Delivery Report - Motorola MTP8500Ex User Manual

MN002033A01–AC (en-US)
Chapter 4: Main Menu
2 Select Messages → New Message.
3 Press Menu key and select Message Setup → On/Offline users.
4 Enter your message and press Send.
5 If asked for the Target selection, select one of the following:
• Private – enter the private number or press abc to choose the destination number from the
contact list.
• Phone – enter the phone number or press abc to choose the destination number from the
contact list.
NOTICE: Your service provider can enable to send a Store and Forward message to a
talkgroup.
6 Select Send, or press Send key or PTT button.
4.3.1.4

Delivery Report

Delivery Report is an acknowledgment that the radio can request upon sending a message to an
individual recipient. You can define what type of Delivery Report your radio requests, or turn on/off this
feature.
If the Delivery Report is received shortly after the message was sent, the radio:
• Displays a pop-up with one of the following messages:
- Message Sent – if no Delivery Report is requested (and when a Store and Forward message
has been received at the Store and Forward server).
- Message Delivered – if the Delivery Report is requested and the message has been received
by the target radio.
- Message Read – if the Consumed Delivery Report is requested and the message is opened on
the target radio.
- Message Failed – if the Delivery Report is requested and the message has not been received
by the target radio within a defined time period.
• Saves the Delivery Report in Outbox along with a copy of the message.
If the Delivery Report is received after a longer period of time, the radio:
• Saves the Delivery Report in Outbox along with a copy of the message.
• If Delivery Report Notifications functionality is configured by your service provider, the radio also:
- Temporarily saves a Delivery Report message in Inbox. The notification disappears after it is
read.
- Displays New Message icon.
- Displays New Delivery Status notification screen (if possible).
4.3.1.4.1
Viewing Delivery Reports
Procedure:
1 From the home screen, press the Menu key.
2 Select Messages → Inbox.
3 Find a required message and select Read.
4 Press Menu key.
72 Send Feedback