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Motorola VML750 Installation Manual

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VML750 — LTE Vehicular Subscriber
Modem (VSM) Installation Guide
© July 2014 Motorola Solutions, Inc.
6802988C54-B
All Rights Reserved
July 2014

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   Summary of Contents for Motorola VML750

  • Page 1 VML750 — LTE Vehicular Subscriber Modem (VSM) Installation Guide © July 2014 Motorola Solutions, Inc. 6802988C54-B All Rights Reserved July 2014...
  • Page 2 Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola, except for the normal nonexclusive, royalty-free license to use that arises by operation of law in the sale of a product.
  • Page 3: Document History

    ■ ■ ■ Edition Description Date Release 1.0 First release of VML750 — LTE Vehicular Subscriber April 2014 Modem (VSM) Installation Guide. Release 2.0 Second release of VML750 — LTE Vehicular Subscriber July 2014 Modem (VSM) Installation Guide. 6802988C54-B July 2014...
  • Page 4 VML750 — LTE Vehicular Subscriber Modem (VSM) Installation Guide This page intentionally left blank. 6802988C54-B July 2014...
  • Page 5: Table Of Contents

    Required Documents for complete VSM Deployment ......-xiii Motorola Solutions Support Center ....... . . -xiv Support Center .
  • Page 6 VML750 — LTE Vehicular Subscriber Modem (VSM) Installation Guide General Antenna Installation Safety Considerations ..... 2-13 Main Antenna ........2-13 Modem Installation Procedure .
  • Page 7 ■ Figure 1-1: VML750 - General View ....... . Figure 1-2: Connector Panel ........
  • Page 8 List of Figures This page intentionally left blank. 6802988C54-B July 2014...
  • Page 9 ■ Table 3-1: Troubleshooting the VML750 ......Table 3-2: LED Indicators Functions ....... .
  • Page 10 List of Tables This page intentionally left blank. viii 6802988C54-B July 2014...
  • Page 11: List Of Procedures

    List Procedures List of Procedures ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■...
  • Page 12 List of Procedures This page intentionally left blank. 6802988C54-B July 2014...
  • Page 13: Vml750 - Lte Vehicular Subscriber Modem (vsm) Installation Guide

    ■ ■ ■ ■ ■ What Is Covered In This Manual? The VML750 LTE VSM Installation Guide provides general instructions for installing, operating, and troubleshooting the VML750. This guide includes the following configurations: • F0025 (VML750) model - ◦ FLN1057 sub model — LTE B14 + VzW.
  • Page 14: Notational Conventions

    VML750. • Chapter 3, "Troubleshooting the VML750" provides details regarding possible malfunctions that may occur after first-time installation of the VML750, their probable cause, and the recommended corrective actions. • Chapter 4, "Using the VML750"...
  • Page 15: Required Documents For Complete Vsm Deployment

    6802988C55 located at: https://businessonline.motorolasolutions.com • Information related to VML750 monitoring can be found in the VML750 LTE Vehicle Subscriber Modem (VSM) Status Utility Quick Reference Guide P/N 6802988C79. • Information related to the device licensing can be found in the Device Licensing Quick Reference Guide P/N 6871024P25 located at: https://businessonline.motorolasolutions.com...
  • Page 16: Motorola Solutions Support Center

    302–444–9800 North America Parts Organization For assistance in ordering replacement parts or identifying a part number, contact Motorola's parts organization. Please remember that your first response when troubleshooting your system is to call the Motorola SSC. For... Phone Phone Orders 800–422–4210 (US and Canada orders)
  • Page 17: Fcc Interference

    This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications made to this product, not expressly approved by Motorola, will void the user's authority to operate the equipment, per FCC Rule Part 15.21.
  • Page 18 Legal Notice This page intentionally left blank. 6802988C54-B July 2014...
  • Page 19: Chapter 1: Vml750 Description

    ■ ■ ■ ■ ■ The Motorola VML750 - LTE Vehicular Subscriber Modem (VSM) is a low-power modem. The following models and their SKU are available: • F0025 family: ◦ FLN1057: A multi-mode modem that has the ability to operate in LTE Band 14/13 and 3G EvDo BC0/BC1.
  • Page 20: Modem

    Chapter 1: VML750 Description Figure 1-1 VML750 - General View Item # Description Modem LED Indicator Panel (Front Panel) Connector Panel (Back Panel - not shown) For detailed specifications of the VML750 unit, see Appendix A, "Specifications". Modem ■ ■ ■...
  • Page 21: Connector Panel

    VML750 — LTE Vehicular Subscriber Modem (VSM) Installation Guide Connector Panel Connector Panel ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■...
  • Page 22: Connector Panel For B20 Lte Only Configuration

    ■ ■ ■ ■ ■ ■ ■ ■ The VML750 Connector panel consists of the following (see Figure 1-3): Figure 1-3 Connector Panel Item # Description RF SMA female type connector (WWAN2 DIV/WiFi) RF SMA female type connector (WWAN2 main)
  • Page 23: Led Indicator Panel With Power Button And Sim Card Door

    ■ The Power button is used to turn the VML750 On or Off when Ignition Sense is disabled. If the Ignition Sense is enabled, you also need to turn your vehicle ignition switch to On. This button is also used to apply factory reset.
  • Page 24: Sim Card

    If your LTE modem is intended to home on your private Motorola LTE network, you are provided with a Motorola LTE SIM card (to be inserted into SIM1 slot). If your LTE modem is intended to home on a public carrier LTE network, you need to obtain a SIM card from that public carrier and insert into SIM2 slot.
  • Page 25: Chapter 2: Vml750 Installation

    • Do not attach components to any part of the vehicle subjected to excessive vibration. • Do not mount the VML750 unit on a flat surface where the unit could become partially submersed in water. • The proposed location of the equipment being mounted or wires/cables attached must not interfere with driver/passenger seating or leg space.
  • Page 26 Install this product in a vehicle in accordance with the vehicle manufacturer’s guidelines and the instructions detailed in this manual. Use only the Motorola parts specified in this manual. Check the required mounting locations. It might be necessary to penetrate the firewall to reach the battery.
  • Page 27: Planning The Installation

    Refer to the Safety Instructions in “Product Safety and RF Energy Exposure Booklet for Mobile Two-Way Radios Installed in Vehicles or as Fixed Site Control Stations” P/N 6881095C99. The VML750 must be installed in the car’s trunk, on the floor or the side walls (cooling fins facing up, or to the side).
  • Page 28: Figure 2-1 Vml750 - Schematic Car Installation

    Installation Constraints Chapter 2: VML750 Installation The VML750 must not be installed with the cooling fins facing down. Failure to comply may cause overheating problems and performance degradation. Figure 2-1 shows a schematic VML750 installation in a car. Figure 2-1 VML750 - Schematic Car Installation Before beginning the installation process make sure that the space available at the installation site is adequate for the modem and its accessories.
  • Page 29: Cables Routing

    VML750 — LTE Vehicular Subscriber Modem (VSM) Installation Guide Cables Routing Cables Routing • Before running a wire or drilling a hole, inspect the vehicle and determine how and where you intend to mount the antenna, modem, and the input/output device.
  • Page 30: Antennas

    Antennas Chapter 2: VML750 Installation • Wrench set, including 8 mm for tray to unit attachment • Crescent wrench • Spanner wrench • 3 mm Allen wrench set for unit to tray attachment • No. 8 Torx screwdriver • Electrical tape Antennas ■...
  • Page 31: Antenna Configuration For Lte Public Network On Wwan2

    VML750 — LTE Vehicular Subscriber Modem (VSM) Installation Guide Antenna Configuration for LTE Public Network on WWAN2 Figure 2-3 Antenna for Configuration Supporting LTE Private Network on WWAN1 Antenna Configuration for LTE Public Network on WWAN2 Two identical antennas are used; one for the main and one for div.
  • Page 32: Antennas For B20 Lte Only Configuration

    Antennas for B20 LTE only Configuration Chapter 2: VML750 Installation Antennas for B20 LTE only Configuration Main Antenna The Main antenna is used to enhance the reception capability in poor reception areas and also to support Multiple Input Multiple Output (MIMO) modes for LTE.
  • Page 33: Cables

    VML750 — LTE Vehicular Subscriber Modem (VSM) Installation Guide Cables Figure 2-6 Diversity Antenna - Standard Configuration Cables ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■...
  • Page 34 Cables Chapter 2: VML750 Installation 2-10 6802988C54-B July 2014...
  • Page 35: Mounting Brackets

    ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Use the brackets (2 brackets are supplied) for mounting the VML750 securely on a flat surface. Figure 2-8 Bracket Dimensions 2-11 6802988C54-B July 2014...
  • Page 36: Modem Installation Process

    ■ ■ ■ ■ Process 2-1 describes the steps for the modem installation. Process 2-1 How to Install the VML750 Modem Ensure adequate space for the installation. (See "Planning the Installation" on page 2-3) Install the antennas. (See "Antenna Mounting" on page 2-12).
  • Page 37: Special Antennas Installation Considerations

    “Product Safety and RF Energy Exposure Booklet for Mobile Two-Way Radios Installed in Vehicles or as Fixed Site Control Stations” enclosed with the VML750 LTE VSM (Motorola Publication part number 6881095C99). Special Antennas Installation Considerations General Antenna Installation Safety Considerations The antennas must be installed in a location that will ensure a distance of at least 8”...
  • Page 38: Modem Installation Procedure

    4 screws each. See Figure 2-9. Figure 2-9 Mounting Brackets Locate the VML750 with the mounting brackets attached on the dedicated flat surface. Centerpunch the marked spots and fix the modem in position using the self-drilling supplied screws. 2-14...
  • Page 39: Cables Routing And Connection Procedure

    Insert the fuse into the fuse holder after installation completion and after carefully inspecting all connections. The VML750 supports 12/24 V vehicle batteries, i.e. 13.8 V ±20% and 27.6 V ±20% DC vehicle batteries. Connecting the VML750 to a higher voltage battery source (i.e.
  • Page 40: Antenna Cables Installation (main And Diversity) For Lte Private Network Configuration

    4” (10 cm) along its length, do not tie to existing vehicle systems. Connect the DC Power and ignition cable connector to POWER connector on the VML750 Connector panel. Fasten the connector using the four fastening screws. Antenna Cables Installation (Main and Diversity) for LTE Private...
  • Page 41: Antenna Cables Installation (main And Diversity) For B20 Lte Only Configuration

    Procedure 2-4 How to Install Antenna Cables (Main and Diversity) (Continued) For WWAN2 antenna cable installation (two identical antennas for main and div.): 1. Connect the antenna to WWAN2 Main port on the VML750 connector panel. 2. Connect the antenna to WWAN2 Div. port on the VML750 connector panel.
  • Page 42: Lan/ethernet Cable Installation

    Follow the LAN/Ethernet cable 8 ±2” (20 ± 5 cm) away from where it attaches to the VML750 and secure it to the vehicle body. Micro USB Cable Installation Perform the following procedure if you are not installing the LAN/Ethernet cable.
  • Page 43: Sim Installation

    If your LTE modem is intended to home on your private Motorola LTE network, you will be provided with a Motorola LTE SIM card. If your LTE modem is intended to home on a public carrier LTE network, you will need to obtain a SIM card from that public carrier to be inserted into the VML750.
  • Page 44: Cryptr Card Removal And Installation

    ■ ■ Perform the following procedures if you are required to replace the CryptR card. Verify that your VML750 is disconnected from the power source prior to performing the following procedure. Procedure 2-9 How to Remove the CryptR Card On the VSM bottom cover, open the two Torx 8 captive screws fastening the CryptR card door.
  • Page 45 VML750 — LTE Vehicular Subscriber Modem (VSM) Installation Guide CryptR Card Removal and Installation Procedure 2-9 How to Remove the CryptR Card (Continued) Use one of the captive screws to pull the door from the cover. Pull the card lock back to release it and lift it up.
  • Page 46: Procedure 2-10 How To Install The Cryptr Card

    CryptR Card Removal and Installation Chapter 2: VML750 Installation Procedure 2-9 How to Remove the CryptR Card (Continued) Remove the card from the VSM. Procedure 2-10 How to Install the CryptR Card Use the photos in Procedure 2-9 to better understand the required steps.
  • Page 47: Cap Installation

    The time interval for acquiring satellites during initial power up may take up to 5 minutes. WiFi LED is tuned off until WiFi configuration was performed (refer to the VML750 Configuration Guide, P/N 6802988C55). Does not apply for B20 LTE only configuration.
  • Page 48 When data is transferred, the WiFi LED blinks green. Does not apply for B20 LTE only configuration. If your VML750 is equipped to support LTE, you will need to activate it on the associated LTE network (your own private PS LTE network or on the public carrier network).
  • Page 49: Chapter 3: Troubleshooting The Vml750

    ■ ■ Motorola has made every effort to ensure that this product is of excellent quality. However, if you experience any problems with the product, please contact your local Motorola service representative with product related information. For complete information on ordering required parts and kits, contact...
  • Page 50: Troubleshooting

    ■ ■ ■ This paragraph gives details regarding possible malfunctions that may occur after first time installation of the VML750, their probable cause and the recommended corrective action. For correct LED indications, refer to Table 3-2. Contact Motorola Solutions Support Center (SSC) team for further troubleshooting assistance if necessary.
  • Page 51 VML750 — LTE Vehicular Subscriber Modem (VSM) Installation Guide Troubleshooting Table 3-1 Troubleshooting the VML750 (Continued) Malfunction Probable Cause Corrective Action No WiFi connection. WiFi was not configured as Refer to VML750 Configuration Guide (6802988C55) required. located in https://businessonline.motorolasolutions.com for WiFi configuration.
  • Page 52 1. Locate ICCID (the identifier for the LTE SIM card) or PSN (the device serial number) which will be printed on a sticker affixed to the VML750 casing. 2. Contact the network manager or technical service department and report the ICCID or the PSN number.
  • Page 53: Led Indicators Functions

    ■ ■ ■ ■ ■ ■ ■ ■ Table 3-2 describes the functions of the LED indicators on the VML750 front panel. Table 3-2 LED Indicators Functions WWAN1 (Does not LED Name: Power apply for WWAN2 WiFi B20 LTE only...
  • Page 54 LED Indicators Functions Chapter 3: Troubleshooting the VML750 This page intentionally left blank. 6802988C54-B July 2014...
  • Page 55: Chapter 4: Using The Vml750

    ■ ■ After installing the VML750 in your vehicle it must be configured for proper operation. To configure your modem, refer to VML750 Configuration Guide P/N 6802988C55. After configuring the modem, it should be turned on automatically upon your vehicle ignition and operate properly.
  • Page 56 General Chapter 4: Using the VML750 This page intentionally left blank. 6802988C54-B July 2014...
  • Page 57: Appendix A: Specifications

    Appendix Specifications Physical ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■...
  • Page 58: Power Port

    Power Port Appendix A: Specifications Power Port Power 9-pin D-TYPE LEDs Refer to Table 3-2. Operating Temperature Ambient temperature -30°C to +60°C Power Input Voltage 11 to 33 VDC Power Consumption: < 0.3 A RMS Modem Standby Modem Transmit < 1 A RMS RF Characteristics Frequency: 4G BC14 Tx 788–798 MHz...
  • Page 59 VML750 — LTE Vehicular Subscriber Modem (VSM) Installation Guide RF Characteristics Output transmit power: 23 dBm EVDO 23 dBm WiFi 15 dBm Receiver sensitivity: 10 MHz -94 dBm, typ -96 dBm 5 MHz -97 dBm, typ -99 dBm WiFi (802.11g)
  • Page 60 This page intentionally left blank. 6802988C54-B July 2014...
  • Page 61: Replacement Parts

    ■ ■ ■ ■ Replace damaged parts with identical replacement parts. For complete information on ordering required parts and kits, please contact your local Motorola service representative. Replacement Parts List Kit/Part Number Description Antennas Refer to "Approved Antennas List" on page B-2 Bracket, Screws &...
  • Page 62: Kit Replacement Parts List

    VML750, BC20 LTE VSM Modem FLN1057 VML750, VzW LTE VSM Modem Approved Antennas List Kit/Part Kit Description Number AN000036A01 VML750 base antenna with a cap FTN0073 (85013022001) Wideband Fix-Mounted Vehicular Antenna (12 ft cable) FTN7686 (85013016001) LTE Whip Antenna FTN6070...
  • Page 63: Appendix C: Lte & Lmr Antennas Mounting Recommendations

    Appendix LTE & LMR Antennas Mounting Recommendations This appendix provides procedures for determining the mounting locations for a Public Safety Narrow Band (PSNB) LMR 700/800MHz antenna and Broad Band (BB) LTE 700MHz antennas. The following procedures are given: • Police patrol vehicle with a PSNB antenna and a standard BB antenna. •...
  • Page 64: Planning Antenna Mounting Location On A Police Patrol Vehicle

    Planning Antenna Mounting Location on a Police Patrol Vehicle Appendix C: LTE & LMR Antennas Mounting Recommendations Planning Antenna Mounting Location on a Police Patrol Vehicle ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■...
  • Page 65 VML750 — LTE Vehicular Subscriber Modem (VSM) Installation Guide Planning Antenna Mounting Location on a Police Patrol Vehicle Procedure C-1 Planning Antennas Location on a Police Patrol Vehicle (Continued) Draw imaginary lines 7.8” (20 cm) from both sides of the vehicle's roof and trunk cover.

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