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Troubleshooting
Problem
The system will not wake up from a
power saving state (Sleep/Hibernate)
on network activity (Wake on LAN) even
though I have plugged in the powered
AC/DC adapter.
The computer is off (or in Sleep Mode) but
powered by the AC/DC adapter plugged in
to a working outlet, or by battery with a
capacity above 20%. I have plugged a
7
device into the powered USB port in
order to charge it, but the device is not
charging.
The computer feels too hot.
7 - 8 Problems and Possible Solutions
Possible Cause - Solution
Wake on LAN is supported in AC mode only.
When the system enters a power saving state the plugged in AC/DC adapter
should be connected, and should remain connected, in order to allow the
system to wake up on network activity. Unplugging the adapter, and then
plugging it back in again, will not allow the system to wake up on network
activity.
The port is not powered on. Toggle power to the port using the Fn + power
button combination.
This function may not work with certain external USB compliant devices (check
your device's documentation). If this is the case, power the computer on and
connect the external USB device in order to charge it.
Note that this function is designed to help charge USB compliant devices, but
is not designed to allow their operation.
Make sure the computer is properly ventilated and the Vent/Fan intakes are not
blocked. If this doesn't cool it down, put the system into Hibernate mode or turn
it off for an hour. Make sure the computer isn't sitting on a thermal surface (see
"Overheating" on page 1 -
Make sure that your notebook is completely powered off before putting it into a
travel bag (or any such container). Putting a notebook which is powered on in a
travel bag may cause the Vent/Fan intakes to be blocked.
15). Make sure you're using the correct adapter.
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