Troubleshooting Checks - EPS Bio Technology EasyMax LTC Long Term Care Manual

9. Close the control
solution vial tightly. Wipe
the tip of the control cap
with a tissue to remove
any excess solution.
Understanding Control Solution Test Results
Important: Please follow your institution's control solution testing regulations and procedures.
The label on your test strip bottle shows the acceptable ranges for the different
control solution levels. The result you get should be inside this range. Make
sure you compare the result to the correct level of control.
When the control solution result is inside the range (See 1A) on the test
strip bottle, your test strips and your meter are working properly.
If your control solution result is not within the acceptable range, here are
some things you can do to solve the problem:

Troubleshooting Checks

Was the test strip exposed to open air for a
long period of time?
Was the test strip bottle capped tightly?
Is the control solution expired or
contaminated?
Were test strips and control solutions stored in
cool, dry places?
Did you follow the testing steps properly?
Expiration date.
This date applies to
unopened bottles only.
Once opened, the control
solution has a shelf life
of 90 days.
Repeat the control test with properly stored strips.
If it wasn't, the strips could be humidified. Replace
the test strips.
Replace with new control solution to check the
performance of the system.
Repeat the control test with properly stored strips
and/or control solutions.
Read Page 7 in this manual "Running a Control
Solution Test" and test again. Stop using the meter
if you continue to obtain the inaccurate results. Call
Customer Service Toll-Free: 1-866-994-3345
(Eastern Time, Mon-Fri 8:00 am - 6:00 pm)
Page 8
1A
Action