Trouble Reporting - Polycom VVXD60 User Manual

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Table Of Contents

Table of Contents

Settings Page

From the Settings page, you can manage your account security, phone settings, and set up voicemail to email,

among other features.



Change Password

1. Go to Settings page

2. In the Security section, click on the change link

3. Enter your current password

4. Enter your new password

5. Re-Enter your new password to Confirm

6. Click the Confirm button



Change E911 Address

Initial E911 address records are established by FairPoint at the time of installation based on the location

your phone was installed. If you chose to relocate a phone, it is your responsibility to update the address.

1. Go to the Settings page.

2. Click on the set location link

3. Enter the address you have moved your phone to then click the Update Address button.

4. Entry of a valid address will result in a blue "success message". An unrecognized address will result in a

red "failure" message.

Do not use this phone for emergency 911 calls until you have programmed a valid address.



Configure Your Phone

1. Go to the Settings page.

2. Under Devices, click on the set keys link.

3. At the Manage Your Phone page, click the Edit button to view and update your phone's configuration.



Set up Voicemail to Email

1. On the Settings page, go to the Messages tab.

2. Under the General section of the Messages tab, do the following:

a. Click the link to add email address

b. Enter your email address and click the Add button

c. Check the check box next to Forward messages as emails

d. If you want to continue to receive message waiting indicator light on your phone, check the

check box next to Leave original in Inbox

e. Click the Apply button.

For additional Hosted PBX Feature, Voice Mail and CommPortal instructions please visit our web resource page

www.fairpoint.com/hostedpbx