Sierra Wireless Telstra ultimate mobile broadband usb modem Quick Start Manual

Sierra Wireless Telstra ultimate mobile broadband usb modem Quick Start Manual

Telstra ultimate mobile broadband usb modem

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Summary of Contents for Sierra Wireless Telstra ultimate mobile broadband usb modem

  • Page 2 ® Welcome to the telstra ultimate mobile broadband usb The following steps will guide you through installing your Telstra Ultimate Mobile Broadband USB, which is designed to operate on Telstra’s Next G™ network. Your package contains: USB modem with TRU‑Install This Quick Start Guide Laptop screen clip USB extension cable...
  • Page 3: Usb Connector

    EXTERNaL aNTENNa cONNEcTORS POWER LED DaTa LED USB cONNEcTOR...
  • Page 4: Installation

    installation This modem is TRU‑Install enabled and does not require a cD for installation. Remove the back cover and insert the SIM card as shown in the illustrations. SIM card slot...
  • Page 5 Insert the modem into the USB slot. Windows The software installation process starts automati‑ cally. Follow the on‑screen prompts to install the Telstra connection Manager software. Mac OS X When the Telstra connection Manager window appears, double‑click the installer package. Once the software is installed, the modem searches for a network.
  • Page 6 Windows 7 Mobile Broadband* To connect to the network using Windows 7 Mobile Broadband: click the signal strength icon in the system tray. The Mobile Broadband connection window opens. Select your network and click Connect. Note: Features such as SMS are only available by using connection Manager.
  • Page 7: Starting The Windows Software

    using the modem STArTiNg The WiNdOWS SOfTWAre Double‑click the program’s icon on your desktop. ‑or‑ In Windows Vista or Windows 7, select Start > All Programs > Telstra > Connection Manager > Telstra Connection Manager. ‑or‑ In Windows XP, select Start > Programs > Telstra > Connection Manager >...
  • Page 8: Troubleshooting

    reMOViNg The MOdeM Exit the connection Manager software. Remove the modem by pulling it straight out from the USB port. TrOUBleShOOTiNg For a more complete listing of errors and possible solutions, please see the User Guide or connection Manager online Help. Problem/error Solution The device has...
  • Page 9: Frequently Asked Questions

    Frequently asked questions What do i do if the software installation does not start automatically? Windows Double‑click My Computer (Windows XP) or Computer (Windows Vista, Windows 7) on your desktop. click the TrU-install drive. Under the TRU‑Install drive, open the Win folder and double‑click Setup.exe.
  • Page 10 When do i use the extension cable and clip? If the orientation of your computer’s USB slot or the thickness of your computer are such that pressure is applied to the end or side of the modem, you may damage the modem or your computer. In such cases, do not insert the modem directly into your com puter’s USB slot.
  • Page 11: Antenna Connection

    antenna connection To connect the antenna to the modem: Remove the back cover. Pull back the antenna connector cover. Note: The Telstra Ultimate Mobile Broadband USB modem has two antenna connectors. If only connecting a single antenna, please make sure to use connector “1”.
  • Page 12: Led Operation

    led operation The two LEDs show the current status of the modem. State indicates One of the following states: Power • The modem is not inserted in the computer. • The computer is off or in “suspend and resume” mode. •...
  • Page 16 2400090 Rev. 1 (September 2010) © 2010 Sierra Wireless and Telstra Corporation Limited. All rights reserved. Sierra Wireless, and the Sierra Wireless logo are trademarks of Sierra Wireless. Windows and Windows Vista are registered trademarks of Microsoft Corporation. ® ® Macintosh and Mac OS are registered trademarks of Apple Inc., registered in the U.S.

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