Table of Contents
Advertisement
Contacting Global Service and Support
Technical Support
Contact Global Service and Support (GSS) if you have any questions about
this or other Zhone products. Before contacting GSS, make sure you have the
following information:
•
Software version running on the system
•
System configuration
•
Zhone product you are using
•
Description of the issue
If you require assistance with the installation or operation of your product, or
if you want to return a product for repair under warranty, contact GSS. The
contact information is as follows
Table 7:
E-mail
Telephone (North America)
Telephone (International)
Internet
If you purchased the product from an authorized dealer, distributor, Value
Added Reseller (VAR), or third party, contact that supplier for technical
assistance and warranty support.
Service Requirements
If the product malfunctions, all repairs must be performed by the
manufacturer or a Zhone-authorized agent. It is the responsibility of users
requiring service to report the need for service to GSS.
Contacting Global Service and Support
support@zhone.com
877-ZHONE20
510-777-7133
www.zhone.com/support
SkyZhone 1624, 1424, 1224 Hardware Installation Guide
51
Advertisement
Table of Contents
