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Troubleshooting
SYMPTOM CAUSE
No Sound
Not loud
enough
Excessive
whistling/
feedback
If there are any other problems not mentioned in this guide, please contact
ReSound or your hearing care professional.
Battery door (E) not closed
Dead battery
Battery door (E) will not
close
Blocked wax guard (C)
Blocked sound outlet (D)
Change in hearing, volume
too low
Excessive ear wax
Incorrect placement in ear
Excessive ear wax
If none of the above
POSSIBLE REMEDY
Turn on by closing the battery door (E)
Replace battery
Insert battery properly
Replace wax guard (C) or consult your
hearing care professional
Change wax guard (C) or consult your
hearing professional
Consult your hearing care professional
Consult your hearing care professional
Re-insert hearing aid carefully
Clean guard (C)/consult your hearing
care professional
Consult your hearing care professional
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