Zte ZXV10 User Manual page 20

Problem
No sound from
the speaker.
The remote
control fails.
The
corresponding
sound does not
match the image.
Other problems
Possible Cause
been connected properly.
The video input source
of the TV has been set
incorrectly.
The STB is in standby.
The audio cable has not
been connected properly.
STB or TV is muted, or
the volume has been
turned all the way down.
There is no battery in the
remote control, or the
batteries are installed
backwards.
The batteries are dead.
TV cannot receive
instructions from remote
control.
Some video programs are
broadcasted in multiple
audio tracks.
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16
Solution
Switch the system mode of
the TV until the EPG page
is shown on the TV.
Turn on STB by pressing
key on the remote
control.
Reconnect audio cable.
Press key on the
remote control, or increase
the volume of the STB or
TV.
Install the batteries
correctly.
Replace the batteries.
Use the remote control
closer to STB, or remove
any obstacles between the
remote control and STB.
Press the key on the
remote control to switch
the audio mode.
Restart STB or call the
customer service hotline.