Mazda CX-52017 Owner's Manual page 370

Interior Features
Audio Set [Type A (non-touchscreen)]
Symptom
Poor voice recognition
Phone-related voice recognition is
disabled
Names in the phonebook are not
easily recognized
When operating the audio, a song
name is not recognized
You want to skip guidance
Regarding problems with calls
Symptom
When starting a call, vehicle noise
from the other party can be heard
The other party cannot be heard or
the speaker's voice is quiet
Other problems
Symptom
The indication for the remaining
battery is different between the ve-
hicle and the device
When a call is made from the vehi-
cle, the telephone number is updated
in the incoming/outgoing call record
but the name does not appear
5-60
Cause
There is a malfunction in the micro-
phone.
There is a problem with the connec-
tion between the Bluetooth
and the device.
®
The Bluetooth system is under a
condition in which recognition is
difficult.
Song names cannot be recognized
by voice.
―
Cause
For about three seconds after start-
ing a call, the Bluetooth
Noise Suppression function requires
time to adapt to the call environ-
ment.
The volume is set at zero or low.
Cause
The indication method is different
between the vehicle and the device.
The number has not been registered
into the phonebook.
A poor connection or malfunction
with the microphone may have oc-
curred. Consult an Authorized Maz-
da Dealer.
If there is any malfunction after
checking the pairing situation, check
®
unit
for device pairing or connection
problems.
By carrying out the following meas-
ures, the rate of recognition will im-
prove.
Clear memory from the phonebook

which is not used very often.
Avoid shortened names, use full

names. (Recognition improves the
longer the name is. By not using
names such as "Mom", "Dad", rec-
ognition will improve.)
Guidance can be skipped by quickly
pressing and releasing the Talk but-
ton.
This does not indicate a problem
® with the device.
unit's
Increase the volume.
If the number has been registered
into the phonebook, the incoming/
outgoing call record is updated by
the name in the phonebook when
the engine is restarted.
Solution method
―
Solution method
Solution method
―