Troubleshooting - Aquacal DIG-220 Owner's Manual

Issue / Message Displayed
1) Insufficient Purifier
Production.
2) Scale Buildup
within the Cell.
3) DC Plug and Cell
Terminals Burned.
4) Premature Cell
Failure (Requires
Replacement Cell).
5) White Flakes in the
Water.
6) No Power to the
Control Box.
7) CHECK SYSTEM
Light Flashing.
Message Displayed
"PURIFIER OFF - CHECK
FLOW" (No purifier
generation during this
display)
8) CHECK SYSTEM
Light Flashing.
Message Displayed
"CHECK/CLEAN CELL"
(Purifier still producing)
9) CHECK SYSTEM
Light Flashing.
Message Displayed
"LOW AMPS – CELL"
(Purifier still producing)

TROUBLESHOOTING

P r o b l e m
The test kit reagents or test strips are old or expired.
The DIG-220 is set too low in relation to purifier demand.
The circulation run time is insufficient.
The bather load has increased.
The body of water being purified leaks.
Low Salt.
"Cell Type" selection not matched to the cell installed.
Purifier loss due to intense sunlight.
If the output is 100% then "Cell Power" may be inadequate.
The water being purified contains high pH, total alkalinity and calcium
hardness levels. (Cell scales within 2 – 3 weeks)
Power Supply not reversing polarity .
(Cell constantly scales within 3 – 5 days)
The Cell terminals are wet due to an incorrectly oriented (upside
down) cell, failure to dry terminals, or leaking cell body .
The Cell plug is not securely pushed onto the cell terminals,causing
electrical arcing in the cell cord terminals.
Abnormally high Cell usage due to an insufficient Stabilizer (Cyanuric
acid) level.
Excessive Scale/Debris in the Cell.
"Cell Type" selection not matched to the Cell installed.
This occurs when excessive calcium hardness is present. Usually
due to waterchemistry imbalance
Circuit Breaker tripped.
Internal Power Fuse blown.
Insufficient Flow (Min 15 gpm) (3.4 m³/hr)
Tri-sensor Defective.
Tri-sensor Cord Defective.
Extremely Low Cell Amperage. Select "Test Pool Pilot" menu and
note cell volts and amps.
Low Cell Amperage.
Pool has low salt and the unit needs salt calibration.
The Cell Cord is Loose.
Power Supply has failed.
Typical Solution
Retest with new Reagents or Strips.
Increase the Purifier % output.
Increase your pump run time.
Increase the Purifier % output or add a Non-Chlorine Shoc
containing Potassium Monopersulfate to supplement..
Repair the leak and rebalance as needed.
Check the residual salt level and adjust as needed.
Follow the INSTALLER SETUP instructions, see page 23.
Check your stabilizer level and adjust if needed.
Follow programming directions on page 23 to increase the power
level.
Calculate Saturation Index to assure balanced water. Adjust
chemicals and clean the cell. See page-24 & 25 and page-28 &
29.
Contact the factory for Warranty Status/Procedures.
Make sure cell is installed correctly . See page- 29. Contact the
factory for Warranty Status/Procedures.
Ensure the Cell cord plug is pressed completely onto the Cell
terminal. Check the terminals and clean with a dry cloth to remove
all dirt and corrosion. If the cell cord is corroded or burned then
it must be replaced to prevent damage to the cell.
Check the stabilizer level and adjust to recommended levels.
See Section 2 above.
Follow the INSTALLER SETUP instructions, see page-29.
Adjust your water chemistry, visually inspect Cell for scale buildup
and if necessary clean the cell as described on page-29.
Check the power going to the Control Box. Reset the Circuit Breaker.
Check and replace fuse. See page-27.
Ensure your Filter and Cell are clean of debris. Check all valves
that might divert flow away from the cell.
Contact the factory for Warranty Status/Procedures.
Contact the factory for Warranty Status/Procedures.
Same as LOW SALT message below.
Cell heavily scaled. If cell is already clean, replace
cell.
Add salt to pool, recalibrate salt sensor.
Ensure that the cord is firmly pressed into the cell and the wires
properly connected into the banana plugs.
Contact the factory for Warranty Status/Procedures.
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