Battery Life Is Shorter Than Expected; The Battery Does Not Charge From A Computer; The Battery Indicator Icon Does Not Appear As Charging; It Takes Long Time To Charge The Battery - QGenie QG-103N Manual

Battery life is shorter than expected.

The usage time detailed in this Help Guide is approximate estimation. Battery life may be shorter depending
on usage conditions.
The battery discharges at a very low rate, even when this unit is left turned off. Recharge the battery
sufficiently beforehand if this unit has not been used for a long time.
If battery life is considerably short, even when the battery is fully charged, it may have reached the end of its
life. The lifespan of the battery varies depending on usage conditions.
If this unit is left unused for more than a year, the battery may have deteriorated (depending on the usage
environment).
When the air temperature is below 5 °C, the battery may be discharged quickly. This is a characteristic of the
battery and is not a malfunction.

The battery does not charge from a computer.

Correct operation is not assured if using via USB hub or USB extension cord. Or please try to charge by USB
AC adaptor.
Make sure that the computer is turned on and not in standby mode or sleep mode. This unit cannot be
charged from a computer that is not turned on or in standby/sleep mode.
Disconnect this unit from the computer, and then connect again.
Make sure that your computer meets the requirements for this unit.

The battery indicator icon does not appear as charging.

Make sure that the USB cable is connected correctly.
For optimum performance of the rechargeable lithium-ion battery, it is recommended to charge between 10
°C to 35 °C (50 °F - 95 °F).
The USB AC adaptor using for charge may be an unsupported model. Please try with another charger.
When the battery is completely discharged, recharging starts immediately; however, it may take a while until
the OLED indicator lights.

It takes long time to charge the battery.

The charge time listed in this manual is approximate estimation. Charge time may be longer depending on
usage conditions.
If the unit is charged with power turned on and with other USB devices attached, the time for fully charge
the device might change.
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