Troubleshooting - Sensio CRUX Instruction Manual

Troubleshooting

Problem:
The START/STOP button is
flashing but the LED display
will not illuminate.
The Sous Vide Cooker has
turned itself OFF and E1
appears in LED display.
The Sous Vide Cooker has
turned itself OFF and E4
appears in LED display.
Cause:
The unit has not been
activated.
• The water pot has not
been filled.
• The water level has fallen
below the MINIMUM
water level mark.
• The Sous Vide Cooker is
not positioned on a flat
surface.
• Electronics error.
• The water level has fallen
below the MINIMUM
water level mark.
• The overheat protection
has been triggered.
• Electronics error.
25
Solution:
Press and hold the START/
STOP button for 5 seconds.
• Unplug the Sous Vide
Cooker. Add water past
the MINIMUM water level
mark. Plug into a 120V
AC 3-prong electrical
wall outlet. Press and
hold the START/STOP
button for 5 seconds to
restart operation.
• Reposition unit on a
clean, flat surface.
• Contact Consumer
Service.
• Unplug the Sous Vide
Cooker. Add water past
the MINIMUM water level
mark. Plug into a 120V
AC 3-prong electrical
wall outlet. Press and
hold the START/STOP
button for 5 seconds to
restart operation.
• Contact Consumer
Service.