Western Digital My Book WDG2T10000 User Manual
Western digital my book wdg2t10000: user manual
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Table of Contents
Troubleshooting
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Summary of Contents for Western Digital My Book WDG2T10000
- Page 1 My Book ™ Premium Edition ™ User Manual...
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Page 2: Table Of Contents
Table of Contents Getting Started .......1 Kit Contents ..........1 Compatibility . - Page 3 Replacing a Drive ......17 Troubleshooting ......20 Frequently Asked Questions —...
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Page 4: Getting Started
This user manual provides step-by-step installation instructions and other important information regarding your WD product. For the latest WD product information and news, visit our website at www.westerndigital.com. Kit Contents • Triple interface dual-drive storage system with RAID ® • FireWire 800 cable •... -
Page 5: Updating Your Operating System
WD products are precision instruments and must be handled with care during unpacking and installation. Drives may be damaged by rough handling, shock, or vibration. Be aware of the following precautions when unpacking and installing your external storage product: • Do not drop or jolt the device. -
Page 6: About Your Wd Drive
About Your WD Drive Format and Configuration My Book Premium Edition II is preformatted for Windows (NTFS) and is pre-configured for RAID 0 (Striped) mode for maximum capacity and accelerated performance. This product also supports RAID 1 (Mirrored) mode for data protection with instantaneous and automatic data updates. -
Page 7: Choosing An Interface
Choosing an Interface My Book Premium Edition II is equipped with three interface types: FireWire 800, FireWire 400, and USB 2.0. Choose the best interface depending on your system configuration. FireWire 800: FireWire 800 has a maximum data transfer rate of 800 Mb/s. It is backward-compatible with FireWire 400 using an optional adapter. -
Page 8: Connecting The Device
Connecting the Device Windows Important: You must first install the drivers and utilities on the included CD before connecting the unit. 1. Turn on your computer. 2. Insert the software CD into the CD-ROM drive. 3. The CD autoruns and Button Manager and drivers are installed automatically. If a security alert is displayed during this installation, click Accept or Continue. - Page 9 Macintosh ® 1. Turn on your computer. 2. Insert the software CD into the CD-ROM drive. 3. Double-click the CD-ROM drive icon, the My Book drive icon, then the Mac folder, which contains the software for this device. 4. Double-click My Book RAID Manager to install this program into the Applications folder.
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Page 10: My Book Raid Manager For Windows
Install My Book RAID Manager, and follow the instructions as prompted. Important: If you have existing data, make sure to back up all files stored in the My Book onto another storage device before you proceed. Note: If AutoPlay is disabled on your computer, you must install the utilities manually. -
Page 11: Configuring Raid
Important: If you have existing data, make sure to back up all files stored in the My Book onto another storage device before you proceed. 1. To configure or change the RAID setting, select the device from the menu and click Next. -
Page 12: Raid Troubleshooting
MY BOOK PREMIUM EDITION II USER MANUAL 4. Click Close when finished. You can also use the context menu in My Book RAID Manager to run Windows Disk Management Tool, perform NTFS quick format, or change the RAID configuration. Right-click on a device in the My Book RAID Manager main screen to view options. RAID Troubleshooting My Book RAID Manager monitors the activity of the drives in the RAID system, so at anytime, you can view the status of each drive and take the appropriate action. - Page 13 Condition Messages My Book RAID Manager reports the following condition messages depending on the current status of your drive. Message Description Healthy Your device is “healthy” and operating. Degraded Your device is still functioning but the drive in either slot A or B may have a problem.
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Page 14: My Book Raid Manager For Mac
MY BOOK PREMIUM EDITION II USER MANUAL My Book RAID Manager for Mac My Book RAID Manager is a tool designed to help you easily manage your RAID system, including changing the RAID configuration and formatting the device. To install My Book RAID Manager, double-click the CD-ROM icon, the My Book drive icon, then the Mac folder. -
Page 15: Configuring Raid
2. Select the desired RAID configuration and device format and click Configure. Important: Before you proceed, make sure to back up all files stored in My Book onto another storage device. 3. When prompted to confirm, click Configure again. MY BOOK PREMIUM EDITION II USER MANUAL support.wdc.com... -
Page 16: Raid Troubleshooting
MY BOOK PREMIUM EDITION II USER MANUAL 4. As standard precaution, the system prompts you for an administrator’s name and password to authenticate your action. Enter this information and click OK. When configuring the device, My Book RAID Manager automatically formats the disk as a single volume to the format you specified RAID Troubleshooting My Book RAID Manager monitors the activity of the drives in the RAID system, so at... - Page 17 Condition Messages My Book RAID Manager reports the following condition messages depending on the current status of your drive. Message Description Healthy Your device is “healthy” and operating. Degraded Your device is still functioning but the drive in either slot A or B may have a problem.
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Page 18: Wd Backup
MY BOOK PREMIUM EDITION II USER MANUAL WD Backup ™ WD Backup is easy-to-use software for backing up and restoring your files. Information on how to use this software, including backup options and supported file types, is readily available in the online help which can be accessed from any screen. Easily navigate through the menus and make your selections as prompted. -
Page 19: Turning Off/Disconnecting The Device
Turning Off/Disconnecting the Device Auto-off My Book turns off automatically when you shut down the computer. You also may follow these steps to turn off the device. Important: To prevent data loss, close all active windows, files, and applications before shutting down the device, which will otherwise prevent successful safe shutdown. -
Page 20: Replacing A Drive
Replacing a Drive My Book Premium Edition II is a limited user-serviceable product which allows for servicing of one or both internal hard drives in the enclosure. In the event a fault occurs and you would like to service the device yourself, visit WD Technical Support support.wdc.com and search the knowledge base article 1464 for detailed instructions on obtaining a replacement drive. - Page 21 8. Pull the drive bracket tabs towards each other and gently slide the bracket and drive assembly up and out of the unit. Note: Each drive is designated A or B by a color coded decal. The components (bracket assembly, cables, connectors) for each drive match the color of the decal.
- Page 22 13. Reconnect the cables and power on the unit. 14. Return the replacement drive following the instructions provided in the WD knowledge base article 1464. Important: Do not disassemble the drive and slider bracket assembly components. Return the entire assembly intact to WD. MY BOOK PREMIUM EDITION II USER MANUAL REPLACING A DRIVE –...
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Page 23: Troubleshooting
Troubleshooting If you have problems when installing or using this product, refer to this troubleshooting section or visit our support website at our knowledge base for more help. For further information on the following topics, search our support website for their answer ID as listed below. How to •... -
Page 24: Frequently Asked Questions - Installation
A: If your system has a USB 2.0 PCI adapter card, be sure that its drivers are installed before connecting your WD USB 2.0 external storage product. The drive is not recognized correctly unless USB 2.0 root hub and host controller drivers are installed. -
Page 25: Appendix
MY BOOK PREMIUM EDITION II USER MANUAL Appendix Regulatory Compliance FCC Class B Information This device has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. - Page 26 MY BOOK PREMIUM EDITION II USER MANUAL prepaid and insured, to the address provided on your return paperwork. Your original box and packaging materials should be kept for storing or shipping your WD product. To conclusively establish the period of warranty, check the warranty expiration (serial number required) via support.wdc.com.
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Page 27: Wd Service And Support
WD. WD reserves the right to change specifications at any time without notice. Western Digital, WD, and the WD logo are registered trademarks; and My Book, Premium Edition, WD Backup, and Safe Shutdown are trademarks of Western Digital Technologies, Inc. Other marks may be mentioned herein that belong to other companies. -
Page 28: Index
Index Auto-off 16 Backup software 15 Capacity gauge 3 CE compliance 22 Compatibility, system 1 Compliance, regulatory 22 Configuring RAID 8, 12 Connecting the device 5 CSA Notice 22 Device connecting 5 disconnecting 16 turning off 16 Drive configuration 3 format 3 replacing 17 Europe, CE compliance 22... - Page 29 MY BOOK PREMIUM EDITION II USER MANUAL support 24 WD Backup 15 Windows, updating 2 INDEX – 26...
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