Remote control cable x1 USB cable x1 HDMI cable x1 AAA battery x 2 Touch pen x 2 Quick start guide...
4. Identify the wall mounting screw holes on the back of the display as shown in the illustration. *Screw type: M8 *Screw type: M6 RP553K RP653K 5. Install the wall mounting bracket on Thickness of the display and attach the display to...
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Setting up the display • To maintain proper ventilation, keep at least 10 mm of 10 mm (0.39") clear space from the back cover of the display to the wall. • Please consult a professional technician for wall mount installations. The manufacturer accepts no liability for installations not performed by a professional technician.
Parts of the display and their functions Parts of the display and their functions Front/Rear panel USB-2 USB-1 AUDIO Name Description Used to isolate the power supply from the system. • When the switch is set to ON (I), the system will automatically enter standby mode.
Parts of the display and their functions Input/output terminals Name Description Receives signal from OPS Module. OPS Option Slot Accesses multimedia files on USB drives directly. USB3.0 USB2.0 Accesses multimedia files on USB drives directly. Receives HDMI signals from an external device. HDMI 1 HDMI 2 Receives HDMI signals from an external device.
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Parts of the display and their functions Connects the USB cable from the display to a computer to use the TOUCH-USB2 touch module. Connects the USB cable from the display to a computer to use the TOUCH-USB3 touch module. Connects the USB cable from the display to a computer to use the TOUCH-USB4 touch module.
Parts of the display and their functions Remote control POWER Turns the display on or off. INPUT Selects an input source. CH RETURN Returns to the previous program channel (This function is only supported for certain models). INFO Shows the current input source and resolution. Shows the favorite program channel (This function is only supported for certain models).
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Parts of the display and their functions • Press and hold the button to enable/disable Keypad Lock function. • Press and hold the button to enable/disable IR Lock function. Switches the system into Android OS, then opens the WPS office app. M-Player Switches the system into Android OS, then opens the Multimedia app.
Parts of the display and their functions Using the remote control Installing remote control batteries 1. Open the remote control battery compartment cover. 2. Insert the supplied batteries ensuring that the positive and negative marked battery terminals match the (+) and (-) marks in the battery compartment. The supplied batteries are provided for your convenience so that you can operate the display straight away.
Connection Connection Connecting audio/video signals Pay attention to the following notes when you connect cables: • Please turn off all devices. • Familiarize yourself with the audio/video ports on the display and the devices you want to use. Be aware that incorrect connections may adversely affect picture quality. •...
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Connection Connecting the digital inputs 1. Connect the HDMI output jack of a computer or A/V device (such as a VCR or DVD player) to the HDMI 1, HDMI 2, HDMI 3, or HDMI 4(MHL) input jack on the display using the supplied HDMI cable. 2.
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Connection Connecting the mobile device inputs 1. Connect the Micro-USB output jack of an MHL compatible device (such as a Smart- phone or tablet) to the HDMI 4(MHL) input jack on the display using an MHL cable. 2. To view video image from this input, press the INPUT button on the remote control, or tap the Input Source ( ) icon in the sidebar menu, and then select HDMI 4.
Connection Connecting the multimedia inputs To view multimedia files on the USB flash drive: 1. Plug the USB flash drive in the USB-1, USB-2, USB2.0, or USB3.0 port. 2. A dialog box appears on the screen. Select Ok to enter the multimedia mode. USB-2 USB flash drive USB-1...
Connection Connecting the touch module Connect the USB TYPE A FOR TOUCH (type A) jack (TOUCH-USB1, TOUCH- USB2, TOUCH-USB3 or TOUCH-USB4) on the display to the USB port of a computer using the supplied USB cable. The touch module of the display supports easy Plug-and-Play operation.
Connection Connecting power Plug one end of the power cord into the Power-in jack on the display and the other end into an appropriate power outlet (if the outlet is switched, turn on the switch). • The supplied power cord is suitable for use with 110-240V AC power only. •...
Using the touch screen Using the touch screen You can use the optical touch screen to control your operating system. The touch screen can emulate basic mouse functions and supports multi-touch functions for Windows 7/ 8*. The following table shows a list of gestures you can use on the touch screen. •...
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Using the touch screen OS functions Gesture actions For Windows Vista, Windows 7, Windows 8.1, and Windows 10 Drag one finger left or right. Selection Quickly drag your finger (Flick) in a desired direction. Pan up / Pan down / Back / Forward Multi-touch functions For Windows 7 - Home Premium, Professional, Enterprise and Ultimate versions...
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Using the touch screen OS functions Gesture actions • Move two fingers in opposing directions. • Use one finger to pivot around another. Supported by specific applications Tap two fingers simultaneously. The target should be the midpoint between the fingers. Supported by specific applications For Windows XP, Windows Vista and Windows 7...
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Using the touch screen Gesture Description Slide to pan Slide is primarily used for panning interactions but can also be used for moving, drawing or writing. Slide can also be used to target small, densely packed elements by scrubbing (sliding the finger over related objects such as radio buttons).
Using the touch screen Important instructions for using the touch screen Please clean the frame when there is sign of malfunction on the touch screen. • Before you clean the screen, make sure the display is turned off, and unplug the power cord.
Follow the on-screen instructions or the steps below to start up your display and complete the initial setup. 1. Turn on the display. Wait for the display to boot up with the BenQ screen. This may take a moment.
Basic operations Sidebar Menu To access the sidebar menu: 1. Press the MENU ( ) button on the control panel, or swipe in from the right edge of the screen. The sidebar menu appears at the right side of the screen. 2.
Basic operations Switching input signals To select an input signal: • Press the INPUT button on the remote control, and press the or button to select an input signal. • Tap the Input Source ( ) icon in the sidebar menu, and then tap an input signal.
• When your eyes get sore and strained, close your eyes for a minute and then roll your eyes in all directions. Downloading software BenQ may periodically release software updates that may add functions or applications associated with your display. To check if there is a software update available for your device or to obtain the software license key, please visit http://business-display.benq.com/...
Basic operations 3. A list of available networks is displayed. Tap the network you want to connect to and tap Connect. If you are connecting to a secured wireless network, enter the password for the wireless network access when prompted and tap Connect. Updating software Whenever a new version of software is available, the system will automatically detect the update and will prompt you to download it every time you turn on the display.
Basic operations Restoring to the default settings If you encounter problems with your display, you can restore all parameters to the factory default settings. Before performing a factory reset, make sure to back up your important data and files. There are two methods that can be used to reset your display. Via OSD menu 1.
The OSD (On-Screen Display) menu The OSD (On-Screen Display) menu OSD menu overview Menu name Options/functions See page • Picture Mode • Contrast • Brightness • Hue • Sharpness Picture • Saturation • PC Image Mode • Color Temperature • Zoom Mode •...
The OSD (On-Screen Display) menu Operations in the OSD menu Using the touch screen Using the remote control 1. Swipe in from the right edge of the 1. Press the MENU button to open the screen to reveal the sidebar menu, and OSD menu.
The OSD (On-Screen Display) menu Picture menu Screen images and icons in this document are for your reference only. Actual displays may vary. Name Description Sets the display mode. Available modes are PC, Lightness, Standard, Eyecare, and User. The properties such as Contrast, Brightness, Hue, Sharpness, Saturation, and PC Image Mode can be adjusted if the Picture Mode mode is set to User.
The OSD (On-Screen Display) menu Sets the aspect ratio of the displayed image. The supported aspect ratio varies depending on the input source: Zoom Mode • HDMI: Auto, Panorama Mode, Just Scan, 14:9, PC Mode, Default, 16:9, and 4:3. • VGA: 16:9, 4:3, 14:9, PC Mode, and Default. Sound menu Screen images and icons in this document are for your reference only.
The OSD (On-Screen Display) menu Setting menu Screen images and icons in this document are for your reference only. Actual displays may vary. Software Update(USB) Name Description Adjusts the display time of the OSD menu. Available options are 5 Seconds, 10 Seconds, 15 Seconds, 20 Seconds, 30 Seconds, or Menu Time Always.
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The OSD (On-Screen Display) menu Sets the display to a specific power mode once the main power has been re-supplied after a shut-down (for example a power outage). Available options are Power Off, Last Status, or Force On. Power On Mode If the mode is set to Power Off, you need to press the POWER button on the control panel or on the remote control to turn the display on.
Working with Android OS Working with Android OS To switch to the Android OS: 1. Press the MENU ( ) button on the control panel, or swipe in from the right edge of the screen. The sidebar menu appears at the right side of the screen. 2.
Working with Android OS Settings to launch Settings. With this application, you can view and configure the settings for your device. Tap the desired menu option to enter its submenu. Menu Option Description Select this option to view the network status or configure Network the network connection.
Tap the desired app to launch the app. Application Name/Icon Description Shows the Android apps suggested by BenQ. Refer to BenQ Suggest ( BenQ Suggest on page 40 for more information. Accesses web pages. Refer to...
Working with Android OS BenQ Suggest to launch BenQ Suggest. With this application, you can view apps suggested by BenQ for download. Tap the category on the left panel to browse the suggested apps. Tap an app from the selected category to view a basic description of the app.
Working with Android OS Browser to launch Browser. With this application, you can view web pages. Before launching the application, make sure your display is properly connected to lnternet. Tap the icon on the top panel to activate its function. Slide on the screen to scroll the viewed page.
Working with Android OS ES File Explorer to launch ES File Explorer. With this application, you can manage the files and apps. Tap the category on the left panel and select the desired folder to browse. Tap a file in the folder, then you can view or edit the file according to the available options.
Working with Android OS InstaQPrint to launch InstaQPrint. With this application, you can print a file or website image using a Wi-Fi or remote printer. Before launching the application, make sure your display is properly connected to lnternet. 1. Tap the option on the left panel and browse and select the desired file, photo, page, or image you want to print.
Working with Android OS InstaQShare to launch InstaQShare. With this application, you can mirror the display's screen on your smartphone or tablet for hands-on annotation, mirror the screen of your smartphone or tablet on the display, or transform your smartphone or tablet into a remote control for the display.
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Working with Android OS You can also tap Setting ( ) in the lower right corner of the display to modify the settings for InstaQShare, such as the InstaQShare ID name, password, or mirroring confirmation message.
Working with Android OS Multimedia to launch Multimedia. With this application, you can browse the photos, songs, or videos stored on the internal memory or connected storage devices. • Tap All to view the all files. • Tap Picture to view the photos. Tap the desired photo to view it in full screen. •...
Working with Android OS WPS Office to launch WPS Office. With this application, you can open document files including PDFs as well as Microsoft Word, PowerPoint and Excel documents. To edit a file with WPS Office: 1. Tap Open ( ) on the left panel to browse and open a file located in either the dis- play’s internal memory, an external storage device, or cloud storage.
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Working with Android OS Play Tap to start or set up a slide show. Tap to edit the content or format of the slides. Edit Insert Tap to insert tables, pictures, charts, comments, video, or audio. Tap to apply or adjust the timing of a transition. Transitions Tap to write, draw, paint or sketch to the slides.
Product information Product information Specifications Specifications Item RP553K RP653K Backlight DLED DLED Panel size 55” 65” Pixel pitch (mm) 0.32 (H) x 0.32 (V) 0.50 (H) x 0.37 (V) Native resolution UHD 3840 x 2160 UHD 3840 x 2160 (pixels)
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• Specifications and functions are subject to change without notice. • To make sure that the touch function works properly on Mac OS X 10.10, you are recommended to perform screen calibration first. Contact BenQ dealer for the required calibration utility.
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• OS: This Android 5.0 operating system is not standard Android, so access to Google Play™ is not available. APK cannot be installed in the default location unless given permission by the management units. Contact your BenQ dealer for the required support for the management permission. Without management permission, installing function won’t work. There is no guarantee that the self-installed APK can function normally.
Troubleshooting Troubleshooting Problem Solution Check the following: • Is the display turned on? Check the power indicator of the display. • Is the signal source device turned on? Turn on the device and try again. • Are there any loose cable connections? Make sure that all cables are connected firmly.
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Troubleshooting • Check for incorrect battery orientation. • Check for dead batteries. • Check your distance and angle from the display. • Check whether remote control is properly being pointed at the display’s remote control sensor window. • Check for any obstacle between the remote control and The remote control does the remote control sensor window.
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