Clevo NH55RZQ Service Manual
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Clevo NH55RZQ Service Manual

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Preface
Notebook Computer
NH55RZQ
Service Manual
I

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Summary of Contents for Clevo NH55RZQ

  • Page 1 Preface Notebook Computer NH55RZQ Service Manual...
  • Page 2 Preface Notice The company reserves the right to revise this publication or to change its contents without notice. Information contained herein is for reference only and does not constitute a commitment on the part of the manufacturer or any subsequent ven- dor.
  • Page 3 This manual is intended for service personnel who have completed sufficient training to undertake the maintenance and inspection of personal computers. It is organized to allow you to look up basic information for servicing and/or upgrading components of the NH55RZQ series notebook PC.
  • Page 4 Preface IMPORTANT SAFETY INSTRUCTIONS Follow basic safety precautions, including those listed below, to reduce the risk of fire, electric shock and injury to per- sons when using any electrical equipment: 1. Do not use this product near water, for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
  • Page 5 Preface Instructions for Care and Operation The notebook computer is quite rugged, but it can be damaged. To prevent this, follow these suggestions: Don’t drop it, or expose it to shock. If the computer falls, the case and the components could be damaged. Do not expose the computer Do not place it on an unstable Do not place anything heavy...
  • Page 6 Preface 4. Avoid interference. Keep the computer away from high capacity transformers, electric motors, and other strong magnetic fields. These can hinder proper performance and damage your data. 5. Take care when using peripheral devices. Use only approved brands of Unplug the power cord before peripherals.
  • Page 7 Preface Battery Precautions • Only use batteries designed for this computer. The wrong battery type may explode, leak or damage the computer. • Do not continue to use a battery that has been dropped, or that appears damaged (e.g. bent or twisted) in any way. Even if the computer continues to work with a damaged battery in place, it may cause circuit damage, which may possibly result in fire.
  • Page 8 Preface Related Documents You may also need to consult the following manual for additional information: User’s Manual on CD/DVD This describes the notebook PC’s features and the procedures for operating the computer and its ROM-based setup pro- gram. It also describes the installation and operation of the utility programs provided with the notebook PC. System Startup 1.

  • Page 9: Table Of Contents

    Preface Contents Introduction ..........1-1 Main Board ................... A-5 HDD ....................A-6 Overview ..................1-1 LCD ....................A-7 Specifications ..................1-2 Schematic Diagrams......... B-1 External Locator - Top View with LCD Panel Open ......1-4 External Locator - Front & Right Side Views .........1-5 System Block Diagram ..............B-2 External Locator - Left Side &...
  • Page 10 Preface PCH 9/9 ..................B-28 M.2 WLAN+BT, PCIE-4X SSD ..........B-29 USB Conn., USB Charger ............B-30 Card Reader / LAN RTL8411B ........... B-31 Audio Codec ................. B-32 HDD, Click TP, Audio, Hall Con..........B-33 LED, CCD, TPM, Power SW Con..........B-34 KBC-ITE IT5570 .................

  • Page 11: Introduction

    Chapter 1: Introduction Overview This manual covers the information you need to service or upgrade the NH55RZQ series notebook computer. Informa- tion about operating the computer (e.g. getting started, and the Setup utility) is in the User’s Manual. Information about dri-vers (e.g.

  • Page 12: Specifications

    Introduction Specifications Processor Options Audio High Definition Audio Compliant Interface Intel® Core™ i7 Processor i7-9750H (2.60GHz) Sound Blaster™ Cinema 5 12MB Smart Cache, 14nm, DDR4-2666MHz, TDP 45W Built-In Array Microphone Intel® Core™ i5 Processor Two Speakers Latest Specification Information i5-9300H (2.40GHz) LCD Options The specifications listed here are correct at the 8MB Smart Cache, 14nm, DDR4-2666MHz , TDP 45W...
  • Page 13 Introduction Interface Communication One USB 3.1 Gen 2 Type-C Port* Built-In 10/100/1000Mb Base-TX Ethernet LAN *The maximum amount of current supplied by USB Type-C 1.0M HD PC Camera Module ports is 500mA (USB 2.0)/1500mA (USB 3.1). WLAN/ Bluetooth M.2 Modules: One USB 3.1 Gen 2 Type-A Port (Factory Option) Intel®...

  • Page 14: External Locator - Top View With Lcd Panel Open

    Introduction External Locator - Top View with LCD Panel Open Figure 1 Top View 1. PC Camera 2. *PC Camera LED *When the PC camera is in use, the LED will be illuminated. 3. Built-In Array Microphone 4. LCD 5. Power Button 6.

  • Page 15: External Locator - Front & Right Side Views

    Introduction External Locator - Front & Right Side Views Figure 2 Front View 1. LED Indicator FRONT VIEW Figure 3 Right Side View 1. USB 3.1 Gen 2 RIGHT SIDE VIEW Type-A Port 2. USB 3.1 Gen 2 Type-C Port 3.

  • Page 16: External Locator - Left Side & Rear View

    Introduction External Locator - Left Side & Rear View Figure 4 Left Side View 1. Security Lock Slot 2. Vent 3. USB 3.0 (USB 3.1 LEFT SIDE VIEW Gen 1) Type-A Port 4. USB 2.0 Port 5. Microphone-In Jack 6. 2-In-1 Audio Jack (Headphone and Microphone) REAR VIEW...

  • Page 17: External Locator - Bottom View

    Introduction External Locator - Bottom View Figure 6 Bottom View 1. Battery 2. Vent 3. Speakers Overheating To prevent your com- puter from overhea- ting, make sure no- thing blocks any vent while the computer is in use. External Locator - Bottom View 1 - 7...

  • Page 18: Mainboard Overview - Top (Key Parts)

    Introduction Mainboard Overview - Top (Key Parts) Figure 7 Mainboard Top Key Parts 1. KBC-ITE IT5570 1 - 8 Mainboard Overview - Top (Key Parts)

  • Page 19: Mainboard Overview - Bottom (Key Parts)

    Introduction Mainboard Overview - Bottom (Key Parts) Figure 8 Mainboard Bottom Key Parts 1. Mini-Card Connector (WLAN Module) 2. PCH 3. CPU 4. Memory Slots DDR4 SO-DIMM 5. M.2-Card Connector (SSD Module) Mainboard Overview - Bottom (Key Parts) 1 - 9...

  • Page 20: Mainboard Overview - Top (Connectors)

    Introduction Mainboard Overview - Top (Connectors) Figure 9 Mainboard Top Connectors 1. USB Connector 2. Keyboard Cable Connector 3. KB LED Connector 4. Multi-in-1 Card Reader 5. USB 3.1 Gen 2 Type-C Port 6. USB 3.1 Gen 2 Type-A Port 1 - 10 Mainboard Overview - Top (Connectors)

  • Page 21: Mainboard Overview - Bottom (Connectors)

    Introduction Mainboard Overview - Bottom (Connectors) Figure 10 Mainboard Bottom Connectors 1. Fan Connector 2. HDD Connector 3. Speaker Connector 4. LED Connector 5. Touchpad Connector 6. LCD Connector 7. Battery Connector 8. DC-In Jack 9. RJ-45 LAN Jack 10. HDMI-Out Port 11.
  • Page 22 Introduction 1 - 12...

  • Page 23: Disassembly

    Chapter 2: Disassembly Overview This chapter provides step-by-step instructions for disassembling the NH55RZQ series notebook’s parts and subsys- tems. When it comes to reassembly, reverse the procedures (unless otherwise indicated). We suggest you completely review any procedure before you take the computer apart.

  • Page 24: Maintenance Tools

    Disassembly NOTE: All disassembly procedures assume that the system is turned OFF, and disconnected from any power supply (the battery is removed too). Maintenance Tools The following tools are recommended when working on the notebook PC: • M3 Philips-head screwdriver •...

  • Page 25: Maintenance Precautions

    Disassembly Maintenance Precautions The following precautions are a reminder. To avoid personal injury or damage to the computer while performing a removal and/or replacement job, take the following precautions: Power Safety Don't drop it. Perform your repairs and/or upgrades on a stable surface. If the computer falls, the case and other components Warning could be damaged.

  • Page 26: Disassembly Steps

    Disassembly Disassembly Steps The following table lists the disassembly steps, and on which page to find the related information. PLEASE PERFORM THE DISASSEMBLY STEPS IN THE ORDER INDICATED. To remove the Battery: To remove the CCD Module: 1. Remove the battery page 2 - 5 1.

  • Page 27: Removing The Battery

    Disassembly Removing the Battery Figure 1 Battery Removal 1. Turn the computer off, and turn it over. 2. Slide the latch in the direction of the arrow (Figure 1a). a. Slide the latch in the 3. Slide the latch in the direction of the arrow. direction of the arrow.

  • Page 28: Removing The Keyboard

    Disassembly Removing the Keyboard Figure 2 Keyboard Removal 1. Turn off the computer, turn it over. 2. Remove screws from the bottom of the computer. a. Remove the screws from 3. Open it up with the LCD on a flat surface before pressing at point to release the keyboard module (use the spe- the bottom of the compu- cial eject stick...

  • Page 29: Removing The Hard Disk Drive

    Disassembly Removing the Hard Disk Drive Figure 3 The hard disk drive can be taken out to accommodate other 2.5" serial (SATA) hard disk drives with a height of 7mm HDD Assembly (h). Follow your operating system’s installation instructions, and install all necessary drivers and utilities (as outlined in Removal Chapter 4 of the User’s Manual) when setting up a new hard disk.
  • Page 30 Disassembly 5. Remove screws from the HDD assembly (Figure 4b). Figure 4 6. Slightly lift and pull the hard disk assembly in the direction of arrow (Figure 4c HDD Assembly 7. Lift the hard disk assembly out of the bay (Figure 4d Removal (cont’d.) 8.

  • Page 31: Removing The System Memory (Ram)

    Disassembly Removing the System Memory (RAM) Figure 5 The computer has two memory sockets for 260 pin Small Outline Dual In-line Memory Modules (SO-DIMM) supporting RAM Module DDR4 up to 2400 MHz. The main memory can be expanded up to 16GB. The total memory size is automatically detected Removal by the POST routine once you turn on your computer.

  • Page 32: Removing The M.2 Ssd Module

    Disassembly Removing the M.2 SSD Module Figure 6 M.2 SSD Module M.2 SSD Module Removal Procedure Removal 1. Turn off the computer, turn it over, remove the battery (page 2 - 2. The M.2 SSD module will be visible at point on the mainboard (Figure 6a).

  • Page 33: Removing The Wireless Lan Module

    Disassembly Removing the Wireless LAN Module Figure 7 Wireless LAN 1. Turn off the computer, turn it over, remove the battery (page 2 - Module Removal 2. The Wireless LAN module will be visible at point on the mainboard (Figure 7a).

  • Page 34: Wireless Lan, Combo Module Cables

    Disassembly Wireless LAN, Combo Module Cables Note that the cables for connecting to the antennae on WLAN, WLAN & Bluetooth Combo modules are not labelled. The cables/covers (each cable will have either a black or transparent cable cover) are color coded for identification as outlined in the table below.

  • Page 35: Removing The Ccd

    Disassembly Removing the CCD Figure 8 CCD Removal 1. Turn off the computer, turn it over to remove the battery (page 2 - 2. Lay the computer down on a flat surface with the top case up forming a 90 degree angle. a.
  • Page 36 Disassembly 5. Disconnect the cable from the locking collar socket by using a flat-head screwdriver to pry the locking collar Figure 9 pins away from the base (Figure 9c). CCD Removal 6. Remove the CCD module (Figure 9d). (cont’d) 7. Reverse the process to install a new CCD module. c.

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