Table of Contents
Advertisement
3Trouble shooting
If a fault occurs, there is often a simple explanation.
T r o u b l e s h o o t i n g
Before calling the after-sales service, please refer to the
fault table and attempt to correct the fault yourself.
If a dish does not turn out as well as you had
Note:
hoped, refer to the table section at the end of the
instruction manual, where you will find plenty of tips and
information. ~ "Tested for you in our cooking studio"
on page 36
Fault table
If an error message beginning with 'E' is shown, e.g.
E0111, switch the appliance off and then on again. If
this message appears again, contact the after-sales
service.
Fault
The appliance does not work
The appliance door will not open; the
5 symbol is shown in the display
Although the appliance is switched
on, it cannot be operated; the 1
symbol is shown in the display
The cooking compartment does not
heat and "Demo mode on" is shown in
the display
The interior lighting has failed
Operations with steam or descaling
do not start or do not continue
The appliance prompts you to descale The power supply was interrupted or the appliance
The appliance prompts you to descale
without the counter appearing before-
hand
Buttons flash
Cooked dishes turn out too moist or
too dry when cooking with steam-
assisted applications
The message "Tank empty" appears,
even though the water tank is filled
The panel for removing the tank does
not open
Steam escapes from the ventilation
slots during cooking
There is a "pop" noise during cooking Cold/warm effect with frozen food, caused by the
--------
Possible cause
The fuse is faulty
Power cut
The appliance door is locked until the cooking com-
partment has cooled down.
The child lock is activated
The appliance is in demo mode
The LED bulb is defective
Water tank empty
The panel is open
Descaling locks operations with steam
Faulty sensor
was switched off during the descaling process
The set water hardness range is too low
Normal occurrence caused by condensation behind
the control panel
The wrong steam intensity was selected
The panel is open
Faulty sensor
The plug is not plugged into the mains
Power cut
The circuit breaker is faulty
X field sensor faulty
Normal procedure
steam
:
Warning
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by
one of our trained after-sales technicians. If the
appliance is defective, unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
Contact the after-sales service.
Information/remedial action
Check in the fuse box to make sure that the fuse for
the appliance is in working order
Check whether other kitchen appliances are working
Wait until the 5 symbol goes out
Press and hold the 1 button until the 1 symbol
goes out
Switch off the fuse in the fuse box and switch it back
on again after approx. 10 seconds. Switch on the
appliance and select "Demo mode off" in the settings.
Call the after-sales service
Refill water tank
Close the panel
Carry out descaling
Call the after-sales service
Continue the descaling process after switching the
appliance on again
Carry out descaling
Check the set water hardness range and adjust it, if
necessary
As soon as the condensation has evaporated, the but-
tons no longer flash
Select a higher or lower steam intensity
Close the panel
Call the after-sales service
Connect the appliance to the electricity supply
Check whether other kitchen appliances are working
Check in the fuse box to make sure that the fuse for
the appliance is in working order
Call the after-sales service
If required, empty the water tank: Open the appliance
door, take hold of the lower part of the panel on the
left and right with your fingers and pull out the panel
Not possible
Not possible
Trouble shooting en
33
Advertisement
Table of Contents
